MyPillow Reviews

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pillow pillows money neck customer service customer night service people foam
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Have not received my pillows

Absolutely no way to speak to customer service. On hold for 30 minutes listening to Amazing Grace the whole time!!!! Absolutely no way to cancel my order. But they made sure they were paid!!!!

User's recommendation: Go to Amazon or Bed bath & beyond.

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ID
#2501337 Review #2501337 is a subjective opinion of poster.
Loss
$65
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
I purchased these at a Costco roadshow because the salesperson told me they were washable. When I got them home, they were uncomfortable and gave my husband and I neck pain. So I put them in a decorative sham and made them throw pillows. We sized up our pillows to king...
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ID
#2500727 Review #2500727 is a subjective opinion of poster.
Product
Mypillow Standard Queen Premium Pillow
Cons
  • Uncomfortable
  • Never dry
  • Overpriced
Loss
$90
Preferred solution
Full refund

Still waiting

I have no idea when my order is done show up ????????????????????????????????????????????????????????????
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ID
#2499259 Review #2499259 is a subjective opinion of poster.
Location
Hillsboro, Oregon

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Verified Reviewer
New Reviewer

Price too high can buy elsewhere for less

I only need one full set of sheets I. Can go some place else and pay. $65.00 for one set I would like to deal with my pillow I have one set. So far I have only used your sheet and like them but at 81. I don't need 3 sheets. Thank you

User's recommendation: St with a good company.

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ID
#2499213 Review #2499213 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer
I wanted to support Mike, so I ordered the pillow topper and the book I didn't even want. I waited a couple of weeks and a small opened box arrived with just the book in it. I spend one hour on hold listening to the same Elvis song over and over and the girl finally...
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ID
#2499174 Review #2499174 is a subjective opinion of poster.
Loss
$243
Preferred solution
Full refund
New Reviewer

Bad workmanship

bad stitching on the pillow, unravel and fall apart. They use cheap materials to fill the pillows, buy latex pillow.

User's recommendation: buy a latex pillow, the my pillow guy is still showing signs of past drug problems.

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ID
#2497767 Review #2497767 is a subjective opinion of poster.
Loss
$42
Preferred solution
To have mypillow guy sued more.

Didn’t receive my entire order

This is a fabulous company! So pleased with the final result! I will order from them again! The packing company accidentally sent a pillowcase only. I called and they immediately sent me a replacement order. I am extremely happy with this company and I will order from them again.

User's recommendation: Excellent customer service!

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ID
#2489914 Review #2489914 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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Verified Reviewer
New Reviewer

Mike lindell

I would never line the pockets of my pillow ! Their owner is a raving lunatic ! Hope they go bankrupt !
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2 comments
#2004730

If not for the for the people who depend on this loon for a job, I would wish the same thing. Hopefully he’ll step down and let them earn.

On a side note, Majic Mike ads have appeared in my Facebook feed. I don’t block them.

I click every time I see them. Just my way of costing him money.

#2001480

I hope you realize that you need help!!!!

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ID
#2485183 Review #2485183 is a subjective opinion of poster.
Preferred solution
None

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Verified Reviewer
New Reviewer

I want to find out what happed to my order I placed on 3/14/2021

I have an order number: #1437**** and an Order: 20429****. I am not sure which of these two is the one you need. but I placed my order on March 14, 2021 and received a confirmation. I have yet to receive anything further on this order. I attempted to call and set on the customer service line for 25 minutes. When I tried to find my order using either of these two numbers I could find nothing. This greatly disappointed me. I know you have the order because you already collected your money through my PayPal account. Please find my order and let me know what the status of it is. I purchase from your company because I watch Fox News every night and liked Mr. Lindell, but I don't like poor customer service. Isis Palicio
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ID
#2483459 Review #2483459 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
Paid, waited 4 weeks and was told they had no idea when they would ship due to a foam shortage! I then found that their reviews were not so good. I asked for a refund and will go elsewhere. User's recommendation: Go elsewhere
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3 comments
#2006136

Same here, ordered placed March 23, 2022 And nothing, needed the short queen set for my RV. Guess I have to go to Walmart or Amazon now and just hope this order comes some day because they took the $ immediately.

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ID
#2482728 Review #2482728 is a subjective opinion of poster.
Preferred solution
Full refund

Happy customer

I have no complaints regarding my pillow. Ive order dog beds, many premium pillows, along with toppers. Im very happy with them a d customer service. My complaint is: people making false complaints causing the better business bureau to now give this company an F. Shame on the woke/cancel movement. All political! I just bought a body pillow. Cant wait to get it.

User's recommendation: I recommend this company highly.

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ID
#2482094 Review #2482094 is a subjective opinion of poster.
Location
Greenwood Village, Colorado

Worst pillow EVER

Worst pillow EVER. decided to purchase the pillow due to all the hype about it but honestly, i bought better pillows at walmart for 1/3 of the price. This pillow gave me bad neck pain and hardly slept

User's recommendation: Walmart pillows are wayyy better.

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2 comments
#2049373

My girl friend bought one at a store on Sunday and took it back and got her money back on the following Friday... She said that it wasn't any good and her old feather lined pillow worked better for her...

#2001904

Agreed. And his stupid commercials suck even more!

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ID
#2480606 Review #2480606 is a subjective opinion of poster.
Location
Chula Vista, California

My pillow ripped while washing

The issue has been taken care of in a timely manner. Thank you MyPillow. I am very happy with my new pillows.
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ID
#2479771 Review #2479771 is a subjective opinion of poster.
Location
Richmond, Virginia

Never delivered

The pillow is out for delivery.. it said six weeks and its going on eight weeks ..plus it still isnt even in my home state.. She said theyre backed up ..she told me what warehouse it was at.. thats all she can give me.
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ID
#2478687 Review #2478687 is a subjective opinion of poster.
Location
Wolcott, Connecticut

Awful product.

You are better off to go to Walmart and buy a pillow. The My Pillow is a scam! We were very disappointed in this product. It is nothing more than rip off!

User's recommendation: Do not buy!

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1 comment
#2001905

Thanks! I won't.

ID
#2477587 Review #2477587 is a subjective opinion of poster.
Location
Hampstead, North Carolina