MyPillow
Reviews and Complaints
www.mypillow.com
Anonymous
Flattens out
I've had my pillow for 5 years now there first 2 it was great but now I feel like every other day I'm throwing back in the dryer to fluff it up. I wake up 3 to 5 times a night to try and refluff it, I've been having neck pain again as well. I've tried so many other expensive pillows to in the past. I also find that I feel like this pillow gets really warm so I'm sweating as well if I switch out to one of my other pillows I'm not as hot did this happen to anyone else?
Reason of review:
Bad quality
Kailani Dtl
Scottsdale, Arizona
We have a problem here
I don’t know how it happened but I sleep on my pillow taking out my pillow case this was all inside of it
Reason of review:
Damaged or defective
Anonymous
Great Nights Sleep!
I can finally sleep through the night and my neck isn't stiff in the morning. Not sure what they are doing up there in Minnesota, but keep it up!
Reason of review:
Good quality
Anonymous
Worse night mare pillow ever tried to sleep on
Received the my pillows, my husband & I had the worse night sleep ever, he woke up with a crick in his neck & I never got any sleep. Well next night we got our old ralph lauren pillows back so we could get some sleep.I did send the pillows back & they wouldn't reimburse shipping so not only was the pillows a rip off so was the shipping. Don't waste your money on these sleepless night mare pillows.
Reason of review:
Bad quality
Anonymous
Not the best pillow I have ever slept on.
This pillow is not what they claim at all. It is just a regular pillow that is over priced. The pillow dose not support your head and it is way to soft. I have to fold it over to make it usable and I do not recommend at all.
Reason of review:
Bad quality
Anonymous
Saint Cloud, Minnesota
Not a deal R.I.P. OFF
R.I.P. {{Redacted}} more like it. My niece told me she bought them so I use it to sleep I had a wonderful night sleep. Immediately went and looked up my pillows apparently they were four for the price of one.BS that’s if you pay $140 for one pillow. Do yourself a favor it wasn’t the my pillow after all I grabbed the wrong pillow. it was a microbead pillow we figured that out after. Glad I didn’t order if you don’t purchase maybe we won’t have to hear those stupid *** commercials anymore
Reason of review:
Not as described/ advertised
Anonymous
This is the worst pillow I ever bought. The king size does not have enough fill in it, as soon as I laid my head down it went flat. My Pillow if a rip off
I opened My Pillow let it expand for a 10 hours and at bed time I laid my head down and the pillow went flat my head rested on my mattress there was not enough fill in the pillow to hold up my head. I can buy a better pillow at the local discount store. I will never buy this pillow again. The adds for My Pillow are falls it is not the best pillow for anyone. There is not any more to say I have called Mypillow and got nowhere they did not want to here my complaint. Worst company to deal with no customer service. They need to take the pillow off the market until it can be made perfect.
Loss:
$60
Reason of review:
Poor customer service
Preferred solution: Full refund
2 comments
Anonymous
Wasted money
Bought 2 my pillows after hearing how great they were. They were good the first week but after that my old pillows beat them hands down. The my pillows went flat, I woke up every morning with a headache and was constantly waking up to adjust and turn the pillow over to get comfortable. If I had it to do over I would not have wasted the money on these so called greatest pillows.
Reason of review:
Bad quality
Fleurette Hvc
NOT TO BE TRUSTED!!
I ordered the pillows 3 months ago. I didn't like how small they were and asked for refund. Agent said she would replace them with larger pillows and I should return the smaller ones. I returned them months ago! No replacement arrived. I have asked 5 TIMES to refund my money, but NEVER HAPPENED!! Your company is NOT TO BE TRUSTED and should be investigated for taking peoples money without replacement and CLAIMING to have "...the best customer service" This is FALSE advertising. This is OUTRAGEOUS business practice. I will be telling this ALL on SOCIAL MEDIA. AND I WILL SUE YOU if my money is not returned within 24 hours!
Loss:
$109
Cons:
- Customer service
Reason of review:
Poor customer service
Preferred solution: Full refund
1 comment
Anonymous
Don't Waste Your Money
After a couple of weeks of trying to adjust to using "My Pillow", went back to my ol' down filled standby. Filling appears to be nothing more than chunks of memory foam. Needs frequent adjustment/fluffing during the night. Commercial is a joke and VERY annoying. I also find it odd that his religious cross is always displayed outside of his shirt. Wonder if he's trying to give people the impression of how trustworthy and honest he is. I've never met a salesperson that used this sacrilegious method to generate sales. I wonder if his sales drop if he'll come out dressed like the Pope. DISCUSSING!!!!!
Reason of review:
Not as described/ advertised
Anonymous
Only the people who leave reviews are idiots...
I saw the commercial, laughed myself silly, and never really cared about it. Walking into Walmart, I came by a display for "Mypillow" and grabbed a couple of pillows for fun. I wasn't going to spend $50 for a pillow that wasn't made of memory phone, I just wanted to see for myself. I squeezed it, looked at the wife and said, "Wow! It's a basic $7 pillow you would find at the dollar store! Great marketing if you can take a lousy run-of-the- pilllow and get people to actually buy it!!! I gotta' give him credit! Who would actually bite into this, in an actual store front? He must make his money from the online orders and a website. Everyone will try something once, but he obviously gets no repeat business!" I then threw it back. The next week, the entire display was gone from Walmart. Why? I assume because Walmart sells pilows fof $7-$10??? That's all it is. As far as all of the angery reviews, don't be mad at Mike Lindell. Yeah, you got suckered for the DUMBEST of items. It's just a *** pillow, and what did he did to justify the price? Nothing,- so be mad at yourselves? He shows you the stupid pillow ln the commercial,- an ordinary average cheapie pillow! Then, you see the massive price? Let me guess, you TRUSTED Mike Lindell, and ignored absolutely no concrete information to support the outlandish price? I think the suckers were sold on Mike Lindell!
3 comments
Anonymous
It sucks ,so does that stupid commercial, it fools people ,
You put makeup around there eyes to look tired , stupid ,and we are spreading the word ,it gets Lumpur after you wash it a few times ,better to go to Walmart
Reason of review:
Bad quality
Lynette S Pfy
The negative things people say are true.
My wife and I tried the topper and two pillows for two nights. I got up both nights and slept in my easy chair and slept better. My wife couldn't sleep with the pillow so she used her Walmart pillow and fell right asleep. We will tell every body not 2 waste there money. This is totally false advertising. My wife works in a grocery store and intends to tell every customer that My Pillow is a terrible product. We don't know what the topper is made of but our memory foam mattress we paid seventy six dollars for is a lot more comfortable than the topper It is definitely not worth the money. Sincerely J n L
Cons:
- Quality not up two standers
Reason of review:
Not as described/ advertised
Preferred solution: Full refund
Jo A Fsw
Shipping RipOff
I paid extra for express shipping. 2 to 5 day delivery. Here I sit on daynwith no pillows. Asked for a refund on shipping and was told no.
Reason of review:
Order processing issue
Dennis B Xfr
Honored the warrenty
My pillow had gone flat (less that two years old) and would not stay thick. I called My Pillow ( took a few calls into them) and got results. They wanted the sales receipt which I did not have but told them that I did send in the registration card. After a few conversations ( Haley G and Ken) I got excellent results on my claim. I was immediately sent out return postage labels and instructions and Ken followed through with expediting the new pillow as it was incomplete on there end as to return paperwork. It was sent out the same day via FED-EX with a 5 day delivery. Not only did I get a New Pillow it was upgraded to extra firm at no charge. I must admit I was hesitant after reading the other reviews, but must admit no complaints here!
Pros:
- Fast and relieable
Reason of review:
Good customer service
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You’re supposed to put it in the dryer. It says that on the package. Why teach people to read when they don’t read what they need to?
SURE GLAD I READ THESE REVIEWS. Had gone online to order 4 king size but after reading the almost 100% negative reviews, I think I will go to a local store and get some good pillows for much less and would suggest that anyone take time to read the many reviews and make a decision for themselves.