Anonymous
map-marker Columbus, Mississippi

GREAT PRODUCTS...GREAT PEOPLE

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YOUR SITE POPPED IN WHEN I WAS TRYING TO PLACE AN ORDER. I REALLY DO NOT UNDERSTAND WHAT IS THE PURPOSE OF YOUR SITE EXCEPT TO TRY TO FIND NEGATIVE THINGS TO SAY ABOUT THE MY PILLOW COMPANY.
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User's recommendation: WHEN YOU WANT QUALITY MERCHANDISE AT A GREAT PRICE....BE SURE TO GO TO....MY PILLOW.

2 comments
Guest

*** NO! YOU MUST BE ANOTHER MIKE LINDELL BUT LICKER!

Guest

*** no!

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Bill H Qmp

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Verified Reviewer

My slippers are too small

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I called customer service and was told I would be on hold for 90 minutes. I need an RMA number to return these slippers. What gives with MyPillow?
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Loss:
$10
Cons:
  • Customer service is impossible to contact

Preferred solution: Full refund

Rudolpho B

TOWELS ARE GARBAGE

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Updated by user Dec 16, 2021

it hasn'tzero response from these crooks

Original review Dec 16, 2021
I received 2 sets of the towels these liars say are so good. Truth is they stink. The ones I got in Walmart for a third of the cost are waaaay better. When tried to return them I got no response. Customer service is a robot chat and said it did not understand me. This *** is a fraud and the whole deal is a scam.
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Loss:
$87
Cons:
  • Made in pakistan
  • Shipping charges
  • Poor customer service

Preferred solution: Full refund

User's recommendation: GO TO WALMART>>>THIS STUFF IS OVERPRICED CRAP

Bill D Yru

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Verified Reviewer

Extremely angry at My Pillow for unrelentling spam on my cell phone

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My Pillow doesn't tell you that when you buy from them that they get to send you unrelenting spam text messages. You can reply "STOP" but you NEVER get a message back that the request has been acknowledged...never. I get 4 to 5 texts per day, and cannot get them to stop. I will probably have to change my phone number to get this to stop. I bought a towel set, a blanket, and two pillows, but will NEVER do business with them again. Can'Bannexultsmuch.
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Pros:
  • Good products
Cons:
  • Incessant spamming of my phone number

Preferred solution: STOP SPAMMING MY PHONE

User's recommendation: Give them a fake phone number!

Donna G Non

Class Action Lawsuit !!

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MyPillow - Class Action Lawsuit !!
There must be Legal Action &;;;;;;; a RECALL Immediately ! My husband & I have had the same eye issues as many of you have experienced. And, like ALL of you, it took us a minute to make the connection. My husband also went to a Specialist whereby he was prescribed Antibiotics and Eye cream ($287.00, just for the eye cream, NOT COVERED BY INSURANCE). The picture attached is NOT at it's worse. The skin around my husband's eyes get very red, and swollen SHUT. This Pillow, and anything made from the same 'foam' Must be Removed from the market before it KILLS Someone. As we all now see, 'we' are not the only ones experiencing Health issues due to this Product.
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Cons:
  • Danger to health & vision loss

Preferred solution: Full refund

Peter P Pks

Impossible to return items, towels are terrible

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The "amazing" towels advertised on TV are terrible and very thin. Costco towels are much better and much cheaper. I am trying to return the towels and it is impossible to do online and you have to wait 2 hours for a human, so you end up having to leave a voicemail and hope they call back. Never buy anything here, very overpriced for the quality
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Cons:
  • Impossible to return or refund
  • Overpriced

Preferred solution: Full refund

User's recommendation: Do not buy from MyPillow

Aqua M Bzi

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Verified Reviewer
| map-marker Fort Wayne, Indiana

Annoying Commericals!!!!

About had it with your stupid commericals!!!!!!! Had the Science Channel on today. Guess what popped up? That d@***n pillow commerical! Bad enough I have see that stupid pillow commerical on that Fox News Channel! That station is going down the tubes too!!!!! I would never buy your *** products!!!!!!!!!!!
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Anonymous
map-marker Minneapolis, Minnesota

Item still not recd by USPS

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It's been 2 weeks and item has not been shipped yet. Customer Service had a wait time of 2 hours and 12 minutes when I called them. Their automated service said they were preparing my shipment. USPS has yet to receive this shipment. Doubt that thus gift will be read before Xmas as.promised when ordered. "Guarantee receipt of item by Christmas" appeared.on.order. Very disgusted!
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Judy S Dkc

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Verified Reviewer
| map-marker Santa Rosa Beach, Florida

No shipment. Want refund

Ive not received order. You charged my credit card at time of order. I want to cancel order and get a complete refund
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Preferred solution: Full refund

Diana S Gmc

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Verified Reviewer

For Mike Lindell

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I am disappointed that Mike is telling his audience/commerical that since his products have been pulled from retailers. Mike is offering discounts on his products..LIE I have been monitoring the cost of the mattress topper...no D/C price has changed for months. When I see his latest commerical I laugh as he continues to LIE!
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Preferred solution: A true discount on the matress topper.

User's recommendation: Don't buy!

Anonymous
map-marker Upland, California

Pissed customer

You could start by answering calls like you use to 24/7 Now you only answer for sales which is a big dent in your customer service I would like a call fro Your customer service department asap, my number is 949 201-**** If I dont answer leave a voicemail with a number to your customer service department that answers Thank you
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Jim R Bmb
map-marker Grand Rapids, Michigan

Can't believe prices of pillows

Cant believe you are giving away pillows that we purchased many of at a fraction we paid for same pillow
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Phoenix, Arizona

Had to check out of hotel-my pillow awful

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Time to sleep at hotel in Tucson, Az. Eight pillows, two beds. By 4:00am, I complained to front desk that the 8 pillows were exactly all the same. Lumpy, totally uncomfortable, impossible to sleep, and there was not one single different kind of pillow. 8 horrible my pillow and we go to several hotels at 0400 and finally check into a semi alright hotel and normal pillows. I will never leave my own pillow home ever again. Pure down, silky smooth & soft.
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User's recommendation: Beware

Anonymous
map-marker Dubuque, Iowa

Where is my pillow

He explained to me that it was 10 to 14 days delivery I'm way too early, so it was my fault. And he explained all the details to me again I was just anxious to get my pillow what can I say
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User's recommendation: I was happy with my results

Anonymous
map-marker Aurora, Colorado

Bad service

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Only got half my order. Try to contact these people, 3 hour hold times??? NOT. Their chatbot is less helpful than a poopey flavored lollipop.
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