Anonymous

So Disapointed

I believe I purchased My Pillow from QVC late 2015 or early 2016 .. The first month was great. After that neck discomfort and just could not get comfortable nights sleep with pillow... I tried washing it but that did not help... I'm hoping it was a manufacturing issue.. I'm willing to try a replacement from you folks and hope it makes a new difference for me
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Reason of review:
Bad quality
1 comment
Guest

nagging tossing and turning with neck pain using MyPillow especially neck pressure sometimes that wakes me up. chunks in a sack. what is special about this sack of foam that would warrant these claims I feel so betrayed or why would anyone want to stop me from sleeping Waaaaaaaa aaaaaaaa

Anonymous

Don't waste your money!

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I got mine for Christmas last year. I was so excited. I gave it a good long time but just wasn't working for me. I use it now to rest my back on in bed. I will never get another hurts my neck. Went back to my feather pillows. We are so sick of there commercials, we change the channel everytime one comes on, which is way to much.
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Reason of review:
Not as described/ advertised
Dreyson Tvg
map-marker Scottsdale, Arizona

Worst pillow ever made

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Your pillow sucks gave me nothing but head aches
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Reason of review:
Bad quality
Anonymous

My pillow goes flat!

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MyPillow - My pillow goes flat!
My pillow worked great for the first month I had it and now continues to go flat where ever I lay my head. Very frustrated considering this is the one thing this EXPENSIVE pillow wasn't supposed to do!
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Reason of review:
Bad quality
Featured
Jeremiyah Czi
map-marker Kill Devil Hills, North Carolina

Resolved: Pillow Issues/Customer Service

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MyPillow - Pillow Issues/Customer Service
Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted to take the one with lesser filling. ( This decision was reached by my wife....no further comment needed.) Now it is several months later, and 3 washings, the filling in my pillow has become much more noticeable. I have contacted Customer Service with my concerns. I was asked about the ink color on the tag, and whether it was knife cut, or if there was a 2 inch gusset....My ink color was black, and there was a 2 inch gusset. I replied with the requested information, and received an email saying that they would replace it if I paid $9.98 shipping. Now, considering I noticed the under-fill, I now know I should have responded immediately. Even at that, I feel as though I should not be required to pay shipping, considering the cost of the pillows, as I responded in a follow-up email. I thought this was a pretty cool company, with a quality product. I suppose I was wrong on both counts.
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Loss:
$10
Cons:
  • Failure to acknowledge under-fill
Reason of review:
One pillow under-filled.

Preferred solution: No charge for shipping on replacement.

8 comments
Guest

The My Pillow company states they have a 90 day refund policy and 10 year warranty. Why would they not just replace this man's pillow that is obviously defective! Now I'm not going to purchase.

Guest
reply icon Replying to comment of Guest-1531895

Just a quick follow-up. The company did replace the pillow, and I was charged nothing.

I thought that in fairness, I should mention this. I still am enjoying the pillow to this day.

Guest

The first month maybe with mypillow was ok now they just are bad .... the foam separates while you sleep ...

does NOT support you all night... actually I wake during the night just to re adjust the pillow .... anyway.... please DO NOT waste your money on this product.....

it's about 5 dollars worth of materials for 60 to 100 dollars .... and it's not even worth the 5 bucks

Guest
reply icon Replying to comment of Guest-1393422

I agree very poor quality and I have ran into very poor customer service. I think when they first came out they were made a lot better now it’s not about the quality of the product but the quantity that they can sell!

Guest

Oh I agree!! As a fellow Trump voter I believe that return policies just don't apply to me and that companies should be paying me EXTRA for the honor of accepting my returns!

Your story is just more proof that this is the biggest issue we face today! Your story made me so upset I feel customer service owes ME some compensation!!

Guest
reply icon Replying to comment of Guest-1151041

To Anonymous 4/27/16:. Are you nuts?

Are you trying to give Trump voters a bad name. Most people don't want or expect something for nothing. They just want what a court of law would call "being made while". They want what they've paid for.

They shouldn't be charged to exchange "defective" merchandise.

Especially when the company should be able to write the cost off as a loss on their tax returns. Get real dude, you're out there.

Jeremiyah Czi

Thanks so much for your comment. It's greatly appreciated, GEEK.

It is obvious you are of a superior intelligence.

I will take your advice into consideration. Is trolling a full time job for you?

Guest

well no ***, honestly what did you expect from a product on tv? Hes there just to make money.

Just a word of advice.

Never buy *** you see on tv. I thought this was just common sense but obviously its not lmao.

View more comments (7)
Anonymous
map-marker Philadelphia, Pennsylvania

Greatest pillow i hae ever had

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Haven't slept this good in years I got mine 4 years ago and would not be without it. All these bad reviews are a bunch of nonsense. Maybe they just need someone to hit them in the head so they can sleep. Or maybe they are the type of person that nothing satisfies them I don't know but when I bought mine there was a warranty. So just send it back or take it back for a refund. Oh I know that would be too hard so just complain about it and give the company a bad rep because you did not invent the pillow.
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Pros:
  • See above
Cons:
  • See above
Reason of review:
Reliable warranty
Anonymous

Advertising

I would rather receive a cancer diagnosis than buy a pillow from this cheezy, fraud dude that I can't get away from. Really, go away. {{REDACTED}}
View full review
Cons:
  • Dirt bag
1 comment
Guest

so you found a review site AFTER you made the questionable($50+ for a $10 pillow)

Anonymous

Best Pillow ever.

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I have never written a review about a product before but, I do feel compelled to write. I was a pure skeptic about buying this pillow, but I had pains in my beck every morning that would linger throughout the day. I thought maybe it was my pillow. So I have my pillow a shot. I have not had a beck ache since I started using this pillow. It is truly amazing and I'm hooked. I'm buying them for all the beds in my home. Love it!!
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Reason of review:
Good quality
1 comment
Guest

I loved mine...best sleep no pain in neck or joint problems ... decided to buy all our employees one each for a christmas present.

we took pictures with the boxes ...happy employees ...they said they would come to work rested . I appreciate a USA company growing and a man that is proud of what he develop

Anonymous

60's and 70's

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These pillow's are plllow's that we had in the 60's and the 70's. These pillow's are just made of cut up from. And idiot's are paying for just for from.
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Reason of review:
Bad quality
Anonymous

Not happy

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Just received my pillow today. Not what i ordered !! Hard as a rock. Didn't get my free one either. Will be returned.
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Reason of review:
Bad quality
Anonymous
map-marker Eden Prairie, Minnesota

NOT MY PILLOW

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My pillow did not work for me the firm was to lumpy and I was waking up with a headache and my neck hurt. So I returned it, when I called to get what they call a RMA number they asked if I wanted a return shipping label which would be deducted from my refund. I said I did not, and would ship and pay myself I received my refund less the shipping amount of $9.98. So I called customer service I was told that they refund the amount less the cost of what it cost them to ship it to me, so it cost me $9.98 to receive it and $9.75 to return it a total of $19.73. So if this wouldn't bother you go right ahead and purchase the My Pillow, but I am going to spread the word any which way I can Facebook, work, etc people need to know.
View full review
Loss:
$20
Cons:
  • Do not honor refund policy
  • Return policy
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

1 comment
Guest

Sure glade I read some of the many - And I mean MANY NEGATIVE COMMENTS that customers are making about this so called miracle pillows - the My Pillow.

I've always felt that Mike was full of it with his bull *** commercials that his makes.

Iv also have always questioned as to if the My Pillows where really any good or not and after seeing all of the NEGATIVE REVUES I will now definitely NOT purchase one of these customer complaint *** *** MADE PILLOWS!

Anonymous
map-marker Burnsville, Minnesota

Pillow is very uncomfortable

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My pillow is lumpy, i have dried the illow as i was told. I wake up with neck ache. I have been using the pillow for 8 days and t seems to be getting worse
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Reason of review:
Bad quality
Anonymous

FRAUD

MY PILLOW IS A FRAUD EVERYDAY THEY MAKE BELIEVE THERE IS A SALE GOING ON. AFTER I PURCHASED A MY PILLOW I HAD THE RETURN IT THE FOLLOWING DAY. AFTER SLEEPING ON IT FOR ONE NIGHT I DEVELOPED SERIOUS NECK PAIN THESE PILLOWS ARE JUNK. THEY NEVER SELL THESE PIECES OF GARBAGE FOR THE REGULAR PRICE THERE IS NO REGULAR PRICE.THE FEDERAL TRADE COMMISSIONER SHOULD GO AFTER THESE CROOKS THERE ARE TO MANY DOPES IN THIS WORLD WHO BELIEVE THE SCAMS THIS COMPANY IS PULLING. THE RADIO STATIONS SHOULD NOT BE ALLOWED TO ADVERTISE THEIR FALSE LIES ABOUT THIS GARBAGE
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Reason of review:
Bad quality
4 comments
Guest

This Anonymous person seems to have nothing else to do except respond to every review of this *** product

Guest

I have had mine for a month. I fought pillows for years .

I have never slept better I my life. any one who said it had lumps and a scam is full of s---.

Guest

You come here just to say that?

Guest

your caps lock key is stuck

so you found a review site AFTER you made the questionable($50+ for a $10 pillow)purchase

View more comments (3)
Anonymous

Terrible Pillow

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Bought 2my pillows and they were awful the worst waste of money.used for two nights the worst sleep sent them back waiting for my refund don’t waste your time
View full review
Reason of review:
Bad quality
Anonymous
map-marker Lincoln, Nebraska

Terrible.

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Mypillow is lumpy amd went flat. I had to wake up several times to fluff it back up. When I called customer service, I only got several minutes of Elvis singing Amazing Grace. I had to hang up because of the annoying song and never talked to anyone.
View full review
Reason of review:
Bad quality
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