Anonymous

My pillow is equivalent to a five and dime fifteen dollar pi

Nothing happened, it wasn't any good from the start!
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Reason of review:
Bad quality
Featured
Anonymous

My first My Pillow and I Love it :)

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MyPillow - My first My Pillow and I Love it :)
My name is Yvette. I have been diagnosed with obstructive sleep apnea. Since my recent diagnose I have been feeling very uncomfortable sleeping every single night. I bought so many pillows expensive on sale with foam with feathers medium soft you name it. None of this pillows gave me a proper neck support and my head did not feel full in it with the support I wanted to feel. One day I was searching reviews to see if there was a pillow out there that will make me more comfortable. I read some of many of the reviews of "My pillow" and I still went ahead and I order it. I am a side sleeper so I received my pillow follow the instruction to put it in the dryer for a few minutes. The first time I slept on it my husband said to me "wow" I can't believe you did not snore the whole night. This was the Best day that I ever slept in years. This pillow is soft it supports my 12 pound head its fluffy and the best of all it dosen't flatten. I travel with it and I don't leave it any where. Sometimes we take things for granted. Nothing is a guarantee just like your Doctor he can't guarantee anything to you but I can tell you that If you buy one pillow you will always sleep with that pillow. I am buying many more & I will buy more to give my children as they come tired from work and want to have a good night sleep. Thank You Mr. Pillow for the wonderful making of this pillow, I thru so much money on brand names pillows and all source of pillows. Finally I have my pillow and I will recommended to everyone and to my friends. Thank You for making such great pillow :)
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Pros:
  • I will never ever sleep again with any other pillow
  • That i slept comfortably
Reason of review:
Good quality
15 comments
Guest

I was given a my pillow as a gift, the pillow had a strong chemical smell for atleast the better part of two weeks. Leading to bad headaches, I really wanted this pillow to work giving it ample opportunity.

It’s lumpy and the pillow left me with a sore neck every night.

However my dog is now sleeping on it, so it does make a good doggy bed not a complete loss. As for me I purchased a new pillow I won’t mention a brand or type, they sell them at most stores and it’s great.

Guest

I find the mypillow to be overstuffed and not very pliable. A good down pillow is much nicer.

Guest

I've had mine at least 7 years and wash it monthly and looks as good as when I first purchased!! I won't/can't sleep on any other pillow and travel with mine as well! My headaches are few now too!

Guest

Almost reads as though it is a script from a commercial.

Guest
reply icon Replying to comment of Guest-1271241

Me to its a repost...most likely the company....

Guest
reply icon Replying to comment of Guest-1274108

Repost from where? I happen to like MyPillow and agree with this review.

Guest

my pillow paid you for this review and they paid this website to feture you on facebook

Guest
reply icon Replying to comment of Guest-1270098

Sorry everyone, but I'm the PC Troll and can't help it. and I really do LOVE MyPillow!

Guest
reply icon Replying to comment of Guest-1270098

And you are a paranoid mindless moron. You must be one of our pathetic "Millenials" who know nothing, have absolutely NO common sense, and think only your opinion is correct, when in fact NOTHING COULD BE FURTHER FROM THE TRUTH. What a dismal pack of unknowledgeable, unskilled simpletons.

Guest
reply icon Replying to comment of Guest-1421561

Hateful anti millennial bias for no reason. Zero to do w The “my pillow “ product.

Just plain anger. Nope.

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Oisin Ouc

Caveat emptor - temporary comfort, long-term disapppointment

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Caveat emptor. MyPillows provide, at best, temporary comfort, as within 90 days they become lumpy and uncomfortable and they will not accept returns, leading to long-term disappointment. Run,m do not walk. Stay away. To repeat, caveat emptor. MyPillows provide, at best, temporary comfort, as within 90 days they become lumpy and uncomfortable and they will not accept returns, leading to long-term disappointment. Run,m do not walk. Stay away. To summarize: caveat emptor. MyPillows provide, at best, temporary comfort, as within 90 days they become lumpy and uncomfortable and they will not accept returns, leading to long-term disappointment. Run,m do not walk. Stay away.
View full review
Loss:
$120
Cons:
  • Deteriorating pillow
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous
map-marker Canton, Michigan

My pillow price change

before my pillow had the BOGO, their website had the prices for the pillows at $49.95 (queen) to $59.95 (king) each. Then when they went to the BOGO sale they doubled the price. They deny this but at Bed,Bath and Beyond, the Queen size is advertised for $59.95 less their usual 20 percent off. Even though My Pillow tells me their originals have a few more additions, how could that double the price and then pay for shipping. You would think ordering direct from the manufacture would be way less. What a RIP-OFF. I am trying to get in touch with the Imus Show to get the facts straight.
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Reason of review:
Problems with payment
4 comments
Guest

I have used them for 8 years. I am now switching because of this price increase and BOGO scam. Shame on you Mike Lindell.

Guest

I was prepared to purchase two mypillows with bogo, UNTILL I see they've doubled the Flippin price!! No way.

Ripp Off Inc. I say.

Guest

I totally agree that My Pillow's BOGO promotion is false advertising. I emailed the company to complain, quoting Bed Bath and Beyonds pricing, and was ingnored. Not even a "we will look into it" reply.

Guest

Every other website offering "MyPillow", dose so at 49.97$. Seems to me that MyPillow increased their price to sell to other websites at a "Wholesale" rate, without having to lower the retail price.

Then offer the BOGO to keep up sales without reducing their monetary intake. I am not buying it.

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Bobbiejo Cqi
map-marker Mankato, Minnesota

Face Literally Hurts in Morning!

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This pillow is extremely uncomfortable! It's just a bunch of foam eggshell product cut up into smaller chunks and it makes the pillows horribly bumpy - even after washing and putting in the dryer (again) as instructed! They are literally bumpy and those egg shell pressure points on my face all night really hurt! Needless to say, I returned them. It is NOT "the most comfortable pillow in the world" - what hype! I highly suggest if you want a nice pillow, do yourself a favor - don't buy pillows online! Feel them out in the store first! I wished I had followed my own advise and stuck with my gut feeling that this product was too good to be true.
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Loss:
$10
Cons:
  • Uncomfortable
  • Hurts
  • Bumpy
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

You can actually see the lumps in that pillow! He keeps fluffing it so no one notices.

This commercial makes my skin crawl. HIT THE MUTE BUTTON!!

Bobbiejo Cqi

Plus, I had to pay $9.98 to ship back to the company!

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Anonymous

I want my money back and more

It is taking a ridiculously long time to get my pillow to me. The first pillow took a long time and did not live up to expectations. The replacement pillow, what is walking here? Stopping to get a suntan in Cancun on its way? 4-5 biz days? Zero stars for performance so far.
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Reason of review:
Not as described/ advertised
Anonymous

My Pillow "IT STINCKS" literally

- Purchaed a "My Pillow" at Bed, Bath and Beyond", and they are not that affordable - was desperately seeking a comfortable sleep - was sucked in by the commercial - all excited- bough the pillow home, placed in dryer as per directions, and it comes out of the dryer smelling like rotten eggs- At first thought it was a process of drying "but i did as it instructs to place in dryer" (as it recommends) - but the odor was so bad i could not sleep with it- bought and placed a new pillow cover and pillow case - IT STILL STUNCK - returning it - instead of a restful sleep it all ended in an awful stinky nightmare-
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Reason of review:
Bad quality
Anonymous

My problem is the my pillow advertisements

The contacts are varied. I suspect they at my pillow are trying to hide something. For one thing, why do the y have multiple phone numbers and promo codes when normally a manufacturer has only ONE phone number and one promo code. Is this suspicious? And the matress is not mentioned on the pillow commercial but is only mentioned when you call the number. And per a contact at the VA, she checked on Amazon and actually bought a pillow that she can't use since it does NOT work and also the price you ask them is $99 but she got the price of $49 at Amazon pricing. So the 2 for one sale is a fraud and the costs I cannot find on any of my pillow websites. The matresess scam is one that the matress is selling at $799 for regular size but the persons answering the phones said they are on a 4th of July sale and knocked off $100. Now the pillows on the add are still two, buy one, get one free, but still at $99? No way. I think this ought to be reported to the FCC for false advertising on the TV and on their website. Check it out. And so many issues that cause so many review issues? Something is very wrong!!
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Anonymous

Terrible Customer Service

I have two of their travel pillows which, one of which I he to constantly sew on the seems. I put one pillow in the washer today on gentle and now my washer is full of foam. I called customer service and all I was told was to send a picture. There was no apology no questions. I even pointed out that when you sell a defective product it may be best not to basically demand proof but they really didn't care. I then asked to speak to a manager and she offered no assistance she just told me they need proof. They really were rude and not caring. The funny thing is while you're on hold you receive a message to get ready for the best experience in customer service - not even close!
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Loss:
$30
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Sandra R Phr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pillow scam

Updated by user Feb 05, 2017

I don't look at my e-mails every day. I purchased my pillow a long time ago and had sent in 2 complaints with no response.

So I thought that I would try again after hearing some unfavorable news about "my pillow". Like I said before, I was overcharged for that offer of "buy one, get one". When I called to complain about it the women I talked to was not eager to take the pillows back which I thought was "fishy". But rather than spend freight charges I decided to keep them.

She finally gave me an return authorization number. I wish now that I had kept that number.

My pillows go flat in the middle where I lay my head and can't "fluff" them up again. The pillows I have cannot be the authentic ones.

Original review Jan 30, 2017
This is the third time I am sending a review. I had NO response to my complaints. I believe that the ad I responded to was not the real thing. I heard that the price of these pillows were about $50 each. This ad was giving two pillows for the price of one (buy one get one free). The price I had to pay was over $100. When I called to question the pricing, they told me that the price was correct because I had a "better" pillow. When I tried to return them, they gave me a very hard time for returning them so I decided to keep them. The pillows do not keep their shape. The center of the pillows is indented from my head and I cannot get that indent from my head to go away. The pillow is not supporting my head.
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Reason of review:
Pricing issue
2 comments
Guest

I've been in orthopedic physical therapist for over 30 years. Part of my job is recommending pillows for patients with neck and back problems.

This "My pillow" is by far, the worst pillow I have ever experienced and a scam that my elderly mother got sucked into buying.

Alone with the annoying advertisment with that wierd man, shaking his pillow at you?!? A bag of potatoes would be just as comfortable!

Guest

Does anyone know that the owner of My Pillow is also the president of the national sleep foundation. That's why they recommend them.

I also thought they were garbage pillows. But we were lucky enough to get our money back.

Don't bother with these pillows.. Waste of time and money..

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Anonymous

My pillow Sucks, Make a better pillow!

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I bought my pillow in hopes of getting the besy nights sleep. I used it 30 days and yes i am pissed. I call the Amerian Sleep center and they did not endorse the pillow which is a down right lie. I would prefer buying from my oun country, but my pillow needs to work on their lillow caise they sure dont have the best pillow that cam be made. I havent found that pillow, but the one i use niw definitely works better than my pillow qhich is Viscopedic in case others want to try it. I bought it at American Furniture. It is most definitely better than my pillow. If you are a woman i suggest buying the smsller one. I bought the bigger one and i think i will try the smaller one. But my pillow us the worst pillw I have ever used. Respectfully, Karen Hodge P.S. i have only written 2 reviews on here ine pisitive and one negstive.
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Reason of review:
Bad quality
Silvino Rbs

False advertising

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MyPillow - False advertising
I have a screen capture that shows the link that takes me directly to Amazon for the 2-for-1 offer. However, they only sent 1 pillow - there is no way to reach My Pillow - their answering service only takes messages. It is just another bait-and-switch and they are pretending to be confused - they know what they are doing. Here is the exact email they sent to me: "Unfortunately, the Buy one get one free deal is only through our website. We sell our pillows on amazon and they are already marked down to $30.00 off the original price. With the buy one get one free deal you would purchase the first pillow at retail value (89.98 - 99.98) and get the second one for free. We are unable to honor our TV/Radio/Website promotions on 3rd party websites."
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Loss:
$25
Cons:
  • False advertising
Reason of review:
Pricing issue

Preferred solution: Price reduction

3 comments
Guest

My pillow company clearly states buy one get one free is thru their website not anyone else's. I bought mine thru website and didn't expect to get thru Walmart it Amazon. I will pass up a 2 for 1 deal on website and buy one at a Walmart at full price.

Elizabeth Pvu

MyPillow is in the news ! The BBB has changed this scam companies' rating to an F for cheating customers with its' Buy One Get One Free scam !

Guest

I agree with my pillow statement. Buyer beware.

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Anonymous

My view of My Pillow

I don't contact them except to tell their operators why I am not happy. It is the mo of their advertising. The guy is to me a high pressure salesperson and that is my first caution in dealing with sales people. Too much high tone. Plus what ever else I know I will find that is not favorable. I question why does he have a number of toll free numbers to call for ordering? And plus that each one has a different code. It is much overdone. Other people advertise but it is always the same tv code. But that made me wonder. I am certain that this pillow he is selling is not what he makes it out to be. His approach is indicative of that with the oversell, hype, and loud tone, like some used car sales persons. Another thing was that it only has two star rating out of five star ratings. That is NOT good. OK? I also pay close attention to that. I mute my tv each time that ad comes on.
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5 comments
Guest

I have 4 med and 2 kings and they are fantastic I have neck issues and now I can sleep with no pain..

I will keep buying this great product.

Guest

this is the worst excuse for a pillow I've ever seen. This is a piece of *** the maker on the commercial is nothing but a liar should all take a class action lawsuit against them since the customer service won't respond

Guest

First off. to all those complaining...

Everyone NEEDS to do their OWN homework before listening to anyone whether it's television or in person... Those that JUMP into buying 'thinking' the salesman is honest is ONLY setting themselves up for a HUGE disappointment. Before I ORDER anything, I go on line to see 'if' there is any COMPLAINTS about the product I am interested in. Then sometimes, I go a 'step' further (BEFORE BUYING) I call their customer service number "PRETENDING" I bought their product and now I want my refund.

When doing this, some representatives get VERY angry and nasty.. The customer service representative even WILL tell me off... I then start laughing at them.. I tell THEM "I am 'FAKING' I NEVER purchased your product..." I tell them I am TESTING them out...

Everyone reading my message here; try what I DO FIRST!! before YOU go sending money... I ALWAYS thoroughly check a company before believing what I here... The 'OLE' saying go's, "Believe NOTHING of what YOU hear, and believe 1/2 of what YOU SEE.." This is an 'OLE' saying back in the mid 1930's...

How SO TRUE.. So people PLEASE instead of beating yourself for your mistakes; take your mistake as a LIFE-TIME learning tool... Will YOU believe another businessman?? OR WILL YOU go and do another mistake??

Listens are to be learned, not to be made over again... be smart! AND be WISE... GOD GAVE Us ALL WISDOM..

WE GOT-TA USE IT!!!!!!!

Amen! sam

Guest

I knew this mypillow might be a scam and I was right. I did an internet search and found more than a few unhappy, unwary buyers that were grossly overcharged for an inferior product.

Why do these people insist on re-inventing the wheel? I found a $15 extra firm pillow the best I've ever bought and does everything the mypillow claim says, and doesn't do everything they say ordinary pillows do. The regular pillow I bought for $15 is the same in the morning as the night before; doesn't go flat, holds its shape all night long and never leaves anything going numb.

The Mypillow is a scam for the owner to get rich so he doesn't have to work. Forget it!

Guest
reply icon Replying to comment of Guest-1338897

Love what YOU said. Johnny!!

Sounds like YOU are a SMART, but WISE person... People should 'think' before they jump into buying.. Johnny, it sounds LIKE YOU think, like I DO...

Hope someone follows OUR examples...

Just to think, You and I are giving here FREE helpful advice... Should 'we' ask for Royalties for OUR BRILLIANCE??!! Ha! just joking...

You have a GOOD message here... People just NEED HELP!!!

Or they WILL CONTINUE doing the same thing 'ONLY' to get the same results... Sam

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Anonymous

Mypillow - Customer Care Review

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I purchased 2 My Pillow king aized pillows from their television add. After drying them for the recommended time, they were so high that we could not sleep on them. I called My Pillow and they told me that they had lower pillows and that I could send them back for an exchange. Ok, so I returned them and received a standard Pillow which I have not opened. Called customer service again and they told me they would not refund me or exchange asks I ordered from Qvc, amazon or eBay, which I DID NOT! Now I have a standard Pillow that I don't need and no refund or exchange! DO BUSINESS WITH THIS COMPANY AT YOUR OWN RISK!!!!
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

We did just the same and the pillows were fluffy and wonderful. Tit for Tat.

You can not please everyone. They are wonderful pillows, easy to wash and regenerate.

Anonymous

Terrible product and worse company

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To Whom It May Concern, I am writing an e-mail and will be leaving an online feedback regarding the frustrations I have experienced and lack of willingness to address them since ordering a "MyPillow". I had heard for months leading up to Christmas ads on the radio station I listen to raving about MyPillow. I tend to be skeptical of these types of ads, but when my wife said she wanted a good pillow that did not go flat, I decided to give your company a try. The deal sounded great: "Buy one and get one free plus two travel pillows". When I checked out, I was assured there was a 100% money back guarantee. I figured, since this is advertised as the best pillow that will never go flat, and that there was a 100% money BACK guarantee, I would be at no risk. I bought the pillow and it arrived quickly. This was fantastic. I bought the correct size for my wife and I both. However, after trying the pillows for nearly a month, we decided that we were not satisfied. I called to inquire about a return. I had my order number (######) and was told that I would be reimbursed the price I paid, less shipping and handling. I explained to the lady that we are returning the pillow due to a dissatisfaction with the product and that we had several unexpected medical expenses come up. Seeing as how paying medical bills and avoiding going to collections takes precedence over paying for a pillow that I discovered did not live up to the lauding approval it was given on advertisements, I decided on the return. I paid $105.46 altogether for my "Risk Free" trial of MyPillow. I was informed that the amount I would be reimbursed, after the pillows were returned with the RMA (#####), would be $84.40. After sitting with my concern that this number was 30 dollars less than I paid for this trial, I realized that your advertising and promotion is very misleading. I realized that I basically gave you 30 dollars of my hard earned money with no empathy for the fact that I am dissatisfied and am having to scrape up money to pay medical bills. I am very upset and asked if the shipping fee could be waived, and was told "No, that is not our policy and you have to pay shipping." Which when translated means, "No, you paid shipping to have it shipped to you, shipping to have it returned, tax, and basically gave us $30.00 for free. Thank you for your money, we make these kinds of profits from thousands of hopeful people like you each year. We then wash the pillow and ship it out to other trusting folk who either convince themselves the pillow is fantastic and keep it, or return it and 'donate' a similar amount of money. So thanks!"
View full review
Loss:
$105
Pros:
  • That i could return the pillow
Cons:
  • Having to pay shipping both ways
  • Deceptive advertising and misleading promises and guarantees
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

4 comments
Guest

what a waste of time time reading this review- seriously, get a life.

Guest

This complaint is about as phony as they get. Did your medical problem occur when you learned about having to pay the return postage or when you rolled off the couch upon learning of Lindell's support for Don Trump?

Guest

How exactly is My Pillow profiting from postal costs?

Guest

Thanks for the information, I was going to order this pillow, but thanks to you I will not be ordering this one.

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