Anonymous

This company is a mess!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased a pet bed made by MyPillow at Michael Perkins MyPillow booth at the Alameda County Home and Garden Show in Pleasanton, California, on February 18, 2017 (a Saturday). I was told that the item would ship at the beginning of the following week, and that I would receive an e-mail confirming the order and notifying me that the order had been shipped. It is now February 28 - ten days after I made the purchase - and I have had no e-mail confirmation of the order, or have I been notified that the order has been shipped. I called MyPillow's customer service number twice yesterday and was told that the customer service representatives do not have access to show orders, and that a supervisor would have to get back to me. Twenty-four hours later, and I have heard nothing. I wasn't familiar with this company at the time that I purchased the bed, but since then I have read quite a lot of Internet posts by disgruntled consumers. I paid $41.57 for NOTHING. What a rip-off. Actually, it's more like actual theft. I will report the charge as fraudulent to my bank and hopefully will be able to get the money back. BUYER BEWARE!
View full review
Loss:
$42
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

2 comments
Guest

I bought two after hearing it on a radio program. I wake up with neck pain,headache, spine pain, hip pain and I have a seizure disorder and need to sleep well.

Well these pillows suck. I've emailed them and they never reply to me.

Guest

They sell MyPillow at Bad Breath and Beyond .

View more comments (1)
Anonymous

I absolutely love it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I did a lot of research and decided to give my pillow a chance. I loved it so much that my praises led to my son taking mine and had to order another. Did it change my life? No, but it's a great pillow. Conforms to the way you wants and supports that through the night
View full review
Reason of review:
Good quality
Anonymous

Not sure

We have not even slept on our My Pillows yet. But, quality control was missing. We got out receipt that's stated two different pillows predefined. But, there is no sticker or indication of any kind on the packaging or the pillow itself to tell you which is which. And they feel exactly the same! Did I get what I ordered or not?
View full review
Reason of review:
Not as described/ advertised
Shatavia Cpi
map-marker Eden Prairie, Minnesota

Helped me and My Wife

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My wife purchased a set of these pillows for ourselves for Christmas. Since then, our older pillows remain piled in a corner. We just use the My Pillow with no others to support it. We're in our 60s and I have a diagnosed sleep disorder. We have been getting a better night's sleep; so, we ordered another set. We were disappointed to learn that the MyPillow company received an F rating from the BBB after it was rated AAA+++ coincidently after Mike Lindell expressed support for Donald Trump. Is it not possible to keep politics out of anything? Nonetheless, Mr. Lindell used his ingenuity, hard work and skills to develop a successful product. I hope he sells another 25 Million soon.
View full review
Pros:
  • Customer service and value
Reason of review:
Good quality
6 comments
Guest

Yes, it was a coincidence. The BBB doesn't care who you support for president, or half the businesses in the country would get an F.

They downgraded the company because Lindell refused to stop advertising buy-one-get-one-free when it was just a scam--you paid double for the first pillow. Being a Trump supporter and scam artist at the same time may, however, not be coincidental.

Guest
reply icon Replying to comment of Guest-1272849

As you may or may not know he has been advertising the BOGO special for the last 1.5 years. BBB has overlooked it for over a year and all of a sudden, as soon as he expressed his support for Trump, he received an F from them.

Believe what you want but something doesn't add up. Oh and btw the BOGO can only be promoted for up to 3 months before it is considered "illegal".

Guest

This is a total ripoff. They take your credit card number and charge you twice what they said on TV. Customer service won't refund your money either.

Guest

We just called to order from the TV offer for $49.00, THEY STATED THAT THE PRICE WAS $89.00 and not 49. When i advised that it was indeed the TV offer, I was told that if we could prove it that Mike would send us $200.00, I PROMPTLY HUNG UP.

DO NOT KNOW WHAT THAT WAS ALL ABOUT.

Guest

Funny how Eden Prairie is right next to Chaska, Minnesota. This person obviously works for My Pillow and is trying to raise the ratings. This company rips you off as it's not buy one get one--check amazon.

Shatavia Cpi

I do not need for the company to contact me - I did not mean to request to be contacted. Excellent company; great service.

View more comments (5)
Anonymous

Great Pillow

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I seen advertisements for my pillow but wondered if it was as good as they say. My mom had one and she loved it. While visiting during Christmas she had an extra one in spare bedroom. I slept the best I have in quite a while. I tried to take it home with me but she wouldn't let it go. She ordered & sent me one, I love it. My wife would steal my pillow after I got up to go to work so I ordered her one. We sleep allot better like babies. I don't understand all the complaints about the pillow cus we have none. Yes it is a little pricey but worth the price. Made in America 100% satisfied we would recommend it to friends.
View full review
Pros:
  • Sleep like a baby no wake up headaches
Reason of review:
Good quality
2 comments
Guest

I purchased 2 pillows 10 months ago and we love them. My sister purchased 2 also and she loves them.

they do make a dent sometimes but all u have to do is scrunch them up.

they work just fine. I to have purchased several pillows over the years but these are the best.

Guest

I also loved My pillow. . I have purchased my pillow for every room in our house.

View more comments (1)
Anonymous

Terrible Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My pillows were getting flat and lumpy and I called My Pillow for help. They said they would replace them but I had to buy a $9.99 plus tax shipping label. I had to send my pillows back before I got the new ones. I said ok and gave them my credit card number. The customer service rep said my credit card was invalid. I read it to her several times but she said the expiration date was wrong. I called my credit card company and they verified the expiration date. My Pillow wouldn't accept my card so I was stuck. I don't have another card to use. So besides the flat lumpy pillow, their employees are terrible. Will buy some other pillow.
View full review
Cons:
  • Comfort and price
  • It was very chunky
Reason of review:
Problems with payment
2 comments
Guest

My wife and I bought two My pillows and we are unhappy with customer service and the pillows. They did not listen to us about what firmness we wanted they sent out one too firm and one too soft they were unsatisfactory for both of us. We could not get a good nights sleep for us and felt like we were ripedoff.What a waste of a 100.00 dollars never will I recamend these pillows to any one.

Guest
reply icon Replying to comment of Guest-1275805

Suggestion: You and your wife should swap pillows.

View more comments (1)
Anonymous

Mypillow - Pillow Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Worst pillow on the market. Tried it for a week and woke up with bad neck pain I decided to actually open the pillow instead of getting refund. All it is, recycled globs of foam and even found a couple pieces of wadded paper cant believe this snake oil peddler is still in business. And I even went to the national sleep foundation that they say promotes their pillow. The website says they do not endorse ANY products. Buyer beware.
View full review
Reason of review:
Bad quality
1 comment
Guest

it is the worst pillow ever I think they use the cheapest materials and charge the biggest price for it thats not a good deal

Anonymous
map-marker Silver Spring, Maryland

Buy one get one free

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The ad was for buy one get one free. So, I ordered one for the promo price of $49.95. I received one pillow. When I called the *** poor customer service, I was informed that I ordered one pillow and received 50% off. They would be happy to charge me for another pillow and give me the 50% off that one. I sent it back. They use false advertising to get you to buy and their product is not worth the asking price. I should have known never to trust the mustache. Buyer beware! Guilty of false advertising. Do not buy this product!!
View full review
Cons:
  • Buy one get one free scam
  • Hang up and lies
Reason of review:
Problems with payment
10 comments
Guest

Their advertising is misleading. Special TV offer but one get one free!

BULL! One pillow is $100 get another makes them $49.95 each....

really?! WalMart & other retailers has them for $49.95 each.

Guest
reply icon Replying to comment of Guest-1384182

So what is your complaint, really? If the manugacturer is selling them direct for $100, and you got one directly from MyPillow for $50, which means 2 would cost $100, what arent you getting that you paid for at half price?

Thats all well and good that Walmart and others sell them for $50 each.... Im curios why you chose to order 1 pillow for $50 and complain when you still wouldve paid $50 for one MyPillow from WalMart.

Tell me which is more, 6 or one half of a dozen? Sounds like you are complaining about paying 6 for a MyPillow directly vs paying half a dozen at WalGreens for the exact same thing.

Guest

thanks for this info

Guest

why is it you can buy one pillow at walmart for 59.95 but for the buy one get one offer from the site the pice is 99.99 looks more like you gat a 10 percent discount for two pillows not one free. not a math wiz but figure it out for yourself.

Guest
reply icon Replying to comment of Guest-1114643

I was in Walmart today 49.99 for a standard/queen My Pillow I called my pillow thinking with the free one it would cost 49.99 but no it was 99.99 where's the absolutely free one ? After the lie Mike told on TV .

I rather give Walmart the money . Onwards absolutely free BS .

Guest

sure glad I read the reviews, was about to buy one for Xmas

Guest

Thank you for your comment I was going to buy a pillow but now I reconsider my order. Thanks again.

Guest

This is the way most all the TV ads are selling. They end up charging you more for the Shipping and handling than what the

supposedly FREE ITEM would cost.

They are ALL using deceptive sales practices. The Attorney General show investigate these money hungry cheats.

Guest

Same thing buy one get one free,no not true i was scammed.

Guest

I am a victim of false advertisement of my pillow like you,I'm returning the pillow right away....

View more comments (9)
Anonymous

I hate this pillow

I hate this pillow. It didn't work, I woke up with my head warm. my brought this pillow when it was the buy one get one free but she didn't even get the second one. And when I tried it I had to go back to my foam ones. All I have to say don't get it. They went from having an a to a f ranting. And that is not all I have to say I felt the pillow and it is foam pieces. And then during the night I woke up with my head burning up and I didn't like it. Me and my friend tried it and she didn't like it
View full review
Loss:
$250
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Is there any chance of starting a class action lawsuit, closing this *** down doesn't seem to b enough, he'll just walk away with all the money he made , laughing all the way to the bank, then probably open up under a different name, that's free enterprise for ya

Anonymous

Mypillow - Buy One Get One Free Deal Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If you watch the commercial for my pillow he states that if you buy my pillow he will give you one free. He never states a price in the commercial. So I called and was told one pillow would would cost $59.00. So when I asked if that included the free pillow, I was told I would have to pay 89.00 for two pillows, so where's the free pillow.it's a scam to sell his pillows. If he says free pillow it means free pillow, not to pay 89.00 for the 2nd pillow
View full review
Reason of review:
Pricing issue
2 comments
Guest

Buy one get one free for king size was $119. You can go to Walmart or our local Grocery store and buy 1 king for $59.

They were uncomfortable and got sent back, which cost us about $30 for shipping both ways.

Don't fall for it! Should be charged with False advertising.

Guest

where are the consumer protection people? all sleeping

View more comments (1)
Anonymous

Nightmare- not good night sleep

First- drawn to buy because a misleading radio ad- if you use the announcer name, you get 4 for the price of one- I received 1 pillow and it was *** from there on Two- customer service- not sure if these people get commissions for being rude and nasty Three- the Pilow is not as comfortable as they advertise- it retains heat and the foam inside is made from cheap material Four- my experience tells me scammers Five- if you don't want headaches, stay as far away as you can from these pillows- you can buy nicer pillows for much less and hassles Zsgghjkkkbvdddgfhjffxxgjkhcdfddghjkkkkkhgddddfghhhjjkkkkkkkkjh ahhh booo deeee geeee keeee seee meeee
View full review
Reason of review:
Bad quality
1 comment
Guest

Well, if you believe everything was said on TV by the pitch for *** people, you may try one "MY Pillow" by buying it from your local store (less money and no return cost if you return it). But don't expect to have a better night sleep than with your own pillow.

It will go flat like any other pillow. President Mike Lendl DID NOT INVENT MY PILLOW because there is nothing to invent. His Patent is referring to the device to fill-inn the pillows. Nothing else.

Does this improve your sleep? No. Once the plastic fillers are in, they will react like any fillers. The angle of your head on the pillow will not define a good night sleep.

Nature allows us to toss and turn for good blood circulation. Handicapped people sleeping in the same position for a longtime, will need a massage to reestablish poor blood circulation.

Anonymous
map-marker Mankato, Minnesota

Very Overwhelmed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was excited to buy the My Pillow after hearing about it in a commercial while watching General Hospital, so I bought one off the website being greeted by the handsome man I saw in the commercial and ordered one. after a week of waiting I finally got it delivered at my door, excited, I rushed downstairs to the door and got the blessed box and tore it open (which I shouldn't have done because I don't have a box to return it in). When I unwrapped My Pillow I had pulled it out and discovered there have been urine stains on the pillow and was mortified. I have 4 toddlers and I know a urine stain when I see one (or smell one in this case), it was actually kind of fresh if that's possible. at first, I thought of contacting the local mail and asking if the mailman was drunk on the job, but after 20-30 minutes of screaming on the phone I deduced that someone at the factory must have been drunk and just relieved himself all over my My Pillow. and after a thorough wash and inspection, the stain had disappeared. but that still leaves me to wonder why a man would just let himself loose all over a pillow. and after testing My Pillow to see if it's comfortable I felt as though I was lying on an empty sack. My Pillow felt like someone took a regular pillow and beat the feathers out of it. You can fixed a urine stain, but you can't fix a rip-off and an uncomfortable pillow, DO NOT buy My Pillow. you will be left with a half-full sack of depression. I think I'm done with big-time pillow companies for now.
View full review
Loss:
$49
Reason of review:
Bad quality
2 comments
Guest

Need a pillow? Go to Walmart and save your money.

Could have told you it was all hype. I have a bad back and neck and the best pillow is none at all.

Just take a rolled up towel and put it under your neck. Got that from a chiropractor and it works.

Guest

Piece of *** save your money and buy from Bed and Bath, they carry good real pillows for half the price of these *** things.

View more comments (1)
Anonymous

Love it

Got my pillow for Christmas have never slept better and will buy two more for my camper
View full review
Reason of review:
Good quality
Anonymous

Mypillow - Pillow Review

After sleeping on the My Pillow, I went through 4 weeks of horrible neck pain and headaches, being tested at the ER for meningitis-like symptoms, which included a spinal tapp, CT of head and blood work. Followed by cough and chest congestion. None of the tests showed positive. Put the pillow away, and finally getting better. I'm 72 years old and a post liver transplant patient. What a fool I was to buy the My Pillow!
View full review
Reason of review:
Bad quality
Amauri Cft

Turned Into A Big Ball

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
To Whom It May Concern, My husband purchased a "My Pillow" pillow for me. In less than six months it has turned into a wad or ball of hardness with flapping material on either side. I ended up throwing the thing away. This did not occur from washing, I didn't have it that long. Absolutely money wasted. My sister just recently asked about it, because she needs a new pillow. I had to tell her your My Pillow was no good and get something else. Your commercials are nothing but lies. You should have a disclaimer or something on your commercial stating that "results may vary."
View full review
Loss:
$9900
Cons:
  • Poor design- terrible results
Reason of review:
Bad quality

Preferred solution: Price reduction

4 comments
Amauri Cft

Same reply to you in Kissimmee, Fl

Guest

Thrown Away?? It had a warranty. You should have returned it.

Amauri Cft
reply icon Replying to comment of Guest-1243269

I didn't know it had a warranty, number one.

Number two...my business. I don't want my

money back, I just wanted someone at the old

*** company to know that they weren't perfect

or wonderful, like he'd have everyone believing!

Guest

Why throw away when they have a 10 year warranty?

View more comments (3)
  • 1
  • ...
  • 181
  • 182
  • 183
  • 184
  • 185
  • ...
  • 298