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MyPillow - Literal pain in the neck.

1.0
Details
Mike, Mikey, can I call you Mikey?...I had high hopes, buddy. Bought one green fill and one white fill king size. Tried them both multiple times. Neck pain each morning. I'm a back/side sleeper. I have friends that like them, but for me they were horrible horrible sucky mchorrible. Pissed that I have to eat the shipping costs to return them ($20 total since about $10 each way), but return them I shall. I'll continue to curse your name, Mike Lindell, each time you appear on my TV screen swearing that MyPillow will be the most comfortable pillow I'll ever own. Mikey, if you really stood by your product, you'd only charge your customers for one-way return shipping. PROS: they fit in a pillow case. today only they're buy 1 get 1 free!!!! CONS: everything else.
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Review
#1011527 Review #1011527 is a subjective opinion of poster.
Reason of review
Bad quality

Short Review on February 20, 2017

Thank you for all the reviews. I am sorry that the pillows are not as described and therefore I will not buy. To many complaints.
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Review
#1011083 Review #1011083 is a subjective opinion of poster.

Mypillow Pillow Review

1.0
Details
Stuid pillow. Id like my money back
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Review
#1011009 Review #1011009 is a subjective opinion of poster.
Reason of review
Bad quality

Short Review on February 19, 2017

5.0
Details
I hated it, have neck pain and I tried it and lasted about 5 minutes with it. Gave it away. Im sure its great for some but definitely not for everyone.
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Review
#1010820 Review #1010820 is a subjective opinion of poster.
Reason of review
Bad quality

Mypillow - Pillow Review

My husband always wanted my pillow I finally bought it for him and what a big disappointment. He was up all night couldn't sleep well coughed all night until it was horrible his neck other than when he woke up not worth the money you pay for it stay away horrible horrible project we will be returning it
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2 comments
Anonymous
#1291719

if the pillows hold their support then why does he fluff the pillow then stick his left hand into the side of the pillow to prevent it from sagging when he pushes on it.

offconsumerpissed
#1290713

Lol. Look, I get it.

MyPillow may not be as advertised. If someone has problems sleeping, a pillow - any pillow - isn't likely to fix that. But, come on. A pillow made him cough?

One night with the pillow and you know for sure that it was the pillow that caused every concern? That seems to imply that he was fine beforehand. Of course, if he was sleeping fine before ordering the pillow, why waste that for an unknown product?

If he had problems sleeping before the pillow, one night of anything is not going to solve a chronic life issue. It is just very hard - actually, impossible - to believe what you wrote.

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Review
#1010772 Review #1010772 is a subjective opinion of poster.
Reason of review
Bad quality

Mypillow Pillow Review

2.5
Details
Purchased two pillows under their buy one get one free which is really the same as buying them separately. Had to return one since it leaked foam all over the dryer. Six months later after washing the pillows are multiple colors and developed an awful smell. Worst pillows ever.
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Review
#1010763 Review #1010763 is a subjective opinion of poster.
Reason of review
Bad quality

Mypillow - Pillow Review

3.2
Details

Update by user Feb 20, 2017

As for customer service or warranty/returns, I can't rate those services since I haven't dealt with them, yet. My daughter does have one pillow that isn't quite as fluffy as it use to be. So we might try out customer service in the future & see how easy it is to exchange a pillow, especially from Alaska & those shipping charges.

Original review posted by user Feb 18, 2017

Two yrs ago I decided to by these pillows as XMAS gifts to my 2 adult daughters & myself. I fell for the TV commercial & placed an order off the website. Since we all have King size beds, I got the largest pillows available. They arrived quickly which surprised me since I live in Alaska & received free shipping. I didn't notice any smell but wondered if the pillows would regain their shape since they were compressed/vacuum sealed for shipping, no telling how long they sat at the factory. Here we are 2 yrs later, several washings and I'm pretty happy with my purchase. The pillows have held up better than others I've had. I do like the fact the pillows are washable. As far as folks noticing a smell after washing. The only thing I can think of is perhaps your dryer is overheating the pillow stuffing, once foam overheats you might as well toss the pillow or ask for a warranty exchange because that smell won't go away. One of my daughters has noticed her pillows are losing the fluff even after washing. So we may try the companies warranty program.
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1 comment
Anonymous
#1299363

Has anyone else had problems washing their pillows? I have 2 king sized.

I wash each one alone. My washer cannot spin the water out and the pillow weighs about 20 lbs. I have even set my washer on extra fast spin only. This is the only time I have any trouble with my washer.

I have taken the pillow out and stood on it in the shower to try to squeeze the water out.

This takes a long time. Anyone have any tricks for washing?

Review
#1010314 Review #1010314 is a subjective opinion of poster.
Reason of review
Bad quality

Mypillow Pillow Review

1.0
Details
And when you try and return my pillow because it's a piece of *** and you're pissed off beyond belief they make you listen to Amazing Grace over and over and over for 40 minutes plus yeah good luck with that
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Review
#1010279 Review #1010279 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

MyPillow is not my pillow

All claims are false and these networks are going to lose audience if this charade continues. I had to throw mine away after 2 nights. It felt like foam rubber and it had an odor to it. I tossed and turned all night trying to get my head comfortable. The advertising does not support the actual product. I had headaches the next two mornings. My partner tried it and had the same problems. How can the media support advertising that misleads the viewers ? The ads are convincing but deceiving. A call to the company didn't help. How many other people have had the same problem ? I went back to my JCP pillow.
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3 comments
Anonymous
#1308517

If the pillows were so bad why didn't you return them instead of tossing them? I doubt you even purchased them.

Anonymous
#1294646

Shame on anyone who gives one red penny to that mustached former junkie now pillow snake oil salesman. I give him credit for one thing: he knows in the US there's a sucker born every minute

Anonymous
#1290554

media supports all advertising cause that's where the money is

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Review
#1010107 Review #1010107 is a subjective opinion of poster.
Reason of review
Bad quality
Featured

MyPillow Removed From BBB Listing Yet...

MyPillow Removed From BBB Listing Yet...
MyPillow Removed From BBB Listing Yet...
MyPillow Removed From BBB Listing Yet...
I was in Walmart today and had once again walked by the MyPillow display in the main isle-way. I know that My pillow had been stripped of their BBB A+ rating due to the numerous complaints received yet clear as day, the boxes still clearly display the BBB A+ rating on the packaging. I snapped a few photos as proof. Note BBB A+ logo on right side of packages. Once again for this complaint entry, I must enter at least one hundred words for it to be valid enough so this is just extra wording to try to satisfy the java script word counter. Ah I now have enough words to satisfy the word counter in order to submit my complaint.
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17 comments
Anonymous
#1510730

garbage absolute garbage. the people at the factory told me it was all my fault because I did not know how to adjust the pillow.

Anonymous
#1380588

They also lost their A+ rating due to deceptive advertising and the Sleep Foundation was bought out to get that rating

Anonymous
#1380586

The place is Not a good place to work. Just read past employee reviews.

The company is deceiving. I worked there for years myself.

Anonymous
#1373625

Trying to decide whether to buy a couple of these pillows or not. There's a lot of pro and con's

One thing bothers me about Mr.

Pillow. On his commercials, he wears a dress shirt, and hanging out of the

shirt at the top button is a "Cross"

I suppose that's to assure people he's a religious and honest person ??

I and many of my male friends wear crosses and NONE would let the cross hang out about six inches at the top.

We thinks it's to influence potential good faith buyers.

We think it's cheap Con-man tactic. We'll keep shopping.

Anonymous
#1378095
@ironmancanada1992

Interesting. I see in the Walmart photos I took, even on those boxes, his cross is clearly visible outside his shirt.

I think one can safely assume that it is intentional.

Many previous complains had to do with customer service and trying to get refunds. Has anybody had to deal directly with the company to make a return?

Anonymous
#1488697
@ironmancanada1992

I thought the same. Carnival barker stuff.

Anonymous
#1337396

When I first used My Pillow I thought it was going to be great.

I started waking up often during the night to fluff up the pillow because my head was in ***

Went back to my old pillow.

Don't waste your money, people!

Anonymous
#1337566
@Jane DeBondt

Were you able to return it for a refund?

Anonymous
#1301275

First of all, I'm an employee at MyPillow. Mike is a great man who really truly cares about his employees AND customers.

As far as the BBB rating on the packaging, use your brain. The boxes and packages that are in the stores have been there for quite a while.

It takes time to get new packaging made and for the old stuff to die out. Nothing happens overnight.

Anonymous
#1301445
@Chelsey

Just place a sticker on the box to cover up the certification. Pretty simple.

Anonymous
#1352033
@Anonymous

Exactly my thought also. Maybe a sticker that says "...recommended by the NSF, which was created by the My Pillow company and only endorses My Pillow products". Two birds with one stone.

Anonymous
#1352039
@Anonymous

Appreciate the enlightenment.

Anonymous
#1355984
@Chelsey

Why did they loose the BBB A+ rating?

Anonymous
#1357758
@Chelsey

Just bought one king my pillow, on Friday...it is going back to the store on Monday due to neck pain caused by it .

Anonymous
#1358995
@Chelsey

Thanks for your comments.You would think that people would know this especially at Walmart which is a warehouse.They have to sell through or send back.I bought my first two on QVC and loved them.I have bought two more for my motor home.Glad to hear that the company is also a good place to work.

Anonymous
#1621063
@Chelsey

This is for the employee of My Pillow... Mike may be nice to you.

But his product ( Pillow) are not what he claims. They do go flat eventually. Within 2 years both of mine were flat and I had to practically fold it over for it to have any support. It’s poor quality.

I honestly would never give this Pillow anything other than a poor rating. Mike needs to go back to his drawing board and rethink his pillow contents and how to make the pillow last!

It’s sad. I really liked the pillow until it started going flat.

Anonymous
#1661587
@Chelsey

You make packaging everyday when you make the pillows. How hard can it be to replace the advertising packet.??

That's just ridiculous what you have said, especially working on a product in a manufacturing facility. Listen in my business if something needs to be changed at store level, you better believe it's on the next truck out before the product, that's called good faith business practice and from what i see and read there is none here. Just my opinion being in this industry for 30 plus years. I would never decieve my potential customer base let alone my brick n morter stores that drive my sales base.

Exactly why you see these reviews, deception.. Not the best business practice these days, and exactly why the internet can hurt a business hard in a day with reviews, be honest and reputable and i see neither here!!!

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Review
#1009956 Review #1009956 is a subjective opinion of poster.
Cons
  • Questionable advertizing practice
Reason of review
Accuracy in Advertising
Preferred solution
Let the company propose a solution