MyPillow
Reviews and Complaints
www.mypillow.com
Anonymous
Clifton, New Jersey
Mypillow - Pillow Review from Clifton, New Jersey
I found that calling their customer service line was very beneficial. The standard pillow is too hard and puffy. Ask for their softest pillow. They are color-coded. I believe that the softest is yellow. It is by far the most comfortable that I have ever slept on. The standard pillow is very good for placing under your knees if you are a back sleeper, Or between your legs, if you are a Side sleeper. I have found their customer service people to be very friendly and helpful. You put them in the wash, and they come out fresh,and as good as new. They suggest that you tumble the brand-new packaged pillow in a dryer for 15 minutes. Try the yellow pillow. I have an absolutely destroyed back, and my neck is not much better. These are great pillows.
Reason of review:
Good quality
Anonymous
Charleston, South Carolina
Mypillow Pillow Review
i took it back! very cheaply made, could not use it, purchase and wool or feather pillow.
Reason of review:
Bad quality
Anonymous
Flint, Michigan
Don't Buy It!!!!!
I bought the 2 for one pillows (King and Queen). Neither worked for me. To make a Long Story Short: Returned them, they sent another. That didn't work, and they wanted to send another--Told them: "NO!". Bottom Line: Paid $20.00 in Shipping fees to Return them, one month of going back and forth, and Still--No Pillow! None of that is stated in their "Guarantee, Money Back" Policy. This Pillow is no better than a pillow you can buy at Walmart--for half the price! By the time I paid the Shipping to send them back, I could have bought one at Walmart or even--TJMaxx!
Loss:
$20
Cons:
- Bait and switch
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
Waverly, Ohio
Mypillow Pillow Review
The pillow was not soft and iwould have to fluff it up every night n sometimes during the night. It was big and would hurt your neck. It said you coukd wash it but after washing it that just made it worse.
Reason of review:
Bad quality
Anonymous
Selma, California
Mypillow - Buy One Get One Free Deal Review from Selma, California
I recently purchased Mypillow. Unfortunately I am very disapointed in the product. Pillow feels very lumpy, and I have to adjust it constantly. I can actually run my hand over the pillow and feel all the individual pieces of whatever material they . stuffed it with. But like most people I just chalked. it up to experiance and kept the pillows. Also over WAY over priced.
Reason of review:
Not as described/ advertised
2 comments
Anonymous
Laguna Woods, California
Pillows shoddy and unusable. Terrible scam.
So little stuffing and shoddy to the feel. Very disappointed and don't believe "get one free". It is a lie and you are charged for two. Who pays for this tv scam? There can be no validity with this company. How can this company do this and get away from it? Hope tv ads cease and BBB will help stop this company from scamming people like this. Feels like a huge betrayal and such a disappointment. And of course an expensive one as you are left with nothing worth using. This should be considered a crime as tv ads are fradulent in every way.
Reason of review:
Not as described/ advertised
1 comment
Anonymous
Pretoria, Gauteng
Mypillow - Buy One Get One Free Deal Review from Pretoria, Gauteng
If 1 king pillow cost 54.00 how come 2 cost 109.00. The company said buy 1 and get the seconed one Free so 54.00 plus tax is all i should pay??????
Reason of review:
Pricing issue
1 comment
Anonymous
Anchorage, Alaska
My Pillow does not keep it's shape
Not a bad pillow, but the advertisement is not true. The pillow needs to be "re-fluffed" several times during the night. It does not hold it's shape.. Still wake up with neck pain and a headache. Not as easy to wash as described. stains are vert difficult to remove. The pillow is very expensive and definitely not worth the price. I still awake with back and neck pain. It's really no different than any other store bought pillow. Once purchased, they bombard one with constant emails. Too much trouble to return and too expensive. Easier to shop for another pillow. I would not recommend this pillow.
Loss:
$120
Cons:
- Goes to flat to quickly
Reason of review:
Not as described/ advertised
Preferred solution: Let the company propose a solution
1 comment
Anonymous
Chico, California
Nope.
I don't mean to be nasty, at all, but as most of the comments are about dissatisfaction with this pillow, I thought it might be a good idea to suggest that you never, ever buy anything offered on TV. For two reasons: 1. If it's good, it'll be available in stores where, if you don't like it, it is easy to return. 2. Usually, by the time you pay for shipping, and perhaps other 'related' charges, you almost always pay more. The only reason I can think of for buying anything on TV, is if the item is completely unavailable locally. And even so, it would be better to buy it online at a place like WalMart (or any place that carries the item), where even if purchased online, refunds are easy. My two cents...for what they're worth.
1 comment
Anonymous
Woodbridge, Virginia
Mypillow - Pillow Review from Woodbridge, Virginia
Bought two king size pillows from my pillow.com, they were total ***. They were not pillows at all they were just a couple of pillow cases with some torn-up foam sewn into them. When I called them to complain they asked me if I wanted to pay to have them returned I told them where to go.
Reason of review:
Bad quality
1 comment
Anonymous
Skokie, Illinois
2 for 1 Promo - Scam
So I went to the website to purchase the 2 for 1. They have all over "with promo code" but no promo code anywhere to be found. So I called. The guy said they are having trouble with the website. (Really - you can't add a line of text to the webpage?) So he said he could process the order. I said I would do it myself online and just wanted the promo code to enter in. He told me -get this - he couldn't give me the promo code! So I told him what a ridiculous scam they have (basically they want to charge $199.99 for BOTH pillows) - and they just lost a sale and hung up.
Cons:
- Poor customer satisfaction
Reason of review:
Poor customer service
4 comments
Anonymous
What a joke!
This guy brags that it took him 2 years to come up with "His" design. That's an embarrassment, to me. He must be making a killing, as this commercial runs 30 to 50 times a day on several channels, on my cable. It's been running for about 2 months , non stop. While I do like the fact that it's American made, this is way to much to pay for very common materials. I generally throw out my pillow once a year, regardless of how it looks, feels, anyway. I also use one of those zippered pillow cases as well. I have heard that dust mites make their way into them just like they do mattresses.
Reason of review:
Bad quality
Anonymous
FALSE ADVERTISING!!! IT'S NOT BUY ONE ,GET ONE FREE!!!
This company needs to reported to the BBB... AND I WILL !!!! 98.00 for 2 pillows??? when they are advertised for 49.99 for one???? DO THE MATH !!! YOU GUYS ARE RIPPING PEOPLE OFF AND THE PILLOWS ARE *** AND CHEAP. WHEN WASHED THEY DO NOT HOLD THEIR SHAPE AND THEY SMELL LIKE CHEMICALS. WAY OVER PRICED . THEY DONT TELL YOU HOW MUCH THEY ARE ON THEIR RIDICULOUS COMMERCIAL! A $12 PILLOW FROM WALMART IS MUCH BETTER.THIS COMPANY SHOULD BE REPORTED AND FINED AND SHUT DOWN . MY PILLOW IS: BAD PILLOW!!!!
Loss:
$50
Cons:
- Price
- Goes to flat to quickly
- Buy one get one free scam
Reason of review:
Bad quality
Preferred solution: Let the company propose a solution
7 comments
Anonymous
Riverhead, New York
Mypillow Pillow Review
My neck and back hurt after sleeping on a My Pillow. Overrated and way overpriced.
Reason of review:
Bad quality
Anonymous
Ocoee, Florida
Mypillow Pillow Review
My Pillow is BS, not compfortable at all and wake up during the night with headache. DO NOT BUY THIS PILLOW! Not worth it! False advertising!
Reason of review:
Bad quality
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My law firm has filed a class action lawsuit regarding the My Pillow "Buy One Get One Free" Promotion. We are currently investigating consumer's experiences with My Pillow.
If you are interested in participating, please contact me. We want to talk to consumers who have participated in either the Buy One Get One Free promotion, and the 50% Off Promotion.
rick@***l-law.com
503-490-****
Thank you.
Rick Klingbeil
I bought 2, they are great at first always have to put in dryer to fluff back up..I bought a Walmart pillow for 19.99 was so much better than the money I gave wasted on so many pillows..trust me a pillow affects how well you sleep & feel rested..or like you didn't ache when you wake up... Thanks for trying but this pillow is overpriced and doesn't keep its shape and becomes lumpy, uneven.