Anonymous
map-marker Panama City, Florida

The pillow doesn't hold up on the ends to keep your head comfortable justice

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The pillow doesn't hold up on the ends to keep your head comfortable when moving during the night. If you notice in the TV adds, the owner presses his hands to the side or the back, to make the pillow seem harder when he pats the middle. I believe he could solve the problem by having a two inch side all the way around the pillow before stuffing and sewing it closed. I do believe that would keep the pillow confortable. All night long. My problem is that I toss and turn a lot during the night and end up not having support as advertised.
View full review
Loss:
$100
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker Falmouth, Maine

Long time my pillow owners, horrible customer service issue

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Hello Folks, long story short. We are long time my pillow users, tried em, bought the med fill, culdnt return them, still purchased the firm inspite of not being able to return them, and have continued to purchase more. LATEST ISSUE: I have 6 natural siblings,, numerous foster siblings, ( all close still, thank the Lord). My mother has been purchasing the MY Pillows from Bed, Bath, Beyond, likes to do it in peson, has been scammed via phone and internet. So recently decided to gradually get ea member of ea extended family a My Pillow for next Christmas. She decided to go via phone to take advantage of the two for one as she will be purchasing a lot of My Pillows gradually over the next mos. About two weeks ago I noticed she was a bit off, asked what is up, she then got all teary eyed and said she had a horrible experience on the phone and was so sdissapointed she was gong to have tocome up with a different idea for all the kids, my siblings, and their faimilies for Christmas. i then drag it out of her, she was treated utterly horrible by a My PILLOW phone rep, had been trying to talk to a supervisor or the owner Mike,( she has left messages she told me) in the hope it was just a person having a tough day etc. but to her chagrin, and mine, no one has called back to listen to her experience, been at least three weeks. She is both dissapointed and sad, its hard to enjoy the My Pillows she and I both have, (she has lived with me the past 7 years), when you have been treated that way. She is debating on still buying more My Pillows, but it is hard to support a company that seems to be too busy to take care of existing customers. All she would like is someone, Mike , anyone to call her and let her know that is not the way you do business and that everY customer is important. She grew up in a family busness run by her mother after her dad died at a very young age and I have my own business so she knows both sides of the coin. I wouldnt take this time to rehash this if it wasnt important to us. I am about to orde4r a couple more My Pillows but would love someone to let my mother know she is appreciated. In our businesses, our rule of thumb is to treat everyone like your grandmother. In the case someone does respond to this my mother is Joanne Norbert, her #207-797-****, she is in Falmouth Me. Just figured I'd let y'all know our experience, its almost like paying your gym membership for 10 years then having a brand new member get the half price deal, dont forget whos buttering the bread. tyvm, Chris Norbert, 207-776-****
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Pros:
  • Quality of product
Cons:
  • Customer service
Reason of review:
nno return calls0

Preferred solution: speak with my mother

2 comments
Guest

I agree. You should NEVER put your number, or ANY personal information on posts where anyone can see it. Can be VERY DANGEROUS!

Guest

Please delete this for your sake and your morher's! This is public and people can see your phone numbers.

I'm sorry this happened to your mother. You're a sweet son to try to get this resolved.

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Anonymous
map-marker Canyon Lake, Texas

Mypillow - Commercial Review from Canyon Lake, Texas

Well, my husband and I were going to order the buy 1 get 1 tv special until We came across the customer who was pissed. And, that He was able to describe the poor quality of the pillow and considering that I am disabled with a spine disease and am always in pain that you have the gall, the audacity to go on television and online and push this garbage and rip people off who already bylive on a fixed income ( for myself, I rely on my social security ) and someone should report this/you to the BBB. I will be the one who reports you and your scam.....
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Reason of review:
Poor customer service
2 comments
Guest

and the BBB is going to do what exactly?

Guest

How can you complain if you haven't purchased the product?

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Anonymous
map-marker Los Angeles, California

Mypillow Standard Queen Pillow Review

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I LOVE MY PILLOW! I don't like to use any other pillow!
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Reason of review:
Good quality
Anonymous
map-marker Mansfield, Ohio

Short Review on August&nbs-04:00;09,&nbs-04:00;2016

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Had nothing but good experience with my pillow. Customer service 4 star.
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Reason of review:
Good customer service
Pascale Xwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paola, Kansas

My Pillow

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Unfortunately, I do not have any complaints about My Pillow. I bought mine at a Holiday Boutique after seeing the pillow advertise on TV. I have neck and shoulder issues and wake every morning with a kinked or stiff neck and some days I feel as though this is what causes my migraines. Since I have been sleeping with My Pillow, the 'kink' is not there in the mornings. I still have migraines on occasion. So all is improved and no complaints. I did no research prior to my purchase, just tried the pillow at the kiosk. I can not complain that I gave $59.95.
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Pros:
  • Comfort
Reason of review:
Good quality
2 comments
Guest

I'd like to kick that s.o.b. right in his *** mouth with his *** mustache and bobbing adam's apple with his dyed hair!

When I have the tv on I have to walk around with the remote in my pocket so I can mute the s.o.b. *** Bought his *** pillow when first commercials appeared and couldn't return the lumpy p.o.s. because they wouldn't take it back for reasons they say had no info on my and/or I didn't return it soon enough and some other reasons not true so could not return. Tried it for less than a week and was disgusted by its lumpy disgusting and material!!!

Tossed it where it belongs in the garbage. That ugly s.o.b. is so repulsive I can't stand his voice and then have to see all the above with his bouncing and pumping the pillow and side to side squeezing the pillow is revolting and ***!

If he said "my pillow my pillow one moe time I might have thrown the tv in the garbage with his *** garbage pillow and the people who say they luv luv it are in the same repulsive freaky faces and voices as he has. Must be family related!

Guest

The review of the pillow by what must be someone who works for the *** guy and here is my comment about his lying comment. Maybe you've been sleeping under a bridge without a pillow if you really believe anyone who bought this p.o.s.

believes you! No one is that ***!

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Anonymous
map-marker Cashiers, North Carolina

Foam Fill turns to dust

Purchased 2 patent fill pillows. Cheap imported foam which turned to dust. 9Now I realize why mike holds his hand under the pillow during commercial. Mike demonstrates has his patented fill is the best pillow you have ever tried. The warranty is not worth the paper it is written on. The foam has small chips that turn to dust. I have tried several pillows from several manufacturers. How ever this has to be the biggest scam at a hefty price. He spends thousands on advertising which cost the consumer the cheapest made pillow I have ever seen. Save your money and look for the solid foam latex style pillow.
View full review
Loss:
$110
Reason of review:
Bad quality
Anonymous
map-marker Las Vegas, Nevada

None Worse!

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Purchased their buy-one-get-one-free deal from TV ad. This product is so bad that a gallon of ZZZQuil couldn't help. Lumpy, too small (I used their online calculator to figure out what to order), overpriced, incredibly bad customer service (begins with a recorded greeting that claims their customer service is the best), and they make a huge profit on the shipping cost alone. FORGET ABOUT IT! Get a pillow at any reputable retailer that offers full refunds and you'll be way ahead of the game. Advice for Mike Lindell - Go sell used cars . . .
View full review
Loss:
$100
Cons:
  • Customer service and shipping charges
  • Lumpy
  • Buy one get one free scam
Reason of review:
Not as described/ advertised
Anonymous
map-marker Middletown, New York

Bad Pillow

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I'm so disgusted with Mike Lidells false claims and his representatives. Instead of offering to replace the defective pillow I bought they send me how to launder my pillow instrusctions via email. Even after I explained to them that washing and drying made things worse. Never heard from them again. It's as if they just ignore you and blow you off. It is a lumpy pillow and definetly does not help the neck at all. With all the complaints you'd think they would remove the commercial because it does not do as Mike says it does. Million dollar corporation and they cannot replace one lousy pillow. Word by mouth gets around and that alone will help others not to purchase an expensive product that has false claims.
View full review
Loss:
$70
Cons:
  • Customer service
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I'm glad I read your review first because they almost had me. How disappointing to not have a product be what you expected. Shame on you Mike.

Anonymous
map-marker Tampa, Florida

Suprisingly beneficial to my sleep

I have not believed that a simple pillow could make any noticeable difference in my sleep, especially because I use amazing goose down pillows. My husband ordered it. I thought "ridiculous and frivolous." He said he dreams all the time now. One day I tried to take a nap and could not fall sleep, so I stole his "My Pillow" for a nap, and I fell right to sleep. Now I steal it all the time except at night. For some reason, when I tried to take a nap yesterday, I could not fall alseep and then felt miserable all day. Looking back, I realized it's because we both took a nap together, and HE had the "My Pillow!" Now I'm going to have to get one for myself. So don't believe it's not a good pillow just because someone has a gripe. Some people just gripe because they gotta gripe.
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Reason of review:
Good quality
Anonymous

Advertising

sick and *** tired of the stoopid commercials. for heavens sake they are on ALL THE TIME!!! he looks really goofy with that "cheese" eating grin, and the way he bounces the pillow around makes it look like he jacking off on it. I can't change the channel or mute fast enough to keep from hearing that silly jingle. memorable, yes, but for all the wrong reasons. give it a rest. how many pillows do you have to sell to pay for that ridiculous amount of advertising? I haven't bought or used a my pillow but I did test drive one at bed bath and beyond. lumpy and felt cheap
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1 comment
Guest

What about that cheesy cross that hangs from his neck that looks like a last minute afterthought! Oh yeah, he's real legit now! Lol!

Anonymous
map-marker Avoca, New York

False advertisement on TV

Called to order pillow(S) as per commercial on TV. Said I wanted to buy pillow @***.99 & get one free, plus shipping & handling. TV promo code tv782. Was told that it was an old commercial & couldn't get one for that price anymore. They get it was to get a trial pillow & if I wanted it it would cost 69 to 100 dollars! That's B.S. & false advertising in my mind. I don't remember anything said about any trial period at all in this commercial. And also have to wait on hold for 25 minutes to talk to a Representative to tell me that original offer wasn't valid anymore & they didn't know why it was still running,Not my problem,& I still think it is false advertising!
View full review
Cons:
  • False commercial price
Reason of review:
Pricing issue

Preferred solution: Price reduction

1 comment
Guest

I checked Facebook and they have a FB page. Go there and complain publicly and maybe that will get their attention.

Anonymous
map-marker Hearne, Texas

Mypillow Pillow Review

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The best desciption I can give is underfilled and lumpy. Not fluffy at all. The minute my head hit the pillow it was basically touching the mattress. I could fill lumps from the foam pieces and had no support for my head. I will stick to my nice fluffy pillow from my local dept. Store that I paid around $10 for that I wash regulary and keeps its shape and fluffiness!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Gulf Shores, Alabama

American Suckers

I cannot believe all the suckers that give this scam racket their money for garbage. A $10 pillow from Walmart is more comfortable. A sucker is born everyday in our country. A lesson to be learned, never buy anything advertised on tv especially when it says "not available in stores. They are making many millions on the stupidity of the American public and our wonderful FTC does nothing about it. My advice is to file any complaints with them, and at least, it will give the lazy bureaucrats something to do while they are resting. This site says I have to put in at least 100 words. I don't think it takes 100 words to describe the scam with mypillow.com.
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Reason of review:
Bad quality
Anonymous
map-marker Chaska, Minnesota

My pillow

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Saw megyn kelly on Fox News touting it. Immediately thought twice but bought it ant way. It's jumk. Must be made by a democrat. Wants money for nothing. Hard work and good products and service make you successful not pulling the wool over our eyes. The truth always rises to the top. My advice is simply this Do not waste your good hard earned money on a bad product, do your do diligence and learn from others. Just trying to help those who come behind me. Like that is American made but please make it up to our American standards. Seems like it's ade in a third world country or worst China. Amen
View full review
Loss:
$50
Reason of review:
Not as described/ advertised

Preferred solution: Make a product we can all be proud of

1 comment
Guest

Made by a democrat?! How incredibly absurd you are to bring politics into a customer review of a pillow.

This must happen when all you do is watch Fox News all day. It's that partisan, black and white, good vs evil, type of thinking that has weakened this country.

I think you are using your pillow wrong. Someone needs to put that pillow over your face and smother you.

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