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MyPillow is solid, Pissed Consumer is a Joke

All these people complaining on this site that was built on the tiny percent of customers who had a bad experience. Which allows pissed consumer to basically blackmail companies to pay them for their service to have these negative comments removed. I had to fight this for my business and its a complete racket they are running here. On to MyPillow. Bought some pillows and a topper and all seem to be fine by me. I sleep fine but I could sleep on anything, just like how they are washable. I could never wash my down pillows and that kind of always bugged me.
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1 comment
Anonymous
#1083326

I wash my down pillows all the time. They are wonderful!

Down is completely washable. Just put some tennis balls in the dryer with it to fluff it up!

ID
#748046 Review #748046 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good quality

My Pillow "Sucks".....

I am a 60 Yr. old Disabled Retired 21 Yrs. Combat Veteran ....When receiving My Pillow I followed the instructions & ran the in the Dryer for15 Minutes as instructed, the First couple of nights it was Great !.... & after sleeping on my Pillow for the 3rd. Night. I went to Bed, after not being able to fall asleep for an Hour & 1/2 Half, wrasling my New Pillow....I Decided to get up, call & then write this Review....I found that after sleeping for 2 Nights & Attempting the 3rd. My New Pillow Was No Different than the Feather Pillows that I was Raised up Sleeping on.....The Only 2 / Two Good, or Positive things that I can say about, Mikes Pillow is that it's Washable & Dryable & Made in The "USA".............R.Rogers....Alabama, USA
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ID
#747830 Review #747830 is a subjective opinion of poster.
Location
Bridgeport, Alabama
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow - Pillow Review from New York, New York

Purchased My Pillow. What a disappointment!! This was to be a king size premium but flattens out like a sheet. I am a side sleeper and the pillow just doesn't work. Just a waste of money!!!
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1 comment
Anonymous
#1079770

I am so glad that I read the reviews and found out that the pillow s***s before I purchased it. I am also appalled at the 50 word minimum if you want to make a comment and the 80 word minimum for a complaint.

I don't have any money to throw away.

Especially at CHRISTmas time! MERRY CHRISTMAS!!!

ID
#747598 Review #747598 is a subjective opinion of poster.
Location
New York, New York
Product
Mypillow Pillow
Reason of review
Bad quality

Best way to attack a company like this

1.0
Details
As you read through this it becomes apparent this company has a horrible rating. If you watch their ads on TV they don't even bother to explain why the pillow does all the things they claim. They just claim it. It's a burn out. Lots of advertising before somebody finally shuts them down. It could be years before this happens, when they sell one to a congressman's grandmother and she lights up his phone demanding he do something about this garbage she bought. And a week after that starts the guy is off to Bermuda with all the cash! Radio and TV will gladly advertise for you if you're willing to spend the money. Radio personalities will swear by it. TV stations will run your ads endlessly as long as your checks keep clearing. You could do this with a pillow filled with rat ***! And 15 of your favorite radio personalities would be constantly hawking the new fantastic rat *** pillow! They are that desperate for advertising bucks. In my area I've seen this several times with the worst car dealer imaginable, an eventual convicted criminal auctioneer, a car repair place that eventually was shut down by authorities. The complaints against all 3 were constant and went on for years before they ticked off the right people! But before they did? You'd think all three were the most reputable people walking the earth from their ads, and tie in events with the media. The auctioneer who was selling peoples stuff and never paying them? They had him on news stories about being their go to expert! Highly reputable..the works. He had a banner in his ads that had an American eagle with the words honesty, and integrity in it. So what can you do? Simple..use the ten factor rule. For every 10 people you PERSONALLY tell, they tend to tell 10 people themselves! and it snowballs from there. Tell your friends and acquaintances PERSONALLY about how awful this product is, and trust me word will spread like wildfire!
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5 comments
Anonymous
#1076558

Thank you,

I was just about to order the my pillow buy one get 3 free. I read the comments from several of the past costumers and decided I would not buy this pillow.

Thanks for the heads up and saving me a lot of money.

Anonymous
#1077767
@PissedConsumer1076558

So was I. FYI!

Don't buy one by the name of "sleep innovations" either. Was on sale for $100 in a department store that I also had a 20 percent off coupon too. Not comfortable, heavy, does not stay cool. Only way to get any coolness is to not use a pillow case .

. . ewwwww . .

.

and if you take the case off, it is only cool for a very short time and heats up just like a regular pillow. Ads and politicians are alike, they lie and cost you money.

Anonymous
#1076551

you COMPLAIN BUT NOT ABOUT THR PILLOW sounds like you do this a lot

Anonymous
#1076404

Did you buy a pillow, or are you complaining about the commercial?

Rayann
#1076652
@PissedConsumer1076404

Ohh I've seen the pillow! It's comparable to what big box stores sell from 1.98-2.98

What's got you two in such a snit is I'm suggesting people do what really works..telling people they know personally about it.

The only people who are going to find out themselves are people that look up reviews on the net.

That's what scares the beejeezus out of you, isn't it! that word would spread like wildfire in retirement communities before you've had a chance to fleece every bodies grandparents, huh?

You're not targetting people who spend much time on the net, you're after old people as your victims.

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ID
#747344 Review #747344 is a subjective opinion of poster.
Location
Liverpool, New York
Product
Mypillow Pillow
Cons
  • Policy
  • Warranty shipping policy
  • Customer service
Reason of review
Bad quality
Loss
$99
Preferred solution
Stop selling for $99 what a big box store charges $2-$3 for!

Mypillow Pillow Review

1.0
Details
Feels like my head is being supported by a bag of lumpy laundry.
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ID
#747265 Review #747265 is a subjective opinion of poster.
Location
Libertyville, Illinois
Product
Mypillow Pillow
Reason of review
Poor customer service

Mypillow Pillow Review

1.0
Details
Ordered king size pillows june or july they got their money and I got no product
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ID
#747256 Review #747256 is a subjective opinion of poster.
Location
Memphis, Tennessee
Product
Mypillow Pillow
Reason of review
Poor customer service

Worst Pillow Ever Purchased

This is the worst pillow that I have ever purchased. It is Lumpy and not comfortable at all. When I try to use it I always have a headache after about an hour. Only have had it a few days. Probably will try and send it back. I think the people that gave good reviews got paid to give the review. I would never recommend this pillow to anyone. Also very overpriced for the quality of this pillow. Very disappointed in this item, and will never purchase anything from this company again!
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2 comments
Anonymous
#1075574

I agree completely. Most uncomfortable pillow I ever used.

Feels like a sack full of foam bits (which is what it is). I returned it after a week. Too expensive also.

No wonder they're giving you one free now. Unhappy lady.

Anonymous
#1134050
@PissedConsumer1075574

I bought 2 made from the same material by a big name matress company and paid $12 bucks for the pair, could not believe that "Mr Pillow" would be exactly what i already had which i liked, but cost $80 more, they were shipped back for a refund the next day. If you have a Burlinton store where you live, you get 2 king size for $12 bucks, Walmart also sells one similar to the "My Pillow" for $7.00

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ID
#747202 Review #747202 is a subjective opinion of poster.
Location
Columbus, Mississippi
Product
Mypillow Pillow
Reason of review
Bad quality

Absent Customer Service

1.0
Details
The worst part about this experience is the customer service or lack of. It is impossible to reach anyone to get an RMA for returns. I have left several messages for over a week now and still no response. Unlike other posts, I felt that the pillow had too much filling and was very uncomfortable. I ordered the premium pillows (green) in a standard/queen size and had a terrible time trying to flatten it out enough to get comfortable. I was willing to reorder a different type of fill, but after this experience forget it. Not worth the money or the time to send it back. It also says on the paperwork that it could take up to 30 days to get a refund. W
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1 comment
Anonymous
#1077250

Has anyone bothered cutting it open to see what's actually inside,easy to make pillow cut up foam u can buy at any fabric store...

ID
#747198 Review #747198 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Mypillow Pillow
Cons
  • Absent customer service
Reason of review
Order processing issue
Loss
$100
Preferred solution
Full refund

Poor Customer Service

1.0
Details
The persons answering the phone were very rude. We do not have easy access to a computer. After 3 phone calls, no one has called back yet. On 4th call a nice lady wrote up a report and gave to supervisor, and 2 days later still no calls. I was trying to register over the phone, but had to go 70 miles to get to a computer. I do have the lady's name who wrote a report to her supervisor. I would love to have Michael give me a call.
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1 comment
Anonymous
#1075943

I ordered today, person on the other end of the phone wanted to sell me everything but the kitchen sink. Talked over me so much she got the order wrong.

I called customer service to cancel only to find out this could take days. My suggestion is just don't call. If you need new pillows just go to your local department store and purchase what you want.

If you don't like them, return them! Much less hassle than waiting on the phone forever to have your call answered.

ID
#747044 Review #747044 is a subjective opinion of poster.
Location
Fairbanks, Alaska
Product
Mypillow Pillow
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

I was going to buy -- but not after reading all the negative comments!

1.0
Details
For years, I've watched the infomercials, walked by the booth at the state-fair and listened to my favorite DJ promote "My Pillow". And yet, I've never purchased one. That was going to change today. Today was the day I was going to splurge and get myself (and my daughter) a "My Pillow." Luckily, when searching for their website, I came across this website. While I understand not everyone will be happy with every product or with every customer service experience -- when I look at the statistics on this site, they are mind-boggling! And if that's not a message, I don't know what is. For every person that takes the time to write a complaint, I bet there are 10 out there that didn't make the effort. I thank all of you for taking the time to search out this site and write about your experience. Please know that your feedback is influencing others NOT to buy this product.
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6 comments
Anonymous
#1545658

I love the pillow, best sleep i get using it. Very comfortable.

Maybe it is just not for everyone. I love it!!!

Anonymous
#1076579

So you wrote a negative review when you have not tried it yourself? Congratulations.

You just destroyed the credibility of this review site. Don't give a poor rating just because you read what other people have said.

Anonymous
#1076507

Thank you to everyone who takes time to write a review.

I was thinking to finally give this pillow a try with the two for one offer.

I will be saving myself a big headache by not ordering. What a sham.

Why isn't this guy and his pillows being reported to the Better Business Bureau.

Anonymous
#1076075

Lol same here smh!!!

Anonymous
#1075576

I agree with all the negative reviews. Lucky I didn't have any problems returning it.

Just wish someone would recommend a pillow that is really comfortable.

I still haven't found one. Unhappy lady, again.

Anonymous
#1075512

Thanks for your comment, I am not going to buy one either. I was going too, but after reading the reviews, I changed my mind.

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ID
#746976 Review #746976 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Product
Mypillow Website

Please cancel my order placed today. I had a question for customer service. I was put on hold for 10 minutes then cut off. I tried again and asked the girl "please do not put me on hold. " she said,"

I wish to cancel the pillow I ordered today. after my order I phoned back and wanted to speak with customer service. I was put on hold for 10 minutes then cut off. I phoned again and told the girl what had happened and "PLease do not put me on hold." she said,"I'm sorry, I'll transfer you right now" Again I was put on hold for 10 minutes and cut off again. I will not deal with this kind of actions when the moment I phoned I got the owner promising the best service ever. My confirmation # is 217* *** order date 12/07/2015 name Gertrude Persons 5719 TOWER Ave. Superior, Wi. 54880 Phone 715-817-****
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3 comments
Anonymous
#1078823

This is ALMOST as funny as her Yelp reviews for 'Wide World Of Wings' and 'The Manning Motel'....too funny!

Anonymous
#1077097

Oh Mam, if you can edit your review please do! Remove your personal information. It's surely not safe for you.

Anonymous
#1076936

They will NOT answer you here nor will they call you back. goto BBB file a.complaint, they respond there and message them on facebook.

I have the girl chatting with me now telling me I have to ship it back they evaluate it for 10 days n then send a replacement.

meanwhile no pillow for weeks. 90 bucks wasted.

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ID
#746688 Review #746688 is a subjective opinion of poster.
Location
Scranton, Iowa
Product
Mypillow Pillow
Reason of review
Order processing issue

MY PILLOW

SEVERAL YEARS AGO @ A HOME SHOW I FIRST SAW MY PILLOW AND ALL THEIR CLAIMS ! I INVESTED ( CAN'T REMEMBER THE PRICE, BUT NOT THAT CHEAP!) OK? SO I PURCHASED IT AND THEY SAID IF I WASN"T SATISFIED I COULD RETURN IT FOR MY MONEY BACK! WHEN I RESPONDED TO THEM I WANTED MY MONEY BACK, THEY JUST COULD'NT BELIEVE IT AND TRIED EVERY THING TO DISUIDE ME! I FINALLY GAVE UP AND TOOK THE LOST! THE REPRESENITVE AT THE HOME SHOW WAS VERY INCONSIDERETE AND DISCONCERTING! I NEVER GOT MY MONEY BACK ? IT JUST GOES TO SHOW YOU THAT IRRESPOSIBILIY CAN MAKE MILLIONS & DOESN'T REALLY GIVE-***-ABOUT YOU-ME OR THE MAN ON THE WALL !!!!!
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3 comments
Anonymous
#1078356

You can get a refund easily by contacting your credit card company. You may have to put your claim in writing, but most will put the charge on hold until the dispute is resolved.

Anonymous
#1074947

Actually, it just shows that, in your own words, "I GAVE UP".

If you aren't willing to fight the fight, don't get in the ring.

Anonymous
#1075459
@PissedConsumer1074947

So...you must have stock in this pillow conspiracy. Look at all of the reviews.

I was considering ordering one...fat chance now! I went through multiple reviews and sites. Majority rules on comfort, quality and customer service...they apparently all blow.

Keep on sending reviews people. That is how consumers buy!

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ID
#746461 Review #746461 is a subjective opinion of poster.
Location
Harrisburg, North Carolina
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Pillow Review

Thank you for caring enough about others to share your bad experiences. You are awesome! I won't be buying mypillow thanks to you.
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ID
#746439 Review #746439 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Product
Mypillow Pillow

Commercial is ripping consumers off

My husband has been using the MyPillow for a few years, and we have found it to be a wonderful product, in reducing his headaches/ He is in need of a new one and I noticed on the t.v. a commercial claiming buy one pillow get one free using a promo code. Well the pillow advertised cost 99.00$?? We only paid 49.99 at Bed Bath and Beyond last year, and the cost is still 49.99. I also used a store coupon which brought the price down to 39.99$. Can you explain to me how they can charge $100.00 on t.v and then claim you get one pillow free when in essence you are paying for the free pillow. I tried calling your customer service who had an attitude when I brought this to her attention. Essentially you are ripping customers off....
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1 comment
Anonymous
#1225978

The pillow you buy online has a 10 year warranty and a 60 day money back guarantee.

ID
#746406 Review #746406 is a subjective opinion of poster.
Location
Pittsfield, Massachusetts
Product
Mypillow Pillow
Pros
  • Slept well for the first time in a long time
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Love my pillow

Wasn't sure the first week or so, then I discovered they are one of Rush Limbaugh's sponsors, and I have loved it ever since. The person slamming Rush Limbaugh obviously does not listen to his program. I sleep much better on my pillow knowing Rush promotes the product. I mean, man I put my dittohead down on that pillow and I dream about Rush's monologues about Bill Clinton, the field general in the war on women and I wake up refreshed.
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ID
#746365 Review #746365 is a subjective opinion of poster.
Location
Bartlesville, Oklahoma
Product
Mypillow Pillow