MyPillow Reviews

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Horrible king size pillow - no way to let them know on their website!

bought a king size pillow - came in tube with all the air sucked out. First night - stiff neck - all the stuffing material moved to the ends of the pillow - leaving nothing to support head and neck. Even tried adding lots of feathers to the pillow and stitching the pillow down the middle to hold the stuffing in place. The stuffing still moved.I went to their website. No way to complain, rate or return the *** thing. What dishonest people they are..!!!!Saw a "My Pillow" salesman doing his thing at this last falls Mother Earth News Fair. So wanted to go up and address his crowd and tell them the truth about the pillow. WhaT A RIP OFF.
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1 comment
#1115946

you have to put them in the dryer for 15 minutes after you take them out of their sleeves. this activates the interlocking fill and the pillows plump up nicely.

never slept all night before i tried My Pillow!!! love it

ID
#792859 Review #792859 is a subjective opinion of poster.
Location
Hayesville, North Carolina
Product
Mypillow Pillow
Reason of review
Damaged or defective
New Reviewer

Worst pillow ever

This has to be the worst pillow ever. It has given my family stiff necks, and it is very uncomfortable. This pillow is advertised as the number one pillow. Number one pillow my foot. A rock would be better to sleep on. A old 30,000 year old rock. Also, what is with the lumps? Did the company not bother to test their own pillows? This pillow get two for the price of one special is a joke. We paid for fast shipping, they charged us for fast shipping, and gave us standard shipping.
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ID
#792303 Review #792303 is a subjective opinion of poster.
Location
Dayton, Ohio
Product
Mypillow Pillow
Cons
  • Neck pain
  • Scam
Reason of review
Bad quality
Loss
$99
Preferred solution
Full refund

Mypillow Pillow Review

Worst pillow ever. My husband and I bought two pillows and both woke up with stiff necks and headaches. I sent them back for a refund. When I took them into the UPS Store for return I asked if they return many of them and she said a lit gave been returned with the same complaints. Save your money.
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ID
#792216 Review #792216 is a subjective opinion of poster.
Location
Waterford Township, Michigan
Product
Mypillow Pillow
Reason of review
Bad quality

Terrible Product and Worse Customer Service; DO NOT BUY FROM THESE *** MEN.

I ordered the buy one get one deal from MY Pillow for $99.00. The pillows I received were very uncomfortable and when I called customer service to return them, I was convinced to try a softer pillow. After a month of not hearing anything, I called MY Pillow and was told they could not find my order. please save yourself the trouble and buy a different pillow. this is an overhyped product and I can the hype is not worth the trouble you will have. Plus if you are put on hold you will have to listen to the same Bob Seger song again and again....
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ID
#792093 Review #792093 is a subjective opinion of poster.
Location
Steamboat Springs, Colorado
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Pillow Review

For everybody who is calling it a scam in a way it totally is... but there is a way for you to get one pillow at $50.00 just simply keep scrolling down the main menu
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ID
#792061 Review #792061 is a subjective opinion of poster.
Location
Boston, Massachusetts
Product
Mypillow Pillow

Mypillow Pillow Review

I ordered the pillow and was disappointed to find out what a scam this is. This pillow is not worth $50 let alone $100. But they scam you into buying two pillows by telling you you're getting one free and wanting you to believe that one pillow alone is worth $100. This is a very bogus claim because it's not worth to 10 cents; it's a piece of ***. Sent from my iPhone
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ID
#791847 Review #791847 is a subjective opinion of poster.
Location
Ocean Township, New Jersey
Product
Mypillow Pillow
Reason of review
Bad quality

Scam.

This company is an obvious scam. Their website tells you nothing about the filling or construction of their inferior product. Stick with DOWN..comes in varying degrees of firmness. Always your best bet. All their advertising is meant to *** you to pick up the phone..Shop elsewhere for your pillow needs..Whoever heard of buying a pillow sight unseen? a a a a a a a a a a a a aa a a a a a a a a a a a a a the ethe ethe the the the the the e e e e e e the
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ID
#791840 Review #791840 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Not as described/ advertised

Mypillow Pillow Review

Worst pillow I've ever owned! Lumpy...did all recommended still lumpy! Woke up so many times because of neck pain or pain in head. Try sending back you lose money! Don't buy! Garbage is worth it. That's where mine went!!!!!
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ID
#791725 Review #791725 is a subjective opinion of poster.
Location
Jackson, New Jersey
Product
Mypillow Pillow
Reason of review
Bad quality

Would not recommend this product.

From Tim in California. These reviews tell alot as i was considering buying a mypillow. Most of the reviews i have read here are negative, and ive read alot of reviews on this product, and i will not be purchasing a mypillow. I called the customer support to see what their reviews would be on the product and they were just rude, very bad customer service, she just wanted to process my order so she could make a sale. So i told her i was just getting reviews and she was very rude cause i just wanted to get a review of the product, so i told her im going to pass and that she did terrible customer service. Im sure i can get a pillow that is just as good if not better from bed bath and beyond. I would not recommend buying this pillow its not all what its hyped up to be just with the customer service. I also tried to do a review on the my pillow site and couldnt find where i could leave one, but read alot of positive reviews, of course they are going to post all of the good reviews on their webpage, but thats why i came to post this review here.
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2 comments
#1115269

I was going to buy one of these pillows because I have a bad neck and a lot of pain. After reading these reviews and Consumer Report I am not. Thank you everyone for your experience with the pillow and company.

#1119377
@PissedConsumer1115269

Too bad you did not share with us what Consumer Reports said on My Pillow ... they are an objective and credible source. Would have been helpful info.

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ID
#790061 Review #790061 is a subjective opinion of poster.
Location
Visalia, California
Product
Mypillow Pillow
Cons
  • Bad product
  • Customer service
Reason of review
Poor customer service

Mypillow Pillow Review

No one can anwers my questions. What chemicals are in the pillow and side effects.
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ID
#789922 Review #789922 is a subjective opinion of poster.
Location
Carpentersville, Illinois
Product
Mypillow Pillow
Reason of review
Poor customer service

Mypillow Advertisement Review

My complaint about my pillow is that they refused to honor their sales promotion in that I bought a my pillow and was refused my free pillow in spite of the tv advertisement to buy one and get one free It's a ripoff Classic bait and switch
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ID
#789665 Review #789665 is a subjective opinion of poster.
Location
Lawrence Township, New Jersey
Service
Mypillow Advertisement
Reason of review
Not as described/ advertised
New Reviewer

DISAPPOINTED!!!

Purchased 4 My Pillows. Of the 4, only 1 seemed to have fullness to it. The other 3 went flat, went you squeezed the pillow, the feeling of round polyester balls" were all throughout, and polyester balls were at one end of the pillow while the other end of the pillow had nothing on that side because the polyester fill only contained half of the pillow - there was no firmness. they just felt like cheap pillows that would not hold up, and definitely would not provide the ideal sleep- head aligned...etc.. I do not recommend buying this product. There are many other pillows to buy from other reputable companies/department stores. And, I bet we could all find 2 pillows for less than 100.00- or in my case 4 pillows for 200.00 The poor poor quality leads me to believe this a scam. There are obviously NO quality controls in place. When I called MyPillow to request my money back- the girl didn't even try to keep me as a customer- she simply processed the refund. Likely because their customer service reps are accustomed to processing so many requests for return. What a JOKE!!!
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ID
#789521 Review #789521 is a subjective opinion of poster.
Location
Ruskin, Florida
Product
Mypillow Pillow
Pros
  • Pillow when first received
Cons
  • Pillows at all
  • How the pillows lost ther fullness
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund

Mypillow Pillow Review

At almost 100.00 this is not a buy one get one free. Disappointed.
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ID
#789451 Review #789451 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky
Product
Mypillow Pillow
Reason of review
Not as described/ advertised

Review in Furniture and Decor category from Syracuse, New York

Very rude when spoke to customer service was discussing the buy one get one free the customer service representative even hung up on us when we asked for manager
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1 comment
#1117822

They advertised buy one get one free, not the case when you go to order it

price of one was 54.00 price to get two is 99.00 false advertising, would

not buy any thing from a company that isw trying to rip you off from the start

glad I read the reviews before ordering.

ID
#788646 Review #788646 is a subjective opinion of poster.
Location
Syracuse, New York
Reason of review
Poor customer service

Standard / queen size

The MyPillow size is misleading... standard/queen... really it is just a standard size... the store I ordered them from didnt have one in stock to actually be able to see....when I called to complain about them being so small the person at the company informed me I could return them to the Bed Bath and Beyond where I had ordered them from... and reorder the king size... Too much of a hassle for me since I am an hours drive away from the city... also I would not be able to veiw the size of their "king" either... any how ... I would not buy them again..
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ID
#788633 Review #788633 is a subjective opinion of poster.
Location
Fairview, Oklahoma
Product
Mypillow Pillow
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution