MyPillow Reviews

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Resolved: Comfortable, but TOO HOT

Update by user Mar 30, 2016

Finally received return of all my money, from "My Pillow.

Update by user Mar 22, 2016

I am now under the impression that "My Pillow" is just one of those "fly-by-night" outfits. I bet that the company just fills-up a large truck with these pillows, locates them in a large parking area, with a Sales Person, with a cell phone, takes so many orders, then moves to another area, to sell more.

I believe this as when I received my pillows, there was no return address!! As far as I am concerned this outfit should be investigated by the F.B.I or I.R.S. as they are "Bilking" a lot of people. Fox News Channel should also be responsible as they support their advertisement of this "pillow SCAM"!!

I still haven't received my refund as "they" promised on their advertisement. Most likely I'll never receive my refund.

Update by user Mar 17, 2016

Well, I mailed my two "My Pillows" back to the company. Per their policy on returned items (pillows) they are suppose to return your money.

However, I've yet not received my refund. The person I spoke to at "My Pillow" said the receive over 1,000 returns just about everyday, from buyers that didn't like their pillows.

Update by user Mar 04, 2016

It was a real chore to find out the address of '"my pillow", Inc. It took three phone calls & two e-mails to obtain information regarding their address.

It was not printed any where on the packing slip or receipt. It"s very hard to return items to this company. They are receiving their lousy pillows back, and keeping packing and shipping charges, which I had to pay extra to ship the pillows back.

I am out $21.00!! PLEASE DO NOT DO BUSINESS WITH THIS COMPANY "MY PILLOW" INC.

Original review posted by user Mar 03, 2016
Bought two of these pillows, with one being free. While I am certain these pillows are fine for some individuals, I found them to retain too much heat from for my liking. Also the price is a bit too steep for a pillow. Could have bought this type of pillow from Walmart, or another store for much less money. I am certain the ad on TV is true, being made in U.S.A. I gave one to my Brother who also didn't care for the "heat" build-up & feel of the pillow.
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Resolved
ID
#801932 Review #801932 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Not comfortable at all
Reason of review
Uncomfortable & Too Hot To Sleep On
Loss
$107
Preferred solution
Full refund

Mypillow - Pillow Review from Mount Sterling, Kentucky

Purchased 2 pillows online. Very disappointing product. You could feel the individual pieces of foam through the cover which gave a lumpy surface that could be felt when I lay on it. While it wasn't an awful pillow, neither my husband nor I felt it was worth the excessive price we paid. Pillows purchased prior to My Pillow from Walmart and JC Penney were of much better quality and more comfortable. TV ripoff.
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1 comment
#1140816

Bought on line only got one. Where is the second one paid 59.88 .

they say get second free ????? Need replace one please very bad one was shipped

ID
#801811 Review #801811 is a subjective opinion of poster.
Location
Mount Sterling, Kentucky
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Pillow Review

Not worth. Buying. Uncomfortable and not what is advertised. Complete Ripoff.
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ID
#801266 Review #801266 is a subjective opinion of poster.
Location
West Point, New York
Product
Mypillow Pillow
Reason of review
Bad quality
New Reviewer
MyPillow - Pillow Issues/Customer Service
Upon purchasing the 2 for 1 product, king size, I noticed an obvious difference in the amount of filling in both pillows. I opted to take the one with lesser filling. ( This decision was reached by my wife....no further comment needed.) Now it is several months...
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8 comments
#1531895

The My Pillow company states they have a 90 day refund policy and 10 year warranty. Why would they not just replace this man's pillow that is obviously defective! Now I'm not going to purchase.

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Resolved Featured
ID
#800840 Review #800840 is a subjective opinion of poster.
Location
Kill Devil Hills, North Carolina
Product
Mypillow Pillow
Cons
  • Failure to acknowledge under-fill
Reason of review
One pillow under-filled.
Loss
$10
Preferred solution
No charge for shipping on replacement.

Mypillow Advertisement Review

Total waste of money! My pillow failed in every claim in the advertisement, it does not keep it's shape, does not stay cool and simply is not comfortable. I moved it to the guest bedroom. I have since given it out to family members interested in purchasing their own to try. I told each one if you love it you can keep it, if not return it for someone else to try, it continues to be returned.
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ID
#800767 Review #800767 is a subjective opinion of poster.
Location
East Aurora, New York
Service
Mypillow Advertisement
Reason of review
Bad quality

Mypillow - Pillow Review from Portland, Michigan

We recently received two pillows and we love them. We have slept soo much better. I would recommend them. You people with such negative reviews need to get a life and appreciate the good things we are lucky to be able to get. I am pissed at you losers.
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4 comments
#1129679

Wow how can you call people you do not know "losers"? Obviously you are so intelligent and all knowing that your preference of the product is fact and everyone else is lying.

Good luck and maybe think how you would feel if someone said that about you? Because of your remark, I am not purchasing these pillows!

#1123559

I wonder if those that don't like them have actually used them correctly. I love mine

#1122433

You need to get a grip on reality. If so many people are complaining it means that something is wrong.

Not everyone's experience is the same. What you like I may not. I usually don't write reviews but in this case I will. This is the worst pillow I've ever brought.

It's extremely uncomfortable and I feel like I'm sleeping on a lumpy balloon.

My foam pillow sleeps way more comfortable than this pillow and I didn't pay that much for it. Total rip- off.

#1121154

I have been looking at reviews from this site and others and it seems 50/50. People like or hate this product. I am glad you like the pillow but think you are a horse's *** for telling other people to get a life for not agreeing with you.

Your review is the reason I will not try My Pillow.

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ID
#800706 Review #800706 is a subjective opinion of poster.
Location
Portland, Michigan
Product
Mypillow Pillow
Reason of review
Good quality

Mypillow Pillow Review

Lumpy over priced trash. Should be mypillow.scam. Do not purchase !
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ID
#800598 Review #800598 is a subjective opinion of poster.
Location
Livonia, Michigan
Product
Mypillow Pillow
Reason of review
Problems with payment

Mypillow - Pillow Review from Woodbridge, New Jersey

Well, as an enraged Trump votor with too much time on her hands, Im just appalled at MyPillow!!! I enjoy ordering many pillows a couple times a week and waiting untik they are delivered and then I cancel the order and demand my money back! If customer service dares question me, i yell loudly and remind them that IM THE CUSTOMER and i leave scathing reviews all over the internet at the TERRIBLE customer servivce!!! My husband's cousins brother in law was in the military. When i asked why they didnt give me an extra military discount, she said there WAS not one!!! Ill be heading over to the Better Business Bureau to demand they give me compensation!!! This is Just unacceptable customer service! !!
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7 comments
#1252812

You don't need pillows, you need a labotimy.

#1122016

I don't care what anyone else says, you made me laugh! Thanks!

#1121873

I can't tell if your comment is political or just a poor attempt at being funny. I suggest either put down the pipe before you write a completely unintelligent complaint, or if you were not stoned write your thoughts out and read it first. When you write a review that is more of a babel you come off as someone who doesn't know how to write.

#1121317

Your cousins brothers friends neighbors sons uncle doesn't get you a discount, ***

-my pillow employee ..!..

#1120811

You really need to get a life .

#1120465

Great tongue-in-cheek review. Thanks for the good laugh!

#1120226

you are an ***.You must be a professional pain in the ***. Get at a life!

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ID
#800431 Review #800431 is a subjective opinion of poster.
Location
Woodbridge, New Jersey
Product
Mypillow Pillow
Reason of review
Poor customer service
New Reviewer

Did not receive second pillow

Update by user Jul 30, 2016

Never heard back!! Never received my second pillow

Original review posted by user Feb 29, 2016
My husband - Vincent Dugan 9921 Lake Louise Dr. Winderemere Fl. 34786 - ordered the pillow as seen on TV. But we only received 1 pillow. Please explain. Thank you, K. Dugan I dont know what else to say to make up 80 words. That's pretty ridiculous. You advertise that if we buy one we get the second one free. Are you temporarily out or does it come 2 weeks later as a surprise?? Our weather is pretty nice now here in Florida. BTW my husband likes the pillow and I would like to have mine too!!!
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ID
#800119 Review #800119 is a subjective opinion of poster.
Location
Avon Park, Florida
Product
Mypillow Pillow
Pros
  • Pillow ok
Reason of review
Problem with delivery

Mypillow Pillow Review

Overrated. Nothing special about it , And I have NOT slept better, and my Neck pain still persists.
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ID
#799528 Review #799528 is a subjective opinion of poster.
Location
Eagan, Minnesota
Product
Mypillow Pillow
Reason of review
Bad quality

In my opinion My pillow is not worth the money.

This pillow is really not worth the money, its lumpy, can't sleep on it .... I have tried it sleeping on my back, my stomach, and my side. The results were always the same, my husband has one and he Is having the same problems I do with it. We tried it for 2 weeks and woke up with neck aches, headache and felt like We had no sleep. I don't think any of the people who endorse them have tried them. My dog likes it , so mabe they should stick to making dog pillows .
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3 comments
#1120850

Sounds like it would be more comfortable to sleep with a sack of potatoes.

#1130925
@PissedConsumer1120850

I agree with everything you said. hate it,gives me neck ache,lumpy,went back to my old pillow.

#1119468

I have had good results with My Pillow when sleeping on my trapeze. Perhaps you could rig one up in your bedroom, etc.?

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Featured
ID
#799364 Review #799364 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

Other Product Review

https://sleepfoundation.org/ They do exist
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ID
#798696 Review #798696 is a subjective opinion of poster.
Location
Lansdowne, Pennsylvania

Response from MY Pillow Staff

Hello Bill, First, in some of the negative comments there are also positive ones. Second, we do no advertise any prices in our commercials, so the prices you are quoting are wrong. We have 2 specials going at this time, the BOGO and 50% off, both involve the use of a promo code. If you wish to purchase the BOGO, you order2 pillows for $199.94 plus shipping. Enter your promo code and the price drops to $109.95 for the 2 pillows. There are people out there who only want a single pillow, not the BOGO. So for them we have the 50% off price. Buy a single pillow for the regular price of $99.97 plus $9.98 for shipping. Enter the valid promo code and we drop the price to $49.98 with shipping $59.97. This is for both our Classic and Premium pillows. In order to be competitive with us, the stores and other venues, which primarily carry only the Classic pillow, charge the same as our 50% off price. They buy the pillow from us at a volume discount, so therefore may charge any price they wish. In order to keep their prices close to ours, most stores carry the Classic for $49.99. So if you buy 2 from them you pay the same as our BOGO price, but are then subject to the stores return and refund policies. Our return and refund policy extends for a full 60 days, most stores have a 30 day time period. Some stores will not accept the slept on pillows, we do accept them back. And if you look online for positive comments on my pillow, you will find a myriad of them, but people who complain are the louder voices. People who like them tend to reorder many more pillows from us. Thank you and may God keep you and protect you. John M Larson (800)308-**** (Customer Service) (800)544-**** (Sales)
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7 comments
#1269491

And here you have why you are in trouble with the BBB regarding the bogus "BOGO" offer.

#1138397

I'm.looking at your add and it says two for 98-99 really how are you going to sit here and bs us when the ad in our face and being rude to customers is just wrong how us buying two standard/ Queen pillows for almost 100 bucks the same as the price as one looking at the BBB and allnthe complaints filed and.in the last year you have closed 72 cases resolving in no fault of your own soon y'all be broke because I'm sure tons of people will want their money back y'all have been busted just stop with lying to the customers

#1126371

Lol. Yes you do state a price infomercial says $10 and buy that and you get one free plus shipping!!

#1124836

Your response makes as much sense as your garbage pillow. If one pillow cost 49.99 then you should be able to order that and get the second FREE like your commercial states. Tell Mike to stick his holier than thou cross up his ***

#1124423

John, you probably should leave God out of your customer service defense strategy.

#1123587

You people are sooooo cheating everybody that buys this pillow from you.

They are at Bed Bath and Beyond for $49.99 each.

#1122303

Your commercial SAYS...buy one and get one FREE so you are doing false commercials and your answer to me is plain BS. Good try though

View more comments (6)
ID
#798658 Review #798658 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Mypillow Pillow
Reason of review
Pricing issue

False Advertising

Why does the MY PILLOW founder flup up the pillow to show that it retains its shape, and then holds one end down on the pillow to stop it from expanding when he applies pressure? This a definite case of fraud.Surprise that no one has picked up this this deceiving trick that  makes him rich at our expense.Enough of this  fraudulent act. Based on this, I would not spend one dime  for this pillow even if it may have some redeeming qualities. Does not the fact that when he claims he is giving a second pillow free mean that then single pillow is at least 100% overpriced?Smarten up consumer. Stop helping this guy make fun of ignorant potential  consumers
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4 comments
#1752500

Go to Facebook and look up My Pillow. Let them know how you feel.

#1125374

Anyone who buys My Pillow off TV should realize they can't get retailers to sell the product. Can you imagine the returns and complaints walmart would have if they were selling My Pillow. Most all TV sales are a scam.

#1121701

Buy one get one FREE. BS. Go to Amazon.com and buy one for half price of what they charge at My Pillow.

Are you really getting one free if they double the price you can buy it at somewhere else?

Hate false advertising.......

#1119047

Can you find a pillow anywhere else that has been in the USA. It’s a pillow, cure for being an ***.

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ID
#798616 Review #798616 is a subjective opinion of poster.
Location
Lawrence, Massachusetts
Product
Mypillow Pillow
Reason of review
Not as described/ advertised

What Trash

Excessively small pillows WAY OVER PRICED. The return process is very sketchily...you may not receive a refund?????? Stay away!!!!! Well here are more words to mage my 80 word minumum. Yes YES YES YES. Well here are more words to mage my 80 word minumum. Yes YES YES YES Well here are more words to mage my 80 word minumum. Yes YES YES YES. Well here are more words to mage my 80 word minumum. Yes YES YES YES
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1 comment
#1138911

People, u have been told the SCAM truth about MY PILLOW. HENRY PENTA

ID
#798580 Review #798580 is a subjective opinion of poster.
Location
Kennewick, Washington
Product
Mypillow Pillow
Reason of review
Problem with delivery