MyPillow
Reviews and Complaints
www.mypillow.com
Anonymous
Sugar Land, Texas
Mypillow Pillow Review
The worst pillow I have ever purchased. Extremely overpriced. Poor quality, lumpy feels like torn up foam pieces stuffed into a pillow case. Slick advertising to pull you in to the best nite sleep. Omg To me this is a travesty and the sales pitch is so false.
Reason of review:
Bad quality
Anonymous
Alafaya, Florida
Mypillow Pillow Review
Crooked unethical ---hole. Nothing but smammhunks if foam! Pillow not worth $1.00. Real scam.
Reason of review:
Bad quality
Anonymous
MY PILLOW
This is the most overrated item I have ever come across. When I wanted to send them (1 should have buy one and get one free) but I paid for two (no free). I keep sending them emails and kept receiving another question (one at a time) that has me flusted. So needless to say I gave up and threw the pillows away. They didn't help my bad back, but instead made it worse. My pillows did not do what as advertised which amounts to false advertising.
Loss:
$110
Pros:
- Very much overpriced
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
Shawnee, Oklahoma
Mypillow Pillow Review from Shawnee, Oklahoma
I noticed this myself. Their BOGO advertising is nothing less than a devious method of getting you to buy 2 pillows at full price! I've wanted to get a mypillow, but I saw them in stores for $49-$59 and I wasn't willing to pay $100 for two pillows (for my wife and I). When I heard the BOGO deal, I was elated. Then, I go to the website to find out they doubled the price of the mypillow. Why can't these companies just be honest? I'd be willing to do business with a company if they would just be honest and not pull this BOGO BS or the "you get not 1, not 2, but 3 whatchya-ma-craps for the price of $9.95 (shipping $18.95 each)."
Reason of review:
Pricing issue
2 comments
Anonymous
Kennewick, Washington
What Trash
Excessively small pillows WAY OVER PRICED. The return process is very sketchily...you may not receive a refund?????? Stay away!!!!! Well here are more words to mage my 80 word minumum. Yes YES YES YES. Well here are more words to mage my 80 word minumum. Yes YES YES YES Well here are more words to mage my 80 word minumum. Yes YES YES YES. Well here are more words to mage my 80 word minumum. Yes YES YES YES
Reason of review:
Problem with delivery
1 comment
Rayann Lon
Liverpool, New York
Best way to attack a company like this
As you read through this it becomes apparent this company has a horrible rating. If you watch their ads on TV they don't even bother to explain why the pillow does all the things they claim. They just claim it. It's a burn out. Lots of advertising before somebody finally shuts them down. It could be years before this happens, when they sell one to a congressman's grandmother and she lights up his phone demanding he do something about this garbage she bought. And a week after that starts the guy is off to Bermuda with all the cash! Radio and TV will gladly advertise for you if you're willing to spend the money. Radio personalities will swear by it. TV stations will run your ads endlessly as long as your checks keep clearing. You could do this with a pillow filled with rat ***! And 15 of your favorite radio personalities would be constantly hawking the new fantastic rat *** pillow! They are that desperate for advertising bucks. In my area I've seen this several times with the worst car dealer imaginable, an eventual convicted criminal auctioneer, a car repair place that eventually was shut down by authorities. The complaints against all 3 were constant and went on for years before they ticked off the right people! But before they did? You'd think all three were the most reputable people walking the earth from their ads, and tie in events with the media. The auctioneer who was selling peoples stuff and never paying them? They had him on news stories about being their go to expert! Highly reputable..the works. He had a banner in his ads that had an American eagle with the words honesty, and integrity in it. So what can you do? Simple..use the ten factor rule. For every 10 people you PERSONALLY tell, they tend to tell 10 people themselves! and it snowballs from there. Tell your friends and acquaintances PERSONALLY about how awful this product is, and trust me word will spread like wildfire!
Loss:
$99
Cons:
- Customer service
- Warranty shipping policy
- Policy
Reason of review:
Bad quality
Preferred solution: Stop selling for $99 what a big box store charges $2-$3 for!
5 comments
Anonymous
Yorba Linda, California
Terrible customer service
My husband bought the buy 1 get 1 pillow for me for Christmas. I did not like the one I got. His was ok. I called to return the pillow. Took me 6 phone calls and two weeks to finally get a person for the return address. She was not very pleasant! Also you do not get one free. If it were free I should be able to keep it but you have to return both pillows! Hopefully I will get my money back!
Reason of review:
Bad quality
2 comments
Tighe Bca
I am in so much pain!!!
My brother-in-law swears by this pillow. He is the sweetest kindest guy and bought my husband and I each a My Pillow. My husband has been battling T cell lymphoma for 4 years now and quite often has trouble sleeping. I have trouble sleeping also. Last night I very happily went to bed and as my brother advised I set aside my other pillows to just use this My Pillow. First off I noticed that it was very lumpy. I kept waking up and readjusting the pillow because it was making my neck sweat. It is also very lumpy, but I thought it was just me being picky. About 2 a.m. I just could not sleep. I tossed and turned and finally fell asleep about 4 a.m. I woke up at 6 a.m. with a sharp pain in my shoulder. I sat up and as I did my neck and shoulders felt horrible. I tried to massage my own neck but the pain is radiating down my arms. I went to get Ibuprofen and sat down in my living room recliner and cried from the pain. It's 7:12 a.m. and after 800 mg of Ibuprofen I am still in pain. It has been hard to type this review because the pain makes it hard to move. I am so thankful my husband didn't try out his new pillow yet. He has suffered enough from chemo and radiation side effects and I don't want a mere pillow to cause him pain. I was so excited to receive this pillow as a gift. The excitement went with the pain. How do I tell my kind, well meaning brother-in-law we don't want to use his generous expensive gift?
Reason of review:
Not as described/ advertised
Preferred solution: Let the company propose a solution
1 comment
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Verified Reviewer | Naples, FloridaMypillow Pillow Review
I'm pissed that they advertise you get one pillow free with the purchase if one pillow at regular price. The problem is that it's a lie. They claim the regular price of their qeen pillow is $99. Its not. You can buy them anywhere for $59. So they mark the price up almost 100 percent so they can discount it by 50 percent? I call that very deceptive advertising. That *** me off to no end!
Reason of review:
Pricing issue
Anonymous
Brandon, Mississippi
My Pillow - false advertising
I fell for the two for one add on TV($109.97), and then found Amazon had them for $64.95 each. This shows how credible the BBB's A+ rating is for "MyPillow". I also agree with the following review which I copied and pasted from your site to save me time: THE NATIONAL SLEEP FOUNDATION IS IN FACT THE OWNERS OF MY PILLOW AND HAVE ZERO CREDIBILITY. MAY I SUGGEST THAT YOU BUY PILLOWS AT WALMART OR BED BATH AND BEYOND.THEIR PILLOWS ARE 75% LESS AND THEY ARE RECOMMENDED BY CONSUMERS NOT THE BOGUS NATIONAL SLEEP FOUNDATION. I RESENT THIS TYPE OF SELLING AND DARN OUTRIGHT FALSE ADVERTISING. THIS IS THE WORST CASE OF BOGUS OUTRIGHT LIES THAT I HAVE ENCOUNTERED SINCE THE DAYS OF SELLING OFF OF SHOPPING CARTS IN THE LOWER EAST SIDE OF NEW YORK CITY.MAY I SUGGEST THAT YOU NEVER PROMOTE THIS GUY AND HIS MY PILLOW LIES AT THREE TIMES THE PRICE OF EXCELLENT QUALITY PILLOWS FROM BOTH WALMART OR BED BATH AND BEYOND AS WELL AS OTHER STORES IN YOUR AREA.
Cons:
- False adverts
- Price
Reason of review:
Pricing & BBB A+ rating
5 comments
Durand Ypj
Menomonee Falls, Wisconsin
Satisfied with my pillows
Got exactly what i ordered in a timely manner. Paid exactly the price i was told it would be. Yes, a bit pricey, but no more than high dollar pillows at Bed,Bath,and Beyond. Where these other people thought they were getting 2 pillows for 10.00 or 69.00 or 199.00 i have no idea. They must be stoned,***,professional complainers or all three. I have never seen or heard a commercial advertise these prices, or for that fact any prices at all. Only buy one get one free. The prices are listed on their website and they don't change. As for myself, i am completely happy with the pillows i received. Chuck G. Menomonee Falls, Wisconsin
Reason of review:
Good quality
2 comments
Anonymous
Fairview, Oklahoma
Standard / queen size
The MyPillow size is misleading... standard/queen... really it is just a standard size... the store I ordered them from didnt have one in stock to actually be able to see....when I called to complain about them being so small the person at the company informed me I could return them to the Bed Bath and Beyond where I had ordered them from... and reorder the king size... Too much of a hassle for me since I am an hours drive away from the city... also I would not be able to veiw the size of their "king" either... any how ... I would not buy them again..
Reason of review:
Not as described/ advertised
Preferred solution: Let the company propose a solution
Anonymous
Syracuse, New York
Review in Furniture and Decor category from Syracuse, New York
Very rude when spoke to customer service was discussing the buy one get one free the customer service representative even hung up on us when we asked for manager
Reason of review:
Poor customer service
1 comment
Anonymous
Thank You
After reading 30 out of 400 reviews...2 only were positive...probably a relative of the owner....I will not be buying My Pillow...thank you all for your input, you saved me some much needed money. Will look into the Hotel Pillow at Sams...much cheaper. LCP-Carnelian Bay,CA 80 words...ok.....blah blah blah blah blah...scoobie dobbie doo...blah blah blah...your mother dresses you funny....oh come on this ridiculous..kiss my lilly white butt....blah blah blah blah....support our troops...blah blah blah...running out of this to say...ok good bye..this was dumb.
Cons:
- False advertising
1 comment
Anonymous
Fort Wayne, Indiana
Mypillow - Pillow Review from Fort Wayne, Indiana
I had been seeing the ads on TV FOREVER it seemed on these pillows. I recently had some extra money and decided "what the heck, they have a return guarantee". I've never been shy about returning something that doesn't pan out. I ordered the white standard size 2 for 1. It felt a little lumpy and balled up to me. I hesitated using it because I didn't want to lose sleep trying this out. I gave it to my grown daughter to try. She said she loved it. I tried it. I don't know what it is about it but it is now my "go-to" pillow. I still use my others but the one directly under my head and neck is MY PILLOW!!! I'm not easily swayed but this was a GREAT BUY!!!
Reason of review:
Good quality
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The ones in the store are a tele-brand.....the others are their Premium Pillow....I love mine
I agree with you 100%