MyPillow Reviews

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This thing is unwashable!!

It was okay to sleep on...then I washed it! During the wash the machine kept displaying an error code and wouldn't proceed with the full wash cycle. The pillow is now very heavy, still filled with water trapped inside the shell FGS! The dryer won't dry it past a few minutes, then turns off. I can't even SQUEEZE the water out!! I tried to bear down on it to squeeze the water out, but no go, the shell seems almost airtight. Obviously this product was not tested adequately. it should have had a trial washing before it went to market.
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1 comment
#1030802

I'm having an issue as well. I washed it and it came out of the washer very heavy.

I've dried it 1 hour at a time for 5 hours. And, I left it outside in the heat all day yesterday.

It feels dry at first but after it cools I can feel the dampness. How the heck is it supposed to dry?

ID
#605408 Review #605408 is a subjective opinion of poster.
Location
Concord, North Carolina
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow - Pillow Review from Colleyville, Texas

My friend thought he was going to finally get the last pillow he'd ever want to own. Wrong. I came over, he asked my opinion, I told him I thought it was too lumpy and it was not comfortable at all. He thought the same thing. I asked him if he kept the packaging. Alas, no. He wants to send them back as he is not happy with them and is not getting good nights rest. Please make a suggestion as to what he can do to get a refund. Thank you!
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3 comments
#958272

I have not tired these pillow but if they do not work for you I would like to think they would return your money instead of getting a lot of bad feedback that is not so good. I would contact the better business and maybe they could help you.

After all one bad review is not good for any company. Just keep at them until you get what you want because they think you will just give up and go away but do not.

Good luck. Dee

#957233

i am so glad i red your complaint i was going to buy but with so many bad reviews i have decided not to.if you payed with your credit card let your bank know and they will help you.

#961270
@PissedConsumer957233

We bought The My Pillow. We hate them. Did not keep the package thy can in and have not had a good night sleep.

I would to return the pillows, for what you pay this is not a good pillow at all.

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ID
#605248 Review #605248 is a subjective opinion of poster.
Location
Colleyville, Texas
Product
Mypillow Pillow

Mypillow - Pillow Review from Chicago, Illinois

Pillow is a rip off. There is nothing special about the fill. It is just high density foam in layers. There is a reason most pillows dont use foam and that being the longer you have pressure on it the flatter and hotter it gets. If u want a good pillow try a gel fiber. It stays cooler and offers real support not a pillow flattening out on you while you try to sleep. If you want a mypillow take a coach cushion cut it in pieces and shove it in a case that is all they are basically doing
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ID
#604883 Review #604883 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Mypillow Pillow
Reason of review
Bad quality

WORST CUSTOMER EVER..FALSE ADVERTISEMENT ON TV.

I SAW AD ON TV..BUY 1 PILLOW..GET SECOND ONE FREE. I RECEIVED 1 PILLOW AND CALLED THE COMPANY.THEY TOLD ME I ONLY GET A FREE PILLOW IF I PAY FULL PRICE FOR 1 AND 2ND ONE FREE. THE AD DID NOT SAY THAT. IF I RETURN THE ONE PERSON IN CUST. SERVICE SAID OH YOU HAVE TO PAY SHIPPING AND HE WOULD NOT LET ME TALK TO A SUPERVISOR. HE SAID THEY WILL TELL ME THE SAME THING...VERY, VERY POOR WAY TO RUN A BUSINESS. I WILL RELAY MY MESSAGE TO THE OWNER BY MAIL AND IF I GET NO RESPONCE I WILL CALL WHEN HE IS QVC. PEOPLE ON PHONE SO COLD AND UNCARING.
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ID
#604244 Review #604244 is a subjective opinion of poster.
Location
Boynton Beach, Florida
Service
Mypillow Advertisement
Reason of review
Problems with payment

Mypillow Pillow Review

This was just another rip off, not even worth 10 dollars!.
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ID
#603583 Review #603583 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Mypillow Pillow
Reason of review
Bad quality

Depends where you buy them.

If your pillows are bought from a retailer, it will be a lesser product than ordering direct from the factory. Retailers like WM (especially) will set the amount they will pay a manufacturer, take it or leave it. The manufacturer will take it because WM buys in such large quantities they can't afford to pass it up, therefore, the manufacturer wil reduce the normal fill of the pillow to cut their cost. Much that we purchase from retailers are lesser products, that doesn't mean everything but many thing are. We have the 'My Piilow', far too expensive to replace yearly, washing is a necessity and they turn out fine. It is always buyer beware especially as seen on TV items, most are junk.
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1 comment
#1722110

Don't believe you. Why would my pillow sell there product through companies and distribute inferior product to them? If that's the case, I won't waste money with them.

ID
#602343 Review #602343 is a subjective opinion of poster.
Location
Columbus, Indiana
Product
Mypillow Pillow
Reason of review
Good quality

Very good pillow

I bought my pillow at bed bath and beyond, used a 20% off coupon, and am very satisfied with the pillow. The clerk told me to place the pillow in the dryer before using it. and it worked to plump up. I also reshape the pillow in the morning and plump it up in preparation for the next nights rest. I always had problems with my neck, I still do, but it is more tolerable now, and can rest the whole night. I will not give up my pillow yet, and even take it with me to my place in northern Michigan on vacation.
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ID
#600946 Review #600946 is a subjective opinion of poster.
Location
Sterling Heights, Michigan
Product
Mypillow Pillow
Reason of review
Good quality

Mypillow - Pillow Review from Waxahachie, Texas

Worst pillow I've ever had. Best part was guaranteed return policy...but i tried 2 pillows thinking 2nd would be more comfortable...it was NOT and total cost of postage to return $25 00. WASTE of TIME and MONEY!
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1 comment
#953220

buy another one, place in the dryer on permanent press for about a half cycle, and try again. I have 4 I thought to like them so much I bought another one for my wife and I.

My wife hates pillows, she loves this one. But you have to place it in the dryer to activate it.

ID
#600623 Review #600623 is a subjective opinion of poster.
Location
Waxahachie, Texas
Product
Mypillow Pillow
Reason of review
Bad quality

Promises Not Kept, Deceptive.

Bought two pillows from another company that sells MY Pillow. One of the pillows has more fill than the other . The company sent me another. Now I have two pillows with less fill, & hurts my neck. Called the main company who produces the pillow & was told they can not cover the pillow, even though it is manufactured by them, but purchased by another selling the pillow for them. I just thought, they would want to be reputable & cover their product, no matter what company was selling them. This man is making millions. You would think, he would want to keep the reputation of his advertisement. He is full of lies & baloney, on his advertisement. I want to send it back & get another. Do not even want my money back. Am willing to give them a chance to prove their integrity. If they make this right with me, I will give a good report & refute this. Thanks for listening
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2 comments
#953000

I read a report that if you buy from anywhere except the company the pillows aren't filled with the same amount of filler, so if you had pillows that weren't as full as advertised and bought from some other store the guarantee would not be honored. I plan on trying the pillow but will definitely buy from website or as seen on tv. Maybe the store you bought it from will refund your money, you didn't state where you bought it.

#951248

This person sounds like a pain in the neck.

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ID
#600261 Review #600261 is a subjective opinion of poster.
Location
Alamo, Nevada
Service
Mypillow Advertisement
Cons
  • Products quality
  • Pillow quality
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
New Reviewer

My Pillow- I'm not overly impressed

I have had my pillow for almost one month now. At first it seemed like it was better than both the expensive pillow I had bought and the cheapo pillows I have. Honestly I believe in giving a product a try and knowing that just because someone had a bad experience doesn't necessarily mean I will have the same experience. Well I have to admit as I have read several reviews on this site I have had many of the same problems. Before I go into detail I did follow the manufactures guidelines for buying the correct type of My pillow. With that said I still have the occasional migrane that wakes me up and according to my wife the snoring is still bad and I don't feel very rested when I wake up in the morning. I keep hoping maybe I am doing something wrong maybe haven't adjusted it for my neck and the fact that I am a side sleeper due to long problems with scoliosis. Honestly I don't feel it is any different with any other expensive pillow out there. When I purchased the pillow it was a 2 for 1 price deal. So my wife uses the other one and she does like it but haven't heard her rant and rave this is a Godsend either. So all I can say is buyers beware I would recommend going to a store to check out a pillow vs. purchasing online. I am not sure if I can return just one of the pillows will be looking into this with customer service but from what I have read I am now concerned with dealing with customer service. One last note, I am a therapist and do know better that a pillow can solve medical problems, with that said some of my discomfort my not be so much a pillow problem as it may be from long standing medical issues such as my scoliosis and the arthritis I have in my back from it. That doesn't mean however that my pillow or mattress shouldn't be supportive to my sleeping needs, in fact it should be a big part of my support. Don't know if this review helped or confused folks but bottom line I would not buy this pillow again.
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1 comment
#951717

I purchased two pillows at a Home and Garden Show, I told the sales rep that I wanted two king size pillows. When I got home I realized I received queen size, contacted the company and was told to send them back and they would replace with kings.

However, they would not pay the cost of shipping.

I find that very unfair and not good customer relations. Can't comment on the pillows yet because still waiting to receive the correct ones.

ID
#597530 Review #597530 is a subjective opinion of poster.
Location
Brigham City, Utah
Product
Mypillow Pillow
Cons
  • Pillow
Reason of review
Not as described/ advertised
Loss
$99

Mypillow - Pillow Review from Brentwood, Tennessee

They don't have enough fill inside the pillows. I bought the BLUE fullest fill. The inside fill doesn't stay locked in place so half the pillow flattens within an hour or two. I am constantly turning pillow around as refluffing doesn't give me enough lift and the back half of the pillow gets all the fill after the front half that I am sleeping on loses the fill. The problems would be solved by double or triple the amount of fill inside the pillows
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ID
#596824 Review #596824 is a subjective opinion of poster.
Location
Brentwood, Tennessee
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Pillow Review

Was poorly made, fell apart within a month, was lumpy, and then... The warranty wasn't honored!!!! And can't get them to quit sending me emails!!!!
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ID
#595166 Review #595166 is a subjective opinion of poster.
Location
Eden Prairie, Minnesota
Product
Mypillow Pillow
Reason of review
Bad quality

NEW YORK TIMES 2/12/15 REVIEW OF MY PILLOW, NOT GOOD!

The NY Times issue 2/12/15 Home Section reviewed seven pillows costing up to $300. "It's good that My Pillow has a refund policy because I found it so uncomfortable I threw it out of my bed around 3:00am". My Pillow had the worst review. I suggest anyone considering purchasing My Pillow read the full review. There are other better choices. It is interesting that My Pillow infomercial has made the owner a millionaire. Probably because neck pain affects some 50 million Americans so there are plenty of people looking for a remedy. I hope this review will be helpful to anyone interested in My Pillow.
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7 comments
#1115274

Thank you...

#1022045

well I can tell you people trick from therapist. roll bath towel & place under neck.

does work. supports neck & can move head back/forth helps wit soreness & headache, stress may have to fold towel in half if its too wide & not thick enough. depends on the towel size. once get right size works great.

I'm paraplegic. dr damaged c-5,6,7 cervical spinalcord nerves.

just gotta get towel rolled to be right size & helps alot. hopeful this helps some of you ; ) good luck & God Bless *StvnKnt*

#955003

I need a pillow that will allow my neck to be straight in line with my back as I sleep. I'm a back sleeper and I hate to have my neck pushed upwards when I sleep. Any suggestions for a good back sleeper pillow?

#947375

Most of the complaints would be resolved if the started filling the pillows with the correct amount of fill and if someone buys the Fullest Fill then the pillow should be packed with fill and not HALF FULL. They need to DOUBLE and TRIPLE their fill amounts as material will not interlock as they claim it will

#946091

What are the better choices? I am in desperate need of a comfortable, firm pillow for a side sleeper.

#946652
@PissedConsumer946091

I'm a side sleeper too. Had trouble with neck stiffness when waking up.

Bought a Buckwheat pillow and it cured my problem. Buckwheat may not be for every body but it works for me and I wouldn't change.

#947947
@PissedConsumer946652

I purchased the side sleeper pillow from Ikea for $60.00 and it has been the best yet! I wont ever switch to a gimmick pillow.

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ID
#594355 Review #594355 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

Buyer beware...

Hello all I'm ALWAYS suspicious of any merchandise sold on TV. Furthermore, a warning sign is when the retailer will "double" the offer. You will see that you will "just pay the shipping and handling" -that is the hook these companies will use to lure you in. I can't believe the number of people that fall for this all the time. I would check online first - (name of product- scam) and you will know the answer. Usually the taxes and shipping will increase the costs, buying in the store makes it easier to deal with a real business- a live person.
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1 comment
#1722113

Agree. I do not purchase ASOTV products. First, the reviews are usually terrible: lies about money back guarantees, terrible or no customer service, overcharging, unauthorized autoship membership.

ID
#594205 Review #594205 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Problems with payment

No support

My Pillow arrived yesterday and I was so excited because I thought it would be a great pillow. Very cheaply made and no support. Don't even bother ordering this piece of junk. No support and constant turning and fluffing through the night. I will definitely be returning it. The claim that it's the best pillow and you'll never have to buy another pillow again is false. You'll want to scream at night that you fell for this scam. The pillow also did not stay cool and the foam moves all over inside the case and makes a giant hole where your head goes.
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ID
#594077 Review #594077 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund