Anonymous
map-marker Denver, Colorado

Mypillow - Pillow Review from Denver, Colorado

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Sent the two pillows back today. Terrible material, felt like little frozen peas, and never lived up to their promises. No support for my head, but that was the major reason I bought it. Going to Costco to check out gel pillow that stays firm and cool.
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Reason of review:
Bad quality
1 comment
Guest

I have the cool foam. Yes its cool for about 15 min.

I wake up in the middle of the night because of the heat buildup.

I then switch to my old spare pillow because even flipping the cool foam won't help as it's one sided for the cool feature. And, is why I'm now looking at MYPILLOW.

Anonymous
map-marker Los Angeles, California

Mypillow Standard Queen Premium Pillow Review

This pillow sucks. Surprised QVC would allow such ***. Sending back ASAP!!
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Reason of review:
Bad quality
Anonymous
map-marker Chicago, Illinois

Review in Furniture and Decor category from Chicago, Illinois

Thanks for taking the time to write. Your efforts have convinced my family and I that we should NOT BUY this product.
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1 comment
Guest

Thanks to all of you for your input at this complaint site for MY PILLOW. I was going to look at and buy the 2 for 1 deal but after reading all of your negative comments I was convinced that we didn't need to try this very bad product. Thanks again for helping me avoid a disaster.

Thai Nak
map-marker Eatontown, New Jersey

Company a Rip Off! Pillow terrible, mattress topper worse, return a nightmare - Do NOT buy their products

Ordered two pillows, impossible to sleep on and then find out there's several variations but have to pay shipping each time; then not learning my lesson ordered their new mattress topper -- did not solve ALL my mattress problems. However, return a further nightmare because I could not squeeze the queen sized foam topper (which had doubled in size) back into the original container. After repeated attempts to get help from customer service -- who actually said that they had NO idea how to "shrink" the foam back to original shipping size -- I repackaged it and returned it. The result? My Pillow deducted almost $100 from the original $400 cost as a shipping surcharge -- for not using the original box!!! A total ripoff!
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Loss:
$100
Cons:
  • Return policy
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Pickens, South Carolina

Mypillow Pillow Review

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One of the worst pillows I have used. Very over priced. Inside migrates away, leaving only outer fabric.
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Reason of review:
Poor customer service
Anonymous
map-marker Chicago, Illinois

Mypillow Pillow Review

How can a porous fabric be antimicrobial?? Is this a pharmaceutical pillow infused with penicillin? How can a comfy pillow be resistant to microbes? FALSE ADVERTISEMENT!!! ONLY IN AN OPERATING ROOM WILL U FIND "ANTIMICROBIAL" SURROUNDINGS!!! ONCE THAT SEAL IS OPEN, ITS NO LONGER STERILE!... MAKES NO SENSE!
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Reason of review:
Bad quality
Anonymous
map-marker Thomaston, Georgia

Horrible pillow

This is the worst pillow I've ever slept on,hard sponge,fabric is rough,overpriced,tried washing and kept knocking my machine on error the sponge inside is to heavy when wet and machine can't spin water out we had to take out and squeeze out by hand.Had to run dryer on high three times still did't get dry,very dissatisfied with these pillows I would not recommend any one to buy these pillows.I think all promotions should be banned this is very false information and yes I was to get suckered into being a believer BOY WAS I WRONG I should have read reviews before ordering.
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Loss:
$120
Cons:
  • Pillow
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

2 comments
Guest

Agreed - for future reference, do like I do, make sure to check all the negative reviews on Amazon. Real people post the negative reviews, employees of the products and MyPillow and paid companies post the positive reviews.

When the number of negative reviews are more than half of the positive you know something is not right. Return it as soon as you can.

Guest
reply icon Replying to comment of Guest-961891

Agree. With so many negative reviews, the positive ones are questionable.

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Anonymous
map-marker Brentwood, Tennessee

Mypillow - Pillow Review from Brentwood, Tennessee

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They don't have enough fill inside the pillows. I bought the BLUE fullest fill. The inside fill doesn't stay locked in place so half the pillow flattens within an hour or two. I am constantly turning pillow around as refluffing doesn't give me enough lift and the back half of the pillow gets all the fill after the front half that I am sleeping on loses the fill. The problems would be solved by double or triple the amount of fill inside the pillows
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Reason of review:
Bad quality
Anonymous
map-marker Summerville, South Carolina

Mypillow - Pillow Review from Summerville, South Carolina

Returned my order of 2 pillows and never saw a refund so I checks the tracking number and it said they had received them so I figured I would see the refund shortly so I threw the tracking receipt away never saw the refund so I called and they said they never received the pillows back and without the tracking number there was nothing they could do. This is a scam on there part because I'm sure there are people that do not hold on to there tracking number receipt and if they do this to everybody and make them produce the tracking number or not get a refund then the don't refund your money. I have thought about this and I know it is a scam because the pillows suck and the my pillow company sucks too. Don't be a fool and by there product and get caught up in their scam.
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Reason of review:
Problems with payment
1 comment
Guest

MyPillow sucks. What a ripoff; instead of being better than the other pillows I wanted to replace, it is worse. It is consistently on the floor.

DON'T BUY THIS RIPOFF!!

Anonymous
map-marker Saint Paul, Minnesota

Waste of natural and human resources

I bought 2 for my son for his birthday and paid for fast delivery as it was close to the day. It went as expected. Then I bought 5 go anywhere for xmas gifts. When I got my conformation they changed it to 4 pillows and a king size pillow case. I called and they fixed it. I chose standard shipping because I planned ahead. I kind of thought it would be about 5 days. They shipped it to Chicago with DHL then DHL took it to the Post Office and shipped it back to Shakopee. It took the full 14 days to wait for it..... yes that's right ship a package 12 minutes away from the factory. This is a huge waste of natural and human resources. So everyone that pays standard shipping in Minnesota can expect your order to be shipped at least 2 states away. How *** is that? I have no clue if they are any good but I'm real tired of bombarding commercials too.
View full review
Cons:
  • Customer service
Reason of review:
Processing & logistics

Preferred solution: Hire someone to sort in state orders to keep the delivery in the state. Duh

Anonymous
map-marker Ponte Vedra Beach, Florida

THIS IS A BIG RIP OFF HYPE

THE BIGGER THE T-SHIRT YOU WEAR - THE LONGER THE PILLOW IS. SAME STUFFING FOR ALL. PILLOW FLAT AS A PANCAKE AFTER A FEW MINUTES ON IT. I WASTED A BUNCH OF MONEY ON 4 PILLOWS. WHAT A RIP-OFF. THE PERSON ON THE PHONE SAID THERE IS NO LENGTH DIFFERENCE. THAT IS NOT TRUE. I AM LOOKING AT A MEDIUM AND AN XL SITTING TOGETHER AND ONE IS CLEARLY 2 INCHES AT LEAST, LONGER. SEEMS LIKE ONE OF THEIR PILLOWS IS NOT ENOUGH, AND TWO OF THEM TOGETHER ARE TOO MUCH. WASTED MY MONEY. YOU NEED TO ENTER AT LEAST 100 WORDS SO I DONT KNOW WHEN THAT IS.
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Cons:
  • Goes to flat to quickly
Reason of review:
NO DIFFERENCE BETWEEN MED AND XL
Anonymous
map-marker Portland, Michigan

Mypillow - Pillow Review from Portland, Michigan

We recently received two pillows and we love them. We have slept soo much better. I would recommend them. You people with such negative reviews need to get a life and appreciate the good things we are lucky to be able to get. I am pissed at you losers.
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Reason of review:
Good quality
4 comments
Guest

Wow how can you call people you do not know "losers"? Obviously you are so intelligent and all knowing that your preference of the product is fact and everyone else is lying.

Good luck and maybe think how you would feel if someone said that about you? Because of your remark, I am not purchasing these pillows!

Guest

I wonder if those that don't like them have actually used them correctly. I love mine

Guest

You need to get a grip on reality. If so many people are complaining it means that something is wrong.

Not everyone's experience is the same. What you like I may not. I usually don't write reviews but in this case I will. This is the worst pillow I've ever brought.

It's extremely uncomfortable and I feel like I'm sleeping on a lumpy balloon.

My foam pillow sleeps way more comfortable than this pillow and I didn't pay that much for it. Total rip- off.

Guest

I have been looking at reviews from this site and others and it seems 50/50. People like or hate this product. I am glad you like the pillow but think you are a horse's *** for telling other people to get a life for not agreeing with you.

Your review is the reason I will not try My Pillow.

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Anonymous
map-marker Colleyville, Texas

Mypillow Online Order Review

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Worst purchase I have ever made online - totally overhyped --claims are bogus
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Reason of review:
Bad quality
Anonymous
map-marker Granby, Massachusetts

Mypillow - Pillow Review from Granby, Massachusetts

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I ordered 2 of the my pillows. It was suppose to be buy one get one free. I only received 2 pillows. They make you think you'd be getting 4. Very misleading. It's a scam. The 2 pillows were $120 with shipping. Way overpriced. Avoid their fraudulent website. The pillows aren't that great.
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Reason of review:
Pricing issue
2 comments
Guest

I didn't get that impression from the bogo offer. It all seemed clear to me.

Any way, there is a 60 day satisfaction guarantee. If you really think you were misled, all you have to do is send them back and they should return the money. I just ordered two myself as my wife & I both snore and suffer with neck pain.

The price does seem high considering the buy one get one deal still resulted in a S119.00 bill for the two pillows. I hope they are worth it.

Guest
reply icon Replying to comment of Guest-976717

Wow, I just bought 2 off QVC (deal of the day) for a total of $93 and some change (not to mention it was on easy pay so broken into 2 payments yay, bonus lol) and that was shipping included. And if I'm not satisfied, QVC never has return issues.

Safest route if I'm dissatisfied with the product.

I really hope I like this pillow though. I'm so excited for the UPS guy to show up lol

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Anonymous
map-marker Murrieta, California

It will cost you $35 to "own" even if you return it

pillow simply is not as advertised. Hot and clumpy. Support was firm per the label, but was actually weak. Woke first morning with the pillow looking like it smashed in where my head had been. It is not cool to sleep on. The $34 cost to "own". I bought it and had it shipped. $100 plus $17 shipping. Did not like the product, got RMA number and spent $17 to ship back to My Pillow. Got my $100 back, but it cost me $34 to do it. Bad product, small size, not as advertised. DO NOT BUY this product. Bed bath beyond is cheaper and better
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2 comments
Guest

Have you considered the possibility that the pillow is perfectly fine, it's your head that is defective?

Guest

$100 where? Amazon and MyPillow only $45-$60.

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