Unclaimed
MyPillow
Reviews and Complaints
430K
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
3.3M
PAGE VIEWS
20
ISSUES RESOLVED
MyPillow Net Promoter Score (NPS)
-10
low
NPS
-100
100
- 45% Promoters
- 0% Passives
- 55% Detractors
MyPillow's estimated NPS of -10 considered to be low. 45% of users would likely recommend MyPillow to a friend or colleague.
Customer Satisfaction
MyPillow Reviews
WORST PILLOW EVER!
After watching the commercial and hearing about the money back guarantee I thought why not? Yeah, now I just think why did I waste money? It went flat within a week. Total junk! As for their guarantee...I have to pay to ship it back and incur a s&;;;;;;;;;;h fee when they send a new one? Yeah I don't think so. I tossed it and chalked it up as lesson learned....DON'T believe the hype.
User's recommendation: DO NOT BUY.
1 comment
ID
Location
Tiverton, Rhode Island
American made
The man said American made.. that's means with American products right...now I bought sheets from the company that's the cotton comes from some part of Africa why not cotton from America...I am sorry but American made means American products
User's recommendation: American made means American products.
ID
Location
Centerville, Texas
Way too many ads
These ads are running me so crazy that I can no longer watch FOX.
User's recommendation: Once an hour for these ads are plenty.
ID
Location
Van Nuys, California
To warn people not to waste their money.
I bought a pillow a few years ago, believing it would give my neck support, and was disappointed from the first night. After fluffing it up as recommended, I had to re fluff it several times a night, naturally this disturbed my sleep pattern. It collapses very easily and DOES NOT SUPPORT your neck or spine. Its made of cheap shredded material and collapses very soon after you rest your head on it. I threw it out. Mike Lindel is a fraud. I believe these constant annoying TV adverts are a means of collecting your data for resale. Data is worth more these days than these cheap awful pillows.
User's recommendation: I rate this company as a zero.
ID
Location
Houston, Texas
Poor value, overcharge in comparrison
sheets are triple the cost of comparable product Marketing reveals average cost of Giza sheets 3 times the cost of others of same value. Buy one, get one free is false value as average cost is twice the cost even considering the FREE promotion. Return cost not typical of industry as returns coast minimum $9.99 using Cristian symbols hanging outside of shirt is devious and sorry attempt a simple math evaluation will reveal sheets cost over twice what other comparable product costs.
User's recommendation: DO NOT FALL FOR THIS FALSE OFFER.. COMPANY IS NOT TO BE TRUSTED.
ID
Loss
$10
Giza sheets. Poor value .... can’t trust Mike.
Simple math. Compared to others (Costco ) king sheets priced at 3 x the value. Comfort level compared to those others is similar, certainly not as touted. SO .... mike prices product triple the true market value.... then offers FREE 2nd set. Example.... Cal King $178 COSTCO $69.00 same quality. Throw out 2nd set ... my pillow sheets cost $110 RETAIL. You figure it out. Mike and his Cross outside shirt is hammering customers.
User's recommendation: Stay away.... buy from Kohl’s, macys, BB&B. COSTCO.
ID
Location
Saint George, Utah
Purchased Products and found them to be worthless!
Bought 2 My Pillow king sized pillows. Very lumpy and difficult to sleep on. Washed and dried them which only made them worse. Like sleeping on a bag of Ping-Pong balls. Slit them open and found the "Pattented Fill" to be nothing more than pulverized foam rubber of various sizes. Tossed them!
User's recommendation: Buy Beauty Rest pillows. Best comfort, available at all Wal-Marts!
ID
Location
Talladega, Alabama
Washed over 9 hrs outside 110 degree...
Pillows still dripping wet. After 9hrs of 110 degree heat outside. Pillows suck don't waist money. Junk. Why do u think they sell them at Walmart.
ID
Location
Myrtle Beach, South Carolina
These pillows are great! Best pillow we have ever had.