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Mypillow - Pillow Review from Lake Junaluska, North Carolina

1.0
Details
Ordered My Pillow with BOGOF; 2 months after I ordered it, I called and asked why I hadn't received it and was told that the "notes" they were viewing just said they couldn't "fulfill" the order. I asked why I never received a credit then and no one could tell me. So I demanded a credit immediately and got one about two weeks later. Horrible customer service had I never asked for it they would've kept the money and never sent me a *** pillow. pathetic
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Review
#741102 Review #741102 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Problem with delivery

MyPillow in Spokane, Washington - Beware

1.0
Details
This pillow is one of the worst I have ever had. First of all I am chemically sensitive and have woke up stuffed up ever since I started using it. The lack of give after a while is very uncomfortable. It loses it's ability to stay in place very quickly and just bunches up no matter what I tried to do. A shredded pillow of the same stuff at walmart is about $12.00. My daughter who got one with me says the same we wasted $100.00 and know we really got ripped off. We did everything it says to do to maintain it and it doesn't work. Live and learn. Lorene
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2 comments
Anonymous
#1084293

we didn't bother to return this awful pillow or try to after reading the reviews on what it was like to return. We bought on amazon a wonderful shredded pillow from linenspa for $15.99 and it is fabulous I haven't had a neck ache since using it.

It took a few days to let the latex smell dissipate and I wouldn't trade it for the "scam of the ages" My pillow.

Anonymous
#1165709
@Anonymous

I wrote the my pillow review and I have to laugh as I bought the same pillow from linenspa and I love it and am still using it and haven't had a bad neck night since. Lorene

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Review
#741089 Review #741089 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • False advertising
  • Entire process
  • Lumps in it
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

MyPillow in Fargo, North Dakota - I won't use another pillow...

4.0
Details
Expensive? yes. But since getting my pillow, I take it everywhere. It is the only pillow that helped reduce my chronic neck pain. I especially like the washable feature. I've had My Pillow for 2 years now so I no longer have the receipt. I'm obviously on the wrong website, but I LOVE this pillow! Now I'm going to the My Pillow website and buying one for my boyfriend because he keeps stealing mine. The 2-4-1 deal is perfect, I get a 2nd for me and he gets one to take home.
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1 comment
Anonymous
#1072053

I agree. I love this pillow.

It doesn't flatten in my experience and adjusts to my position easily. Considering buying another one (or two).

Review
#740691 Review #740691 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Slept well for the first time in a long time
Reason of review
Lives up to the billing!
Tags
  • Comfortable Pillow

MyPillow in Wheaton, Illinois - Love My Pillow!!

5.0
Details
We bought our My pillows about 3 years ago. We both have back and neck problems and we just love them. My husband used to go thru 2 to 3 pillows a year (we tried every kind). He has had the same My Pillow since we bought them. They conform to my neck to support it but don't push my head up in the air. As long as you wash them every 6 to 8 weeks they keep their loft very nicely. The conform to what you need for support. We love them!
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Review
#740615 Review #740615 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Supports my neck perfectly without pushing my head up in the air
Reason of review
Best pillow there is!!
Tags
  • Great Pillow
  • Comfortable Pillow

MyPillow in Southington, Connecticut - Caused sever spinal pain

First of all the pillow is not smooth. It feels as if it is full of knuckles pressing against my scalp. The first and only time I used it I woke up 4 hours later with severe pain from the base of my neck to bottom of my spine. Thier guarentee is to add or remove fill. It takes one time for person to learn not to put thier hand in a fire to learn it hurts.That's what they expect me to do with my neck and spine again and I had to pay for return shipping. STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!
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Review
#740538 Review #740538 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Not as described, Guarentee is bogus
Loss
$25
Preferred solution
don't make promises you can't keep

MyPillow in Agawam, Massachusetts - False advertisingg?

How does on order one pillow and get the second one FREE. Should my quantity be entered ad 1 or 2? Please clarify you order form. I see no code entry for this advertised special. Shipping costs are ridiculous as well. Get your act together if you would like me to order. Your buy one get once free was seen on TNT network on TV but I can not find this advertised offer on your web page. Please correct you online information to agree with your TV advertisements. Only when this is corrected will I consider placing an order. Your sales web page is ridiculous. Get your act together.
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1 comment
Anonymous
#1070069

I had no problem finding the web page or using the buy one get one free promo code. I haven't got my pillows yet but I bought 7 for each family member so I will have plenty of feed back when they arrive.

Review
#740535 Review #740535 is a subjective opinion of poster.
Product
Mypillow Commercial
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

MyPillow in Rockford, Illinois - My Pillow

I have owned the my pillow for about four years now, I had not had any issues before, but for the last six months or so, when I wake in the morning, both of my shoulders are aching and sore. I then decided to try a conventional pillow and since then all is fine. I do not know if this is because the my pillow has gotten old and lost its support of if my body has just changed, but now having a different pillow, I am convinced it was the my pillow. My understanding is that it is guaranteed for ten years, how do I submit the pillow for warranty review?
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Review
#740331 Review #740331 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Warranty issue
Loss
$50
Preferred solution
I would like a new pillow

MyPillow - Bad Pillow

I bought two full size my pillows and they were a waist of money - cheap material. I basically put one on my guest bed and I sometimes use one to hug when laying on my side. These pillows are not comfortable to rest your head and should cost no more than 20 Dollars. Even at a 20 dollar price - I would not buy. This is typical TV *** and the number of commercials says it all about this product. My pillow would not sell by word of mouth - only a barrage of commercials keeps this product around.
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2 comments
Anonymous
#1071121

This review has enlightened me enormously! I have been thinking backwards.

I had believed more commercials meant more happy customers,more money for Ads.Yikes, more commercials could equate to needing more unreferred, first time suckers!

Reputable products only need a few weeks, returning & referral customers will continue to grow sales. The same ad running for months or years is evidence of little or no consumer excitement.

Anonymous
#1069741

This pillow is about as comfortable as a boulder. It hurt my neck and my back. I had to see a chiropractor and the first thing he said was "you're not using that advertised pillow, are you?"

When I threw it out I felt better almost immediately.

Donnie G, age 79

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Review
#740171 Review #740171 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Product not good
Reason of review
Bad quality

MyPillow in Kalamazoo, Michigan - False Advertising - Terrible Customer Service

1.0
Details
We watched the infomercial where they were advertising 2 for the price of 1 for around $39. They were showing full sized pillows. It never mentioned that this was the travel sized pillow! We placed the order and when we received the miniature pillows, we called to say we got the wrong order. They said no, that's what we ordered, so when I said I want to send them back, they told me I had to pay for the return shipment. When I pointed out that this was not "world class customer service" as they advertise, the rep simply shrugged it off like she hears this 100 times a day. Don't waste your time or money on MyPillow!
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2 comments
Anonymous
#1073763

Actually.... If you were paying attention, you would have noticed the advertisement DOES make mention of the actual size of the pillows.

Perhaps you were too intoxicated by the rush of "getting a deal" to notice? Perhaps you're only whining around the internet to get some "freebies", discounts, and wallow in your anger... Get real!

This was YOUR error, so the staff was correct in blowing off your absurd demands. It's good to see retailers not caving in to your type.

Anonymous
#1069513

Thank you for your review,I was going to order these pillows until I read your review.

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Review
#740085 Review #740085 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Misleading advertising and poor customer service
Reason of review
Poor customer service
Loss
$10
Preferred solution
Reputable companies will send you a pre-paid mailer so you can ship back the product without cost to the customer. These are usually e-mailed so you can get the same day and simply print and paste on the package.

Mypillow Pillow Review

1.0
Details
We bought two about 3 years ago. Over one hundred dollars for the two of them. Different softness/hardness. No difference. Washed them and they aren't the easiest to get dry and they do not return to original shape, but they're okay. Definitely would not buy again or recommend them. Way, way over priced!!!
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Review
#740048 Review #740048 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality