MyPillow Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

My purchase of my pillows and mattress topper

There is nothing special about either of these products. I could have saved a lot of money by buying a $4.99 pillow at Wal-Mart. The same goes for the topper. Not a good buy at all.s

User's recommendation: Save your money. Buy local.

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ID
#2091661 Review #2091661 is a subjective opinion of poster.
Location
Sault Sainte Marie, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaining because sheet set.

We have ordered masks . We ordered 3 sets of pillows. Then our 3rd order was 2 sets of sheets. The queen sheets ordered came without pillow cases. When we called customer service they said that if we sent back the sheets they would send another set in about 16 days. Kidding me? The order was defective! I am a retired conservative business person who learned of these products on Fox radio and Fox News. I have respected Mike and his work. I know mistakes happen but customers service Should bend over backwards with the price of products. I expect some product or compensation for error not telling me 16 days after I send back. I paid postage and waited a week now. Expected better from this company. If not remedied I will not speak well again.

User's recommendation: I'm waiting.

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ID
#2091473 Review #2091473 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Absolutely no support

I ordered a MyPillow body pillow and paid $9.98 for shipping. Upon receipt, I followed the directions on letting it expand, fluffing it up in the dryer, etc. After One use, I realized instantly that there was no support for my legs or upper body. I honestly should have just gone without. My body was not supportive at all.

User's recommendation: Do not waste your money.

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ID
#2051135 Review #2051135 is a subjective opinion of poster.
Location
New Berlin, Wisconsin

Terrible quality

I ordered 2 regular pillow online. I received them late. They were the worst pillows I ever used. They didn't hold their shape and were very uncomfortable. After washing them they were worse.

User's recommendation: Don't ever order My Pillows.

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ID
#2022032 Review #2022032 is a subjective opinion of poster.
Location
Everett, Washington
Product
Mypillow Standard Premium Pillow

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Verified Reviewer
New Reviewer

I am slowly being driven completely mad by the my pillow commercials!

OMG....these commercials are beyond annoying! I see I am not alone. They are on a million times a day and 10X longer than most other commercials plus theyre just corny. If I was sitting watching TV and had the ability to hit mute every time one comes on, it might make a slight difference even though the mute button would wear out from over use. But, Im usually working around the house or in the yard listening to news programs so I dont normally have that option. IT IS ON EVERY SINGLE COMMERCIAL BREAK! Picture a 54 year old woman working in the yard with headphones on saying “LA LA LA LA LA” to drown out the commercial because I dont have the ability to mute it! I had taken a long break from the news until a couple of months ago & had forgotten how annoying these commercials actually were. But a few months ago, with everything going on, I started watching it again. I actually was in desperate need of a mattress topper too & didn’t know they made one so I looked into it. That was of course when I first went back to watching the news & before I started losing my mind again with these commercials. When I looked at the queen mattress topper, the price was kind of high to begin with, even with the promotion but I figure if it was quality & they give money back, I’ll think about it. The reviews on it were mixed, some great, some not & I checked into other toppers, trying to decide, I finally figured I would try it but about a week to 10 days later, the price had gone up $30 but still the same promotion. That pissed me off so I didnt get it. About a week later, still looking for a topper, I checked back & it had gone up again $20, yet still with the promotion. So, $50 higher in a few weeks time with the same 30% off promotion. I thought it was kind of scammy but wished this guy the best with his company and new clean life. It’s been almost 3 mo since then & I just want him to go away! These commercials are too much, too long, too often & I hate them with a passion & beginning to hate him too. I’m trying not to hate him but every time one of those commercials come on, I just want to scream at the top of my lungs! Does he not get that his products might cost 50X less minus all the money spent on advertising & that he is driving people away by these repetitive commercials? I have never purchased one of these products and have no plans to. Rant over & thanks for letting me vent, lol!

User's recommendation: Don’t contribute to his advertising ability.

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ID
#2015745 Review #2015745 is a subjective opinion of poster.
Preferred solution
Stop showing commercials so much

No too Happy

Pillows go flat no matter how many times you wash them. Sorry, but the pillows go flat no matter how many times you wash them. Sorry, but we are not happy. I am not happy at all. Thank you!!

User's recommendation: Pillows go flat no matter how many times you wash them. Sorry, but, I’m not happy.

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ID
#2008681 Review #2008681 is a subjective opinion of poster.
Location
Aberdeen, Washington

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Verified Reviewer
New Reviewer

Pillow became sooo hard cannot sleep on it.

I called your number from the TV and the man hung up on me!!! Around a year ago I bought a my pillow at Bed Bath and Beyond...well it became so hard I could not use it..unfortunately at the same time my husband became incapacitated and I was overwhelmed and could not get back to the store...he passed away end of January same time as the craziness started so I am stuck with the pillow.. I have called a couple of times but no response...today i was hung up on. Greta Gilford ...
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ID
#1975892 Review #1975892 is a subjective opinion of poster.
Pros
  • Comfortable at first
Cons
  • Then proceeded to harden up
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer

Your service dept. is a joke?? have called three days in a row,no response,have sent a message(email), again no response. I need a return number so that i can return 2 pillows that don't work

pillows are a joke,they do not live up to their advertisement . have requested a return number for 3days in a row.. no response. service dept. needs to be overhauled!!!!!

User's recommendation: DO NOT BUY FROM THIS COMPANY.

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ID
#1933576 Review #1933576 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Hated it the fill is crap
Preferred solution
Full refund

Not Happy

I have sleep issues so I thought I would try My Pillow. The price was horrendous but I bought the hype. It really is just a pillow case stuffed with chunks of foam. After you have laid on it for 5 minutes the chunks shift to the unoccupied part of the pillow leaving you with no support. I am going to Wal-Mart to buy a $10. standard pillow (like I had before) as they work so much better than "My Pillow."

User's recommendation: Not worth the price.

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ID
#1929057 Review #1929057 is a subjective opinion of poster.
Location
Vancouver, British Columbia

Missing covers

My wife bought two (2) roll and go pillows. They were received but the covers which his part of the order were NOT IN THE SHIPPING PACKAGE. CUSTOMER SERVICE IS A JOKE. NEVER AGAIN.

User's recommendation: FORGET CUSTOMER SERVICE.

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ID
#1926342 Review #1926342 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
So yes we are in troubling times and let's face it the virus is what it is. We cannot live in a bubble forever. So seeing the commercials and knowing that this company was located in the U.S. I thought why not try there product and support them. Well they are...
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ID
#1920806 Review #1920806 is a subjective opinion of poster.
Service
Mypillow Advertisement
Pros
  • Us company
Cons
  • Bad timing to order now
Preferred solution
Let the company propose a solution
New Reviewer

Received topper 3 weeks ago didn't like it. I have been trying to return it for 2 1/2 weeks Topper will not fit back into box I need to purchase a box ineed the rma number i cant reach cust. serv

no one answers the customer service number held phone for 1 hour each time I called and after one hour customer service disconnects me every time
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ID
#1919504 Review #1919504 is a subjective opinion of poster.
Product
Mypillow Mattress Topper
Preferred solution
Full refund

Bad pillow

WORST PILLOW EVER GAVE ME Horrible NECK AND BACK PAIN FOUGHT IT TILL 3 AM Through IT ON FLOOR WENT BACK TO MY $3 Walmart PILLOWS 1/2 HR LATER PAIN SUBSIDED AND I COULD GET SOME rEST I FEEL SCAMMED BY FALSE ADDVERTISING
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ID
#1918313 Review #1918313 is a subjective opinion of poster.
Location
Deland, Florida

Not true advertising

I have a neck problem from bad car accident. Keeping neck level during sleep is very important. My other pillows finally gave out. Been looking for a good replacement for a year. This is by far the worst. Tried buying in store but always out. So I order online, the worst deal I ever made. Now I have bad headaches, and cannot get neck back in straight. Been calling ten days, also sending emails. They Just called while writing this. They felt my spirit.

User's recommendation: Try store only. It may work for you.

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ID
#1911858 Review #1911858 is a subjective opinion of poster.
Location
Emeryville, California
New Reviewer

Product sucks

These pillows suck! Shame on this *** for selling these as supportive pillows. They absolutely are not! Bunch of diced up egg shell foam thrown in a piece of crap lining. Unfreakingreal this guy gets away with this crap. And wears a cross. Look at the way the pillows sag when he holds them! Oh! And try and get a refund! This *** *** will rot in ***

User's recommendation: Don’t do it!

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ID
#1899293 Review #1899293 is a subjective opinion of poster.
Loss
$70
Preferred solution
Full refund