Unclaimed
MyPillow
Reviews and Complaints
430K
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
3.3M
PAGE VIEWS
20
ISSUES RESOLVED
MyPillow Net Promoter Score (NPS)
-10
low
NPS
-100
100
- 45% Promoters
- 0% Passives
- 55% Detractors
MyPillow's estimated NPS of -10 considered to be low. 45% of users would likely recommend MyPillow to a friend or colleague.
Customer Satisfaction
MyPillow Reviews
Return question
No complaints whatsoever regarding returns or replacements. This was the best warranty process ever. All companies should operate like My Pillow. I didnt realize I was contacting pissed consumer. It was nestled in between MyPillows address on Goggle results.
ID
Location
Delray Beach, Florida
Pros
- Customer service was accomadating
- Fast and relieable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThe wonderful Jaclyn Cooper took care of my request and my beach blankets are on the way already. I love you Jaclyn, you are the best ever!
I used BOGO promo code and ordered 2 - 40" x 78" fiesta beach blankets. I received 2 - 60" round bath towels. Please send me what I ordered or please refund my money by crediting my credit card. Thank you for any help you can give me on this mistake.
User's recommendation: Trust Mike Lindell's great company!
ID
Location
Austin, Texas
New Reviewer
Order
Too expensive, I had no idea! Ill go somewhere else. What a deal, buy one get one free it pay for two
ID
Location
Colorado Springs, Colorado
Pros
- Christian
Cons
- Extremely annoying commercials
- Idea that you get one pillow free
Preferred solution
Price reduction
Inquire info about bed platform and matresses
I called Customer Service for information but got a stupid on-line box for pissed customers. I wasn't pissed but now I'm annoyed.
1 comment
ID
Location
Los Angeles, California
ORDERED A FULL MEMORY FOAM MATTRESS ON SUNDAY,JUNE 26th,2022!
THE BED FRAME WAS DELIVERED IN 3 DAYS! THE MATTRESS HAS NEVER COME!!!(ORDERED JUNE 26th,NOW JULY 11th!!!)
ID
Location
Richmond, Kentucky
Preferred solution
Price reduction
Exchange an item
I bought slippers and they were too big. Contacted My Pillow customer services and it was taken care of immediately. Honest company with excellent customer service!
User's recommendation: Always contact the company first...they will correct any problem you may have!
ID
Location
Kenosha, Wisconsin
New Reviewer
The owner is a liar
I get tired of hearing this guy lying about getting shafted by the stores that won't carry his products. His products are way overpriced AND that is why the stores stopped carrying them (in my opinion). Add to that the phony discounts he offers in his commercials! He inflates the cost to double (or more) what the original price was in the stores...which were way too high anyway! Wearing a very visible cross and closing the commercial with GOD BLESS YOU do not make a person necessarily make a person honest!!
User's recommendation: DO NOT FALL FOR GIMICKS.
1 comment
ID
Location
Niles, Michigan
Pros
- Descent stuff
Cons
- Overpriced
Preferred solution
Let the company propose a solution
Annnoying obnoxious commercials!!!!!
About had it with Mike Lindell and his annoying and his obnoxious commercials Fox News and News Max Channels!!! I can't change the channel fast enough when this SOB comes on! How years has he been polluting the air waves? Enough is enough!!! I would never buy his horrible products!!!
ID
Location
Fort Wayne, Indiana
I didn’t like the materials of the sheets plus they did not fit my Queen bed.
Customer service was very good. I contacted them and less than 10 minutes I had been issued a RMA number with my email address.
ID
Location
Morristown, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Cry me a river! :)