MyPillow Reviews

Show reviews that mention
pillow pillows money neck customer service customer night service people foam
Showing 96 of 4278 reviews Clear filter
Filter review
New Reviewer

Mypillow Standard Queen Pillow Review

It was to expensive. But I use it every night I truly don't have a stiff neck.
View full review
ID
#971598 Review #971598 is a subjective opinion of poster.
Product
Mypillow Standard Queen Pillow
Reason of review
Good quality

Mypillow Pillow Review

Really comfortable pillow which keeps its shape. Worth the price? Probably, with the "free" second one. I like throwing it in the washing machine. I was desperate for a usable pillow and this turned out to be it.
View full review
ID
#969622 Review #969622 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

Mypillow Pillow Review

I can't understand these negative reviews. I bought 2 from Costco because I know they'll take them back if necessary, no questions asked . I paid 80.00 for two and this is the best pillow I've ever slept on. It fluffs up easily and retains its shape. When washed it really gets big and fat. If you live near a Costco check with them about the company coming and buy that way.
View full review
ID
#960473 Review #960473 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good quality

Oops just realized this is for disgruntled consumers

I am not one, but will fill out the review anyway. Very rare for me to order any product "as seen on TV." However, Mypillow's frequent ads on Fox did catch my attention. First, I do have neck problems. I had found myself folding down pillows in half, trying to support my neck to no avail. My foam pillows propped by head in an uncomfortably high position, when experiencing neck pain. So, I decided to give Mypillow a shot. When I first opened the box I was skeptical. Looked a bit cheap, a bunch of ripped or shredded pieces of some material stuffed into a pillow case. However, when put to use, it served me well. Kinda squeeze it to fit. Definitely eased my neck pain. Love how easily and well it machine washes and dried
View full review
ID
#956531 Review #956531 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Fact it was comfortable
Reason of review
Good quality

Mypillow - Pillow Cover Review

Received the pillows on time and well packed for shipment. It takes a couple days of use to get the pillows to their optimal shape and expansion since they do arrive vacuumed packed. My pillows work exactly as described in their advertising. The shape you put it in is where it will stay until you change it. They do wash and dry well. No problems. So far a great product and I have truly tried most others on the market. Only thing is I did purchase the pillow cases recommended by customer service suppose to help keep your head cool which they do but found them to be expensive compared to others with no real noticeable difference. Fix the price and you have a complete product that is a great value and top quality. I will let you know how the next 10 year's hold up.
View full review
ID
#954523 Review #954523 is a subjective opinion of poster.
Product
Mypillow Pillow Cover
Reason of review
Pricing issue
New Reviewer

Mypillow - Customer Care Review

Although my husband & I love our pillows, registering it for the warranty was not such a great experience! Hold, hold ...continue to hold for their "outstanding" customer service. The first time I chose to hit star & leave our #. No call back from their 24/7 service. 2nd call today, I chose to hold for a full 10 minutes. I was then told by a very hesitant man, that he guessed he could register it, but he would really need to send me paperwork. I said nope thanks for the FANTASTIC service & hung up. I managed to register them on line. I don't think the claims about the terrific customer service holds water!
View full review
ID
#952720 Review #952720 is a subjective opinion of poster.
Service
Mypillow Customer Care
Reason of review
Poor customer service

Short Review on November 07, 2016

Had a law firm contact me and I found a lot of " not very up front and honest" marketing and sales pitches from MyPillow... would like to follow up on the information I acquired
View full review
ID
#950603 Review #950603 is a subjective opinion of poster.
Location
Ottawa, Ontario

Legal form sent to me regarding My Pillow

I thought it was extremely expensive but thought I would try My Pillow ?? then I get a scam notice to reply(?) and a legal form that suddenly disappeared off my sight ! It stated that they were aware of my resent purchase and I was eligible for a return for a current dispute against My Pillow . Could you perhaps resend the legal form for me to look at? Was unaware that the comment were so negative and that the same pillow sells for 25$ elsewhere. Also was told that the so called " The American Sleep Foundation " was only established by the owner of My Pillow to help boost sales ...that does not seem fair to a consumer like myself !
View full review
ID
#950278 Review #950278 is a subjective opinion of poster.
Location
Colleyville, Texas
Cons
  • Bait and switch
Reason of review
received a law suit form and would like to know more ?
Loss
$45
Preferred solution
Let the company propose a solution

Lifetime "warranty"

I purchased a pillow 3 years ago. Instantly, I fell in love with it. It was the best night's sleep that I have had in years. It was SO COMFORTABLE. It kept its shape, it was just perfect and helped ease my nech pain and terrrible headaches. SUPPOSEDLY, it can be washed and dried. Well, initially, I just threw it in the dryer, on air dry, to "fluff" it up a little bit. After that, it was never the same. It started to get clumps inside. I called customer service and was told to wash it in the machine and dry it on low heat. I did that, and now it is so clumpy and deformed, i cant even sleep on it anymore. I went to the store in the mall and asked what the "lifetime warranty" was all about. The manager said she had no idea. She told me that she didn't know what I should do with the pillow and called her district manager who told her the same thing. I was given the customer service number call. When I called them, I was told that because the pillow was over 90 days old, it could not be replaced and there was nothing that they could do for me. I mentioned the "lifetime warranty" and was told that it only was for "manufacturing defects". I asked for examples of what that would be and I was transferred and put on "indefinite hold" before the line was disconnected. I'm very unhappy with the customer service. Initially, I was very happy with the product, until I needed help.
View full review
ID
#925958 Review #925958 is a subjective opinion of poster.
Location
Sioux City, Iowa
Product
Mypillow Pillow Warranty
Pros
  • Comfort until laundering
Cons
  • Very uncomfortable after laundering as recomended
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Thoroughly satisfied with the pillow - not the mattress

I love the pillows - been using them for over 5 years - made the mistake of buying the wrong texture fill the first time - it was too soft so I re-ordered the extra firm adult king size and have been extremely happy ever since - bought two more as gifts that are still being used a year later. I just wish they would consider selling the mattresses without the box springs - hard to put a box spring in a captain's pedestal waterbed frame - ... not practical if you really want to sell mattresses. Make sure you get the firmness correct if or when you order otherwise you probably won't be happy with the product.
View full review
1 comment
#1214153

I am trying to do the buy 1.get 1 free but when I got to the webb site and the price is just shy of $100.00, how is this buy 1 get 1 when Wal-Mart sells them for $50.00?'just asking

ID
#919908 Review #919908 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good customer service

Mypillow Standard Queen Pillow Review

I was very reluctant to buy one of these. But after trying other pillows I still was waking up with headaches and a sore neck daily. So I bought one and to my surprise it works as advertised. No more headaches or sore neck from the first night. A little expensive but worth every penny. Thanks my pillow.
View full review
ID
#916640 Review #916640 is a subjective opinion of poster.
Location
Mays Landing, New Jersey
Product
Mypillow Standard Queen Pillow
Reason of review
Bad quality

May work for some but not for my wife and I

I applaude the inventor and his business model as it is very creative. So this review is not about the inventor or his marketing techniques. I ordered pillows twice at my expense to find the right firmness and spent over $250 in the process. The first time I did not know I could have received a second pillow free so I missed it and the sales rep did not tell me about it. My experience rated from a 1 to 10 with 10 being the best was a 3 and that is purely reflective of the comfort level I experienced using both pillows. The pillows have "chunky" cut pieces of foam that you "set" by pressing in both sides of the pillow before laying you head on it. At first I ordered a "soft" pillow which means it had very little foam in it to retain the head support so I woke up with my head flat on the bed and the foam chunks inside the pillow on either side of my head. So I told myself maybe I needed a firmer one so I ordered a firm one and asked for the second one which I received. It was like an overstuffed, large king pillow which was too rigid and my head would be supported at almost a 90 degree angle. So I trashed them both and at age 68 at the time reinforced my brain that "not all pastures are greener" and also "caveat emptor"! Money down the tube. I suggest that to buy a pillow go to a mattress store and test out the pillow on the kind of mattress you have and see if you can find the right density and also look for one with good ventilation.   I hope the My Pillow folks take heed and develop a better pillow. 
View full review
ID
#899227 Review #899227 is a subjective opinion of poster.
Location
Roswell, Georgia
Product
Mypillow Pillow
Pros
  • Delivered as promised
Cons
  • Effectiveness of product
Reason of review
product not effective for me
Loss
$250
Preferred solution
Let the company propose a solution

Mypillow Pillow Review

MyPillow - Simple Review #1465079741
My pillow lost its fluff and only 2/3 fluff left in it. I thought it was to stay fluffy.
View full review
ID
#859999 Review #859999 is a subjective opinion of poster.
Location
Lake Worth, Florida
Product
Mypillow Pillow
Reason of review
Not as described/ advertised

In doubt

I forgot to give a code number when ordering My Pillow and therefore only received one. I would think the Customer Service Rep. would have mentioned it in the order. After sleeping on My pillow for about 4 months I actually put it in the closet for people staying overnight to use and I wanted them to go home early. I then thought maybe if I take out some of the stuffing it would make a difference..I did. I took out a plastic shopping bag full of stuffing and now I will say it is the best pillow I've ever had. Still wish you would send me my second pillow. 520-868-****.
View full review
ID
#856860 Review #856860 is a subjective opinion of poster.
Location
Florence, Arizona
Cons
  • Comfort and price
  • Thickness and firmness
  • Pillow exploding in washing machine

My pillow

I purchases a king pillow from Bed Bath and Beyound for 59.00. I will say it is a bit overpriced but it is the best pillow I have ever had. I do not understand the negative responses here. Do not buy them from the ad on TV or the website. They cost the same at BBB. But one get one free is misleading. But it's a sales plot to move more product as you feel wow two for the price of one. Anyway I recommend purchasing a king sized pillow at Bed Bath and Beyound as like I said the price is the same.
View full review
1 comment
#1163994

If you want to get more, try qvc. I got 2 pillows for $64 total.

ID
#853326 Review #853326 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Awsome peaceful sleep
Reason of review
Good quality