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MyPillow in Greensboro, North Carolina - Rip off

1.5
Details
This company kept a total of $44.00 on two returns I made. I have no product and they made a profit! Really!!!! Don't order from them!
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Review
#1415938 Review #1415938 is a subjective opinion of poster.
Cons
  • Refund policy is a rip off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Full refund
Tags
  • Bad Quality Product

MyPillow in Danville, Pennsylvania - I bought a pillow topper and two pillows queen size and two travel pillows.

I bought a pillow topper and two pillows queen size and two travel pillows that were delivered in the pouring rain and left outside without coverage. I phoned to see what to do with the pillow topper and they did not want me to send it back to give it to someone in need. I told them the pillow were also wet and they said they came free with the pillow topper and did not care. I did get my replacement pillow topper with a lot of problems, if I had to do it again I would just ask for my money back. Anyway, I am not satisfied with my pillow topper made no difference in sleeping and the pillows are very uncomfortable and too big. I do like the travel pillow and use this as my regular pillow.
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Review
#1414554 Review #1414554 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$249
Preferred solution
Let the company propose a solution

MyPillow in Aurora, Colorado - Saved my back!

I bought a new, softer mattress in July, but within no time at all, was waking up with lower back pain, hip stiffness. I love the my pillows, (I use the travel size or kid size, for my head, as I'm only 5 2' and have neck problems), and the standard or King size for body pillow support, or if I need to prop up to watch TV, so I wanted the topper. Finally invested in it, and after first night, no back pain or hip stiffness at all! Second night the same. Like magic. I'm so grateful. It's still firm enough that you don't sink into it like dough, and it's not hot at all. Stays a good luke warm, never get's hot. Love it.
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1 comment
Anonymous
#1638447

We got the Pillows several months ago and have washed them once :) We really like them and I appreciate being able to adjust My pillow without even lifting my head. Happened on this web page searching for mattress topper reviews and wanted to put in my opinion of one of their products if it would help anyone.

Review
#1414358 Review #1414358 is a subjective opinion of poster.
Reason of review
My back has stopped hurting in the morning!

MyPillow in Stamford, Connecticut - Not washable

1.0
Details
Bought the pillow, used it, dryed per instructions before using, washed it and it never dried properly even after several times drying. Had to dispose of it. Didn't bother contacting the company, as it was bought at a local retail store. Disappointed.
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Review
#1413503 Review #1413503 is a subjective opinion of poster.
Reason of review
Bad quality

MyPillow in Saint Clair Shores, Michigan - I absolutely love My Pillow

4.3
Details
First of all, I'm not a relative or friend of anyone in the company!!! I have been saving for the mattress topper and decided to check this site. I'm stunned to see that there are people who do not like the pillow that i absolutely love and will never be without. I own several, bought plenty as gifts and tell anyone, who will slow down long enough, about how it totally helped me sleep through the night and NOT wake up with a headache. I felt this was a good time to give potential buyers, on this site, another honest opinion. Like
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Review
#1413449 Review #1413449 is a subjective opinion of poster.
Reason of review
Good quality

MyPillow - Dangerous !

I don’t know what those little beads are made of! I do know that in a matter of months, maybe 3, those little beads were wearing each other down to dust. Eventually I had a bag of dust!!! I was developing a cough and it was very disturbing. The same thing happened to a friend . Facepalm
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Review
#1413011 Review #1413011 is a subjective opinion of poster.
Reason of review
Bad quality

MyPillow in Kingston, New York - Customer Service disregarding my claim. Hung up on me twice.

I called Customer Service over a month ago to complain about two pillows that split their seams in the washing machine and spilled the foam . They asked me to send a photo, which I did. Then they said they never received the photo so I resent it, and called to confirm that they received it. They did. Weeks went by with no answer so I called again today and, again, they denied receiving the photo and hung up on me. I called back and was told that they could not do anything for me. I am totally disgusted with this company. Their advertising is false and their treatment of customers is appalling .
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1 comment
Anonymous
#1605971

Call your credit card company and dispute it if you do not like the pillow if enough people would be smart enough to dispute it on your credit card and showed them the pictures you have nothing to worry about teach this piece of *** company a lesson dispute it on your credit card !!!!!!!

Review
#1411488 Review #1411488 is a subjective opinion of poster.
Reason of review
Poor customer service

MyPillow in Bonita Springs, Florida - Mattress topper

MyPillow - Mattress topper
MyPillow - Mattress topper
After less than 3 months of use of the My Pillow mattress topper it had body indentations that made the topper uncomfortable. They asked for pictures which I sent. They said they would replace it, but only after sending them a donation receipt. After contacting several agencies to no avail I was told to keep trying. Everyone knows that mattresses and mattress toppers are not donatable. I am so disgusted with this company and I will make sure everyone I know will hear about it.
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2 comments
Anonymous
#1630811

I weigh 134 and I am 5'7". I must say it's not comfortable at all and smells foul since I bought it.

I know they claim online that foam has chemicals in them, so not sure what it causing these issues. Very disappointing considering the cost is extremely high. I decided to buy a Tempur-pedic bed and it's truly the best sleep I've ever had.

I find the Tempur-pedic bed is much more comfortable than the sleep number bed. Yes, it was expensive but no amount of money can help you if you aren't sleeping well and waking up hurting because of a *** mattress pad!

Anonymous
#1619524

How much do you weigh?

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Review
#1410757 Review #1410757 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400

MyPillow in Fairhope, Alabama - Slick Advertising

"It changed my life, best pillow I have ever owned, completely cured my back problem." These are some comments from "users" or probably employees of that guy's company. And to top it off, they use the music sound identical to the old '50's song, by the Chordettes, "Mr. Sandman." The reviews average only two stars for each category. The guy makes a pillow that is the average or below average pillow, advertises it like it is the wonder pillow in the world, and people fall for it while the guy is making hundreds of millions. Too bad that consumers fail to see the reviews before ordering his pillow. Advertising is outstanding. Quality of pillow is 2 STARS.
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Review
#1410544 Review #1410544 is a subjective opinion of poster.
Reason of review
Bad quality

MyPillow in Fleming Island, Florida - I ordered a pillow mattress topper never received

1.0
Details
It was shipped to wrong address on november 1st. I was told they would contact fed ex get the package back and refund my money.On november 28th they hsd not refunded me they said they talked with fed ex and i would have to wait for fed ex to deliver it then i would have to send it back and wait for a refund. This company is awful. I WANT my refund
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Review
#1410047 Review #1410047 is a subjective opinion of poster.
Reason of review
Order processing issue