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MyPillow in Chaska, Minnesota - Rip Off Company

1.0
Details
I purchased My Pillow for my wife as a gift, but because of her neck injury she did not even want to consider it. I never opened the product and contacted My Pillow customer service. The customer service e=mailed me the label and I shipped the product right away. I was told that I would not get shipping charge back. The total purchase was $128.36. When the refund posted on my credit card it was $96.28. That was $32.08 for shipment. I called My Pillow Inc. customer service and asked why I was charged $32.08 for shipment. The customer service representative tried to tell me that was sales tax on shipment label. $9.98 shipment to me plus $9.98 shipment back plus tax. That is $12.12 in taxes. Then she checked again and said they e-mailed wrong label and said that the company would have to refund me $10.00. Not to mention that they charged me shipment of $19.96 for the product that I returned. They charge me $2.95 for shipment label, plus they overcharged. This was not my first order with this company, but it is my last. This company is in a habit of ripping customers off. If you wish to establish good customer service you should treat your customers right. I will never order from this company again and still waiting for my remainder of the refund. I paid over $100.00 for my first My Pillow, which I kept, but they lost me as a customer. Sad Angry
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1 comment
Anonymous
#1610172

I love my pillow Never had my neck bother me again and I had tried everything It is six years old and I do fluff it before bed Did these people use dryer sheets or something when washing it.

Review
#1419270 Review #1419270 is a subjective opinion of poster.
Product
Mypillow Pillow
Pros
  • Pillow
Cons
  • Misleading return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$12
Preferred solution
Full refund

MyPillow in Stockton, California - What the heck???

1.2
Details
I went to the National sleep Foundation and checked it out. Biggest scam on God's earth. This is the advise they give you for better sleep. I copied it and now I'm going to paste it. Sex = good for sleep. It boosts oxytocin (a hormone that makes you feel connected to your partner) and lowers cortisol (a stress-related hormone). Plus, *** release prolactin, which help you feel relaxed and sleepy. We all know what he does with his pillows I hope he enjoy them. Because I didn't I hate it the first day I got it and they won't take it back they won't do anything. Plus they are the snotty's people I've ever talked to. Don't buy the****ing pillow
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Review
#1419181 Review #1419181 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Minnetonka, Minnesota - Worst I ever had

1.6
Details
I bought this pillow because I'm handicapped and I need support in bed because of my legs don't been really well neither do my arms. The two that I bought I gave one to my 90 year old father and you're the one with for me. I traded for 2 weeks. Everything that I was supposed to do I did. I called up and told them that the pillow wasn't working for me. The man on the phone says that I must wash the pillow again. I did tryed for a week. Call back he said that I could not bring the pillow back because I washed it too many times. I told him I was told to wash it again. He goes what's his name I told him I didn't remember he goes well if you don't remember nothing can be done. And you should not have watched it twice. Do not buy this pillow it's a piece of *** They said 10 year warranty it's not even a 10-minute warranty. I bought these pillows for $100 being on disability it might as well been $1,000. That commercial that he's in everytime I see it makes me angrier than a hornet. At 66 years old I thought I could use some pampering. I thought my 90 year-old could use some pampering to we threw the pillows in the closet and has not open the door since.
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2 comments
Anonymous
#1611456

That pillow my pillow is *** Mays as well go to Wal-Mart and get the $9.99 pillow works just as good . Smh

Anonymous
#1611631
@Brendajw.or

You're right that's exactly what I did. Do them both in the closet and here I went to Walmart and got there pillow for $4.

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Review
#1419163 Review #1419163 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Fulton, New York - Came with the topper

the pillow flattens out in about 15 minutes. my $8 pillpw offers more support
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Review
#1418979 Review #1418979 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Victorville, California - It doesn't hold up to the claims of lasting 10 yrs

I have a my pillow and after 2 yrs the pillow went flat doesn't hold it shape. It's like buying a $5 pillow. The claim it last for 10 yes isn't true and it cost too much money. Your better off buying that $5 pillow.
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Review
#1418365 Review #1418365 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Columbia, Maryland - Your pillows in hospitals

We have been sleeping on your pillows for a while. Recently I was hospitalized in Johns Hopkins hospital in Baltimore, Md. The pillows they use are not as comfortable as a Mypillow. Perhaps you could sell them some pillows. They have many facilities. Norma Palladino 9020 Crestleigh Rd. Ellicott City, Md. 21042
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Review
#1416995 Review #1416995 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good quality

MyPillow in Montrose, Colorado - Terrible Pill

Terrible Pill goes flat every night and gives me a pain in my neck
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1 comment
Anonymous
#1615484

my pillow goes flat after lying down on it for a few minutes. I have to sleep on my side because when I fluff it up it is so high it hurts my neck and I have trouble breathing.

I wake up every morning now with a very bad neck pain. I am very disappointed with this pillow.

Review
#1416653 Review #1416653 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Scottsdale, Arizona - Shut up!

Please shut Mike Liddel up! Your pillow sucks and your commercials are annoying. Get a spokesperson, so we don’t have to look at your dorky face or listen to your nasty accent.
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Review
#1416341 Review #1416341 is a subjective opinion of poster.
Product
Mypillow Commercial
Reason of review
Bad quality

MyPillow in Greensboro, North Carolina - Rip off

1.5
Details
This company kept a total of $44.00 on two returns I made. I have no product and they made a profit! Really!!!! Don't order from them!
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Review
#1415938 Review #1415938 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Refund policy is a rip off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$44
Preferred solution
Full refund
Tags
  • Bad Quality Product

MyPillow in Danville, Pennsylvania - I bought a pillow topper and two pillows queen size and two travel pillows.

I bought a pillow topper and two pillows queen size and two travel pillows that were delivered in the pouring rain and left outside without coverage. I phoned to see what to do with the pillow topper and they did not want me to send it back to give it to someone in need. I told them the pillow were also wet and they said they came free with the pillow topper and did not care. I did get my replacement pillow topper with a lot of problems, if I had to do it again I would just ask for my money back. Anyway, I am not satisfied with my pillow topper made no difference in sleeping and the pillows are very uncomfortable and too big. I do like the travel pillow and use this as my regular pillow.
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Review
#1414554 Review #1414554 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Poor customer service
Loss
$249
Preferred solution
Let the company propose a solution