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MyPillow in Akron, Ohio - Garbage

1.5
Details
My pillow is nothing special. They say 60 day money back but you have to pay for shipping to return it and pay for return label.. horrible investment
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Review
#1389094 Review #1389094 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Return, Exchange or Cancellation Policy

MyPillow in Honolulu, Hawaii - Get outta town!

1.0
Details
We are sick and tired of your assinine pillow and bed foam and stop bleed infomercials. It is sickening. Not personal but too much too often. Give us a fekin break.
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Review
#1388958 Review #1388958 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

Stay Away from MyPillow

1.4
Details
I purchased two queen size MyPillows....They are more the size of a standard pillow..my queen size pillow cases are way to big on them. Received rolled up in a plastic bag.....instructions said to "fluff" in dryer for fifteen (15) minutes....I did...came out of dryer with hard cotton ball size lumps inside. Does not stay fluffed ...goes flat after short time of using. I wake with stiff neck and headache.. I reached out to customer service...was told I had to pay for return shipping...$10.00...so much for 60 day guarantee...took them two days to find my order...I deal with different CS rep. each time... Mike Lindell likes to wear a cross in his tacky, annoying TV ads...does not run his company like a christian. Please do not spend almost $100.00 like I did...Absolutely not worth the money...
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Review
#1388597 Review #1388597 is a subjective opinion of poster.
Product
Mypillow Pillow
Cons
  • Everthing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Full refund

MyPillow in Point Pleasant, New Jersey - Aweful

2.2
Details
I loved my pillows, then chose to give to my father in nursing home to make him more comfortable. I have called your customer service several times, to no avail. My Dad passed away Jan 31, 2018, and all of his posetions were donated - so I lost the pillows. I have tried to speak with Customer Service about this, and they are very cold about possibly offering me a discount/because of the situation. I have no choice but to post my complaint. You see, after cervical surgery C5-C7 Then lumbar/S2-L5, Yes, I miss these pillows - they made me more comfortable. However if your company is this lousy, to not offer me a discount, I will have no choice than to unreccomend something that at one time was a God send. Sadly, Anne Osley aosley@comcast.net
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2 comments
Anonymous
#1591808

The fact that you gave your pillow away is not the company’s fault/problem. That was your choice.

You shouldn’t expect a company to give you a discount on their product because of your own choices. I am a business owner myself, and I wouldn’t give you a discount either.

Anonymous
#1586514

How can I take a consumer complaint seriously when the consumer is illiterate? Usually people who are this uneducated are those who expect free handouts and can't take care of themselves let alone have unbiased opinions.

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Review
#1386179 Review #1386179 is a subjective opinion of poster.
Service
Mypillow Customer Care
Reason of review
Poor customer service

MyPillow in Reading, Pennsylvania - Horrible Pillow

My Pillow is a piece of junk. I can't believe he gets away with it. I bought one because nobody ever attacked him so I believed it worked. I thew it away.
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Review
#1385762 Review #1385762 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Harrison, New Jersey - The worst pillow

I bought my pillow because listening to the add in tv sound like a great pillow so I went and bought 2 theses are awful pillows my neck hurts all the time since I got them buyer be aware save your money awful
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1 comment
Anonymous
#1587683

I agree...worse pillow ever...the two I received are full of lumps...(yes I " FLUFFED" them.... I contacted CS....was told the 60 day guarantee does not include return shipping...$10.00 to return...couldn't find my order...what a mess..

Filling is like hard cotton balls....Stiff neck and headache when I use MyPillow Horrible pillows and CS.... Stay away...

Review
#1384921 Review #1384921 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Bad quality

MyPillow in Chillicothe, Ohio - Best night sleep ever!!!

I bought the king mattress topper and 2 pillows. The first night, I didnt sleep well, but second night better, and after that I have slept better than ever!! So comfortable, just can't believe it. I was hesitatant because it's pricey, but I am so happy I bought it. Fast shipping, received in just about 3 days. I bought a 2800.00 mattress and it's not nearly as comfortable as this topper is. Just love it.
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Review
#1384605 Review #1384605 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good quality

MyPillow in Boca Raton, Florida - Worst ad ever

Who pays for that noisy and bored ad , does it really sells?
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Review
#1384601 Review #1384601 is a subjective opinion of poster.
Reason of review
Bad quality

MyPillow in Miami, Florida - I LOVE My Pilloww!!

5.0
Details
These are the most wonderful pillows I’ve ever used. I have fibromyalgia and for the first time in a long time, I wake up refreshed. I’ve had them since Christmas of 2017 and today (October 17,2018) I washed them for the very first time. I was very nervous after ready all of these horrible reviews that they wouldn’t be the same. I just took them out of the dryer and I think they are better than they were - if that’s even possible. There is NO funky smell, they dried perfectly and I’m thrilled with them. I was 2 pillows together in my front loading washing machine on the cotton cycle. Warm water, normal spin. I also threw in 2 bath towels just to add a little extra to the cycle. I use detergent, no fabric softener and they smell fantastic. I put them in the dryer on the highest heat possible and I dried them for about 75 minutes. I’m sure they were dry at 60 minutes but I just wanted to make sure. They are fluffy and they smell so fresh and clean. I don’t know why so many people are having so many problems... the only thing I can guess is that they are buying knock odd My Pillow brand pillows. Just follow the directions and they will be perfect!!
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Review
#1384577 Review #1384577 is a subjective opinion of poster.
Product
Mypillow Pillow
Reason of review
Good quality

MyPillow in Arlington, Texas - This Christian claimed business is out to rip you off.

1.0
Details
My pillow topper is a huge scam! They say you have a 60 day money back guarentee..but will tell you that you have to donate the topper to get a refund. The manager also hung up on us a we were asking why we would not get a refund! This is the most unprofessional business i have ever seen. Do not fall for their scam! Down and drity scoundrals!
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6 comments
Anonymous
#1624660

The reason they ask you to donate is because they cannot sell it once someone has slept on it. By donating the mattress topper, you may be helping someone who doesn't even have a bed.

Did you ever think that the Salvation Army & other places to donate the topper may give that topper to a homeless person who would be more appreciative of that, than those who complain about everything. Before you ask, no I don't work for My Pillow company.

We purchased a mattress topper for our camper & it was a drastic improvement. So, instead of calling people scam artists, perhaps you should learn why they ask you to donate it & you should be counting your blessings that you aren't one of the homeless people who would love to have something comfortable to lay on.

Anonymous
#1634737
@notagain

I think you missed the point of the complaint. The company not only forces the purchaser to donate the slightly used topper, but they keep $60 for shipping.

The company doesn’t want the problem of getting rid of the used topper. This has nothing to do with being rich or poor, but has EVERYTHING to do with false advertising.

Furthermore, management sounds horrific to deal with. Too many unsatisfied customers to invest my hard earned money into a product that doesn’t do what the owner of My Pillow claims.

Anonymous
#1634750
@notagain

I have repeatedly viewed the ‘My Pillow’ infomercials and was considering the purchase of one. I have had surgery on lower back and have had bilateral hip fusion because of work related back injury.

I have not had a good nights sleep in a few years and this is why I was considering this mattress pillow topper.

However, after reading multiple reviews, I have decided it’s not worth the price, the headache and the lack of transparency. Thank you to all who have taken the time to inform unsuspecting buyers of the negativity of the topper and the company.

Anonymous
#1589219

The Mattress Topper is an infomercial. Infomercials are scams!

All infomercials want you to the buy junk they sling within the time they have. Hence, all the reviews solidify this product is poorly made junk.

I was thinking of buying this product because the pillow really is amazing. Just get the pillows.

Anonymous
#1596980
@LP

Amazon has the "Perfect Cloud" mattress. My husband and I bought a new travel trailer and the mattress that came with it was junk.

We bought the Perfect Cloud and loved it so much that we bought another mattress for our bed at home.

I also bought a Perfect Cloud pillow. I am 70 years old and I have serious back problems so I still have pain but the new mattress helps me sleep through the night.

Anonymous
#1634739
@LP

Thank you! Just saved $300 by not wasting time and money on junk.

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Review
#1384303 Review #1384303 is a subjective opinion of poster.
Product
Mypillow Mattress Topper
Reason of review
Return, Exchange or Cancellation Policy