RW B Jdh

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Verified Reviewer

I ordered a product on their website that Jaclyn Cooper told me was never available to purchase!

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Updated by user Aug 28, 2022

I would like a refund, but I'm severely disabled and have no way to get to the post office to return the wrong products I received. I guess I'll just have to except the fact that I got totally screwed by MyPillow and their fu#@ed up customer service department.

I'll never buy anything from them ever again, potentially costing them thousands of dollars. I still love Mike Lindell and all God fearing conservatives.

Original review Jul 29, 2022
I ordered 2-40"x78" rectangle beach blankets and twice they sent me 2-60" round towels. Jaclyn said my product was never available for sale. What kind of f#@&ed up marketing dept. advertises a product on their website that no one can buy. I told her I love Mike Lindell & all true conservatives, but I won't be buying anything else.
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Loss:
$79
Pros:
  • Mike lindell
  • Republican conservative owner
Cons:
  • Advertising product not available

Preferred solution: Full refund

User's recommendation: Even good people make totally f#@&ed-up mistakes.

1 comment
RW B Jdh

My pillow marketing executives need to be replaced. They are totally unqualified to be in upper management positions. Seriously, think about it.

Anonymous
map-marker Saint Paul, Minnesota

Returns have been handled well. The fact I've HAD to return items (3 to date) does not speak well.

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There was a split in the slippers I bought that separated the sole from the upper and the slippers are less than 5 months old.
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Pam H Xtn

My shoes my son got me for Christmas and can you please send me a new pair the shoes I got for are to small can you please send me another pair s

Shoes are to small for my feet i will tell everyone that my shoes are to small for me my son jimmy got this for Christmas are you going to send me another pair
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Preferred solution: Another pair I was give this and they are to small I can't not send this back to you they are to small

User's recommendation: If you can give me another pair

Anonymous
map-marker Broken Arrow, Oklahoma

Need to return my husbands shoes and get a bigger size.

I was on hold so long. So I got no answers from customer service. Then I got on chat and they wanted money. I was not giving them my credit card information. It was supposedly 1$ but they also wanted me to be a membership.
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Anonymous
map-marker Douglas, Georgia

Feel ripped off

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I am a big fan of Fox News and let Mike Lindell snake oil salesmanship suckers me in. Bought 2 over priced Pillows. Hated them wanted to return return cost was to high (shipping and restocking) daughter-in-law was going to order pillows and I advised her not to order and gave her the 2 that I had. She returned after 2 nights and said no thanks. They went into trash $129.00. Still watch Fox News but thankfully the remote has mute button when Mike The snakeLindell advertisement comes on.
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Loss:
$130

Preferred solution: Nothing got less than nothing.

User's recommendation: Don’t buy bad deal.

1 comment
Guest

Act now. I will let you buy my sheets and slippers.

Get them while supplies last. :)

Peggy G Lnl

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Verified Reviewer
| map-marker Springfield, Missouri

Very nice and very helpful

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I w only has the slipper since Christmas 2021- the part of the sole on both slippers - the part that has the my slippers logo on it has worn quickly and is tearing from both of the slippers. I dont know what else to say as I told the customer service lady what the problem is and she was very nice and helpful
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Preferred solution: Replacement of slippers

Anonymous
map-marker Santa Barbara, California

Too hard to place an order. Never again

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Impossibility of placing an order. Couldn't get through by phone or online order. Simply too chaotic and difficult. What an unbusinesslike mess you are !!!
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User's recommendation: Give up. Chaotic "service"

2 comments
Guest

I've ordered without problem. Maybe you called customer service after hours. They also have a live chat option on the right side of the home screen.

Guest

The website is horrible. I tried multiple times to purchase towels and it just doesn't work!

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Stacy S Kwj

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Verified Buyer
|

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Verified Reviewer

Allergic Reaction

MyPillow - Allergic Reaction
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MyPillow - Allergic Reaction - Image 3

I slept with My pillow for 3 nights. I slept great and the pain in my shoulder/Neck went away!

I was bragging it up! After the 1st Day I started to feel sick to my stomach and called it an early night. I woke up the 2nd morning to have SEVERE HIVES and SWOLLEN EYES!!!!!!!!!! I went to the Dr and was prescribed Zyrtec and Pepcid and advised to take Benedryl at night.

I called it another early night. Woke up the 3rd morning to Hives mostly gone; however, BOTH eyes were swollen! I knew it had to be the My Pillow

Thankfully Amazon gave me the money back!

How sad and discouraging though that so many people must be allergic to the polyurethane the pillows are made of..The My Pillow is not even allowed in my bed any longer! Thumbs down!

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Pros:
  • Comfortable
Cons:
  • Allergic reaction

Preferred solution: Let the company propose a solution

User's recommendation: BEWARE if you may be ALLERGIC to polyurethane filler

Gary J Had

Not a complete order

MyPillow - Not a complete order
We ordered the buy one get one pillow free only received one pillow also ordered a dog pillow and slippers
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Preferred solution: Deliver product or service ordered

User's recommendation: Send complete order or don’t say one thing and do something else

Anonymous
map-marker Richmond, Kentucky

ORDERED A FULL MEMORY FOAM MATTRESS ON SUNDAY,JUNE 26th,2022!

THE BED FRAME WAS DELIVERED IN 3 DAYS! THE MATTRESS HAS NEVER COME!!!(ORDERED JUNE 26th,NOW JULY 11th!!!)
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Preferred solution: Price reduction

Gwendelyn Byg

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Verified Reviewer
| map-marker Norfolk, Virginia

Venmo account

I couldn't activate my account when I put in my card expiration date. The service agent told me that I had to put in the hold expiration date because they haven't updated that part of the system. She was right it work.
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User's recommendation: Good customer service

Anonymous
map-marker London, England

Can't access my account

My phone got stolen yesterday 25.10.2022 and I blocked my atm card.But I need another atm card and i need to access my revolut account again.Please help me get access to my account.I don't have the old no access.
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Layne Dgy
map-marker Houston, Texas

Excellent in every way except the return policy.

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Return policy doesn't allow for multiple returns at the same time. Found this to be a considerable waste of time. Still love the Company, though.
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User's recommendation: I will buy again from MyPillow.

Anonymous
map-marker Miami, Florida

The pillowman is a jerk

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I do want to apologize for using the not-so-great language but I called one night and spoke to one of your gentleman there he accused me of not having an account he said the address I was given him was incorrect he couldn't tell me what the address was that he had I didn't understand any of it so I went into my phone and found the confirmation number of what I had ordered and it got a very pleasant young lady who apologized and found my account with no problem the address was the same as it was supposed to be I gave her the same information I gave him but he was insistent that I didn't have an account I don't know whether he was new and didn't know what he was doing but I was very aggravated but like I said the girl I spoke to was very sweet and I would like you to know she's an asset to your company

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User's recommendation: Don't buy this product this man's an idiot along with his friend Trump and he must be really be doing bad because his expensive pillows a Downton 1998 sad

1 comment
Guest

Agreed! About had it with SOB on FOX News!

They just had bring that SOB back on again!

Damn you Fox News! I wish that cancel culture would cancel that damn lindel and his pillow commercial!!!!!!!

Anonymous
map-marker Newton Center, Massachusetts

New account

I can't link venmo with my bank. I have waiting for my payment since monday November 17th 2022. What can i do now.???baf
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