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First of all the pillow is not smooth. It feels as if it is full of knuckles pressing against my scalp.

The first and only time I used it I woke up 4 hours later with severe pain from the base of my neck to bottom of my spine. Thier guarentee is to add or remove fill.

It takes one time for person to learn not to put thier hand in a fire to learn it hurts.That's what they expect me to do with my neck and spine again and I had to pay for return shipping. STAY AWAY FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Not as described, Guarentee is bogus.

Monetary Loss: $25.

Preferred solution: don't make promises you can't keep.

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