On June 29th I placed an order with My Pillow using the Promo(Hannity) order buy one-get one free,and was charged shipping. Only one pillow came in the order, so I re-ordered second pillow, and was charged shipping.
I sent the second pillow back after sleeping on the first one for a week, it was very lumpy,and was charged shipping. The customer service was not helpful and said these are the shipping charges even for customer dissatisfaction.
This company is not one that I would ever recommend to anyone in need of bedding. There is such misrepresentation of this product to the public and their service is poor.
This person wrote the review because of problems with payment at Mypillow. Reviewer claimed that he or she wants Mypillow to read this review and look into the issue (if any).
The most disappointing in user's experience was shipping charges and buy one get one free scam. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.
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