I purchased the BOGO MyPillow for a total of $108.57 ($89.97 +$8.62 sales tax + $9.98 shipping). They were HORRIBLE and I wanted to return them for a refund.
I contacted MyPillow and printed off a return label which I was told would be $9.98. ..I believe they had no right to charge tax on shipping AND charge me again for shipping back.. Here is the email sent to me: On your order the initial shipping fee plus sales tax on the shipping fee is also nonrefundable. You were charged $89.97 for two pillows + Shipping at $9.98 + sales tax at $8.62.
Total charge for the order $108.57 The refund is for $87.66.
That is $9.98 + $9.98 +$0.95 deducted from the total paid. Needless to say, I HOPE this company gets another rip from the BBB!
Reason of review: Return, Exchange or Cancellation Policy.