Anonymous
map-marker Laguna Niguel, California

DO NOT WASTE $

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased four pillows for my family. The kids hated them and I thought also same.

I also purchased sheets and towels. Sheets are okay, they are not made in America. The towels have fallen apart and now are being used to dry off the dogs. They are also not made in America.

There is no return at all.

They will run you around. Do not buy.

View full review

User's recommendation: Save Your Money

Featured
Ree T Yak

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Littleton, Colorado

My Pillow does not make their mistakes right

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MyPillow - My Pillow does not make their mistakes right
MyPillow - My Pillow does not make their mistakes right - Image 2
MyPillow - My Pillow does not make their mistakes right - Image 3
MyPillow - My Pillow does not make their mistakes right - Image 4
MyPillow - My Pillow does not make their mistakes right - Image 5

I have never been more disappointed in a company or customer service. I ordered a mattress and foundation from My Pillow.

We received the foundation in defective condition. First of all, the parts were not contained and were all over the box and several were missing. Secondly, It did not fit together right, even after watching their video. We decided to rigged it so we could go ahead and use it since I didn't have a bed, having already sold mine.

When we attempted to put the slats on, they were about 1 inch too wide for the foundation and 5 inches to short lengthwise (the slats were encased in material). I called their customer service and was asked to send pictures, which I did. They sent an email telling me I could donate the topper, which is not the problem. I called them and spent several minutes waiting, just to be told that they would send a new foundation out.

We are in our 70's and live in a townhouse which has 3 floors and FedEx delivered to our garage. We had already carried the box up and were not interested in doing that again. We asked for a refund and they could come get the other one if they so desired. This was their solution: Feel free to donate it to a charity and get a receipt to send to them before sending a refund.

I asked: Why would I take all that part, carry it down three floors, rent a truck and take it to a charity for their opportunity to deal with a defective platform foundation, which they will just have to dispose of? The answer: That is what Mike wants and they will take it. That is just ridiculous. My Pillow claims to have the best customer service on earth, yet they don't listen nor understand what the customer is needing when it was their fault the problem existed in the first place.

We have given up and have held the foundation together the best we could with braces and our own screws (many were missing from them), cut the slats down to fit the bed and have placed the mattress. This truly is ridiculous and so uncaring by this company and I would NEVER recommend them to anyone, ever.

These are the kind of people that make Christians look bad to the world. My Pillow, you should be ashamed of the way we have been treated.

View full review

User's recommendation: Stay away from this company.

1 comment
Guest

He is TRUMPS buddy what do you expect. He probably does not pay his bills and, oh yes he was a *** head and leopards don’t change their spots!

Mike L Fwv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sheridan, Oregon

The pillow is good but bossiness practice not worth doing business with them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I like their pillows, they last and of course comfort is personal.

But the company is horrible and not worth doing business with.

If youd like your order in a reasonable amount of time, good luck!

They wont even ship for a couple weeks

They will bombard you with marketing materials and spam. If youre going to buy the pillows, buy them from a 3rd party like Amazon. Itll be worth a few extra bucks

View full review

User's recommendation: There are less frustrating places to buy

Pgcotype123

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The new ones stink!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have some (very) old ones, and they're great. As for the new ones, don't bother. You can find superior pillows at any other store.

It's worse (for me, anyway) that ML supports La Naranga.

View full review
Cons:
  • Overpriced and not the quality that was advertised

Preferred solution: To warn any other people who are thinking of buying anything from this company. Everything is overpriced.

User's recommendation: No, no way, and nope. Don't do it!

1 comment
Guest

Same for me. I had six of the first my pillows that came out and loved them all, but the price was so high then. The prices come down but so as the quality the new ones are crap don’t buy any pillows from them.

Anonymous
map-marker Carefree, Arizona

Lumpy and very uncomfortable

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I made the mistake of buying 2 my pillows a few years ago when he was all the hype. Stupid, stupid, stupid.

Paid way too much for an inferior product. The pillows became lumpy and distorted so badly that they are completely uncomfortable.

View full review

User's recommendation: Don't buy

Anonymous
map-marker Milford, Connecticut

Throw Blanket is an Insulting Joke.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The "Plush Fleece Throw Blanket" is an Insulting Joke. When it came in a tiny box that also held the "Free Mini Pillow" (useless btw) my Wife and I laughed out loud.

When I called I told them that I spent THOUSANDS with their company (to support Mike) back when the prices were inflated- The Mattress, many sheets, slippers, slide sandals, multiple pillows, and more, but THIS? was LAUGHABLE. I paid to ship it out and they wanted me to pay about $10 to ship it BACK! I told the girl I will rather throw it away and NEVER shop with them again.

She said (in a passive aggressive tone)- OK. So I am Done with Mike on principle.

View full review

User's recommendation: DO NOT buy the "Plush Fleece Throw Blanket"

2 comments
Guest

Keep buying s hit you don't need.

Dray Tiz

Ples contect me

View more comments (1)
Aleister Jmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lincoln City, Oregon

What to expect I’m in the shoe business I could buy those not the leather ones, but the fabric were under $1.75. I don’t care if it’s size 13 or baby that’s what it cost me and they’re not guaranteed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Sell quality products possibly the pillows would make them the name thats somewhat quality and different the sheets no big deal the kitchen towels no big deal those dollar store

View full review

User's recommendation: If the dollar is important to you, which I think it is, it is to me be very careful what you buy from Mr. pillow I would say the pillows are probably great but mostly other merchandise forget it go to dollar store or the discount stores and find them TJ Maxx and

Brigett G Yhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I love everything I've ever gotten from them.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have 4 bedrooms, and they all have giza sheets on them. I have probably 15 of the pillows.

I have ourchased slippers, socks, a hoodie, and several sets of towels. My daughter and son in law have the coil mattress and wouldn't trade it for anything. They occasionally offer free shipping which is a big plus.

I will continue to shop at My Pillow whenever the need arises. I love supporting Patriots.

View full review
Pros:
  • Great products
Keaundra Xml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Disgusted with this crocked company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This is the most disgusting company ever. everybody in their customer service is lying, We placed an order, they charged my credit card, and today, after more than 2 weeks later, i still did NOT receive my order.

I never received an email confirmation of my order - the same problem i had with them last year... i spoke with a supervisor and she promised to talk to the owner to fix it. More than a year later they have still the same problem. This Mike Lindell is the most crocked man ever.

His products are TERRIBLE and he does NOT care for his customers at all.

On top of everything, he has the audacity to call himself a Christian - obviously he knows Nothing about God... he is an imposter, a fake, a manipulator, a liar and a crook!

View full review

User's recommendation: NOWAY

Harry R Rlq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrific service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Horrendous customer service. Terrible product. And I have been bombarded by emails that have nothing to do with my product

View full review

Preferred solution: Apology

Sharmila Fhb

Lots of hype then the product was cheap and poor quality. Couldn’t use it even for shams.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ordered because we wanted some sleep solutions. Poor product. Basically chunks of foam that move around and no support.

View full review

User's recommendation: Don’t bother.

Tessla Rlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The BEST pillow ever made

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I know to have a pillow over 15 years is unheard of by some ..but that said Ive had my..My Pillow for that long and I would never have any other pillow.. the problem is the color of the firmness I had is faded from washes and years..but its still the best ..I never had a sore neck or head from the day I started using it..I think the color was yellow for the firmness.. paid 50.00+ for it but it was the best investment..

View full review
Pros:
  • Best pillow ever

Preferred solution: The firmness pillow I’ve had for 15 years..lol

User's recommendation: Buy and keep him in business

Zaahir Ijt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Somerset, New Jersey

Delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Its puzzling in this day and age to wait 14 days for a couple of pillows and sheet set to be shipped and delivered from MN to NJ.

When I called customer service to get a clarification for such a timeline I was told that how it is for standard delivery and I can cancel the order if Im not satisfied.

View full review

User's recommendation: Good quality stuff but be aware of this long delivery and lack of accommodation by customer service.

Brian B Yso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love my slippers!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Great slippers! Comfortable easy to clean and look great! Delivery was quick and the slippers arrived as ordered!

View full review
Pros:
  • Great product
BetsyGail W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stuffing

I've bought many My Pillows in the past and have always been very happy with them. But this time, not so much.

I received a new My Pillow as a gift. After using it, I washed it and the stuffing came out all over the place.

View full review
Pros:
  • Restful sleep

Preferred solution: A new pillow