MyPillow Reviews

Show reviews that mention
pillow pillows money neck customer service customer night service people foam
Showing 465 of 4278 reviews Clear filter
Filter review

Terrible product

We bought (2) pillows 1 1/2 yrs. ago and recently washed them, like you should. Well.....Now they are garbage because they are a mass of lumps. Mike's pillows are a massive lie just like his political views. I'll never buy anything from this company EVER again!!!

User's recommendation: Made like garbage.

View full review
ID
#2618543 Review #2618543 is a subjective opinion of poster.
Location
Huntington Station, New York
New Reviewer

Promo code for two sets of sheets, received one

While ordering, put in code for two sets of sheets and selected my two colors only one arrived. Thought perhaps my other set was running Behind. Waited another week. Called customer service, was told there was a mistake and my sheets were on their way. Waited another two weeks, never received my order. Called customer service back again. They told me I only ordered one set of sheets thats what I paid for. They said I needed to pay an additional amount for the second set. I explained I had ordered with the code buy one get the second set free. She said no I needed to pay an additional amount for that second set. I think this is a scam and the way they promote their codes.revived

User's recommendation: Go to Amazon or a department store!

View full review
1 comment
#2049368

Get in touch with the Attorney General in their area and see if they can do something for you...

ID
#2615032 Review #2615032 is a subjective opinion of poster.
Location
Coventry, Connecticut
Pros
  • Good quality
Loss
$75
Preferred solution
Deliver product or service ordered
I purchased the "new product" "My Slippers". It took two weeks for fulfillment. The first pair did not fit. The web portal does not facilitate returns or exchanges. I called customer service &;;;;;;;;;; the recording announced a wait time of up to one hour. The...
View full review
View full review
ID
#2609361 Review #2609361 is a subjective opinion of poster.
Location
Neptune City, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Feel falsely advertised

DThe GizaDream Sheets are by no means a dream. Standard 400 thread count in a very wrinkled product is not the most comfortable sheets I will ever own. Either Mike lies or he is unaware of the substandard product he is hawking. Either reason is poor business. Done with this American Company .

User's recommendation: Do not buy.

View full review
ID
#2581325 Review #2581325 is a subjective opinion of poster.
Product
Mypillow Sheet Set
Pros
  • Pillows are good
Cons
  • Misleading ad
Preferred solution
I want them to stop the false advertising. His line is made in India and is not as promised.
New Reviewer

My Pillow refuses to refund my credit card

MyPillow - My Pillow refuses to refund my credit card
When the mattress arrived on April 21, 2021, the box was torn and the bottom was wet. I called My Pillow to ask for a refund. The first question from Customer Service 'Is it still in the original box? Second, send us a picture." Yes, it is still in the original box and I sent a picture. Today is May 28, 2021, and we are still waiting to get the $1297.09 credited back to our account since My PDDODillow keeps disputing our claim

User's recommendation: DO NOT PURCHASE ANYTHING FROM MY PILLOW SCAM CO.

View full review
ID
#2577892 Review #2577892 is a subjective opinion of poster.
Location
Conway, South Carolina
Loss
$129709
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I feel like I have been baited and switched

I ordered a 3 inch mattress topper with 2 free pillows from their website. The order arrived quickly but when we opened the box the pillows were not included. I called the company and when a rep answered she told me that what my order was a 2 inch topper and that does not include the free pillows. I complained that the website does not even show a 2 inch topper and informed the rep that I will return returnformy money back Iuld beIf returning since

User's recommendation: If you are going to take a chance with this company do not use the website, place the order with a person.

View full review
ID
#2527776 Review #2527776 is a subjective opinion of poster.
Cons
  • Website needs drastic improvement
Loss
$9
Preferred solution
Full refund

Still waiting

I have no idea when my order is done show up ????????????????????????????????????????????????????????????
View full review
ID
#2499259 Review #2499259 is a subjective opinion of poster.
Location
Hillsboro, Oregon
New Reviewer
I wanted to support Mike, so I ordered the pillow topper and the book I didn't even want. I waited a couple of weeks and a small opened box arrived with just the book in it. I spend one hour on hold listening to the same Elvis song over and over and the girl finally...
View full review
View full review
ID
#2499174 Review #2499174 is a subjective opinion of poster.
Loss
$243
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad business practices

I ordered two pillows and they charged my card immediately, although they were not going to ship the pillows for 3-4 week. I called and they told me that was their policy. If Mike Lendell is such a good Christion, he should practice what other good companies do and not bill until shipped. Companies like Amazon, Costco, Walmart and Home Depot. I cancelled my order as I do not want to do business with any company that has bad business practices.

User's recommendation: Do not buy from this company until they bill when shiped.

View full review
ID
#2444471 Review #2444471 is a subjective opinion of poster.
Product
Mypillow Premium Pillow
Preferred solution
Let the company propose a solution
New Reviewer

Pillows

The Worst Pillow Ever. Had neck and backache from day one. Kept them anyway, since it was impossible to reach customer service. 2 hour wait times, and NO ONE responds to emails in their contact sheet. Not to mention the CEO is an avid Trump Supporter, so he stands for everything i do not I literally threw these pillows in the trash and bought much better ones at Macy's. The Worst Company The Worst Pillow Don't buy

User's recommendation: Find a different brand somewhere else.

View full review
1 comment
#1989580

What does his political leanings have to do with the pillow?...you didnt like ..fair enough but to crowbar that he is a trump supporter etc makes you an internet karen

ID
#2442661 Review #2442661 is a subjective opinion of poster.
Location
Pacoima, California
Loss
$100
Preferred solution
Full refund

Credit not authorized

1. I have a credit of $17 which was supposed to be applied to todays order, and it was not. 2. I am on the free-trial delivery service, but it did not give me an option in the pay link. How do I resolve both of these issues?
View full review
ID
#2432479 Review #2432479 is a subjective opinion of poster.
Location
Alexandria, Louisiana
New Reviewer

Worse sheets I have ever purchased

Was extremely happy when my sheets arrived today. Washed them according to directions, in the dryer . Just got them out of the dryer. I was stunned at how wrinkled they were. They were a hot mess. I am 70 yrs old and have washed a lot of sheets and these are the worst. So I call customer service as you need a RMA number on. the return form and on the outside label. Wait time was about an hour. Yes, I said an hour! and the whole time they play "Amazing Grace". Do not buy these sheets.

User's recommendation: Do not buy these sheets.

View full review
ID
#2417071 Review #2417071 is a subjective opinion of poster.
Cons
  • Loop of old scratchy version of 1 verse of amazing grace
  • Everything with it
Loss
$170
Preferred solution
Full refund

Not as advertised

The MyPillow doesnt work as the owner claimed during his commercials. Laying my head on the pillow it flattened out, needed to couple it with my other gel pillow to get any leverage. Not worth the price paid.

User's recommendation: There are other pillows that are more comfortable and not as pricey.

View full review
ID
#2408851 Review #2408851 is a subjective opinion of poster.
Location
Kingston, New York

Dissatisfied with my bed's mattress topper

I wrote about my problems with the bed topper, It slides, even with the elastic corner straps, its not very thick, it doesn't look like the nice layered topper in the ads, at best I think its no more than an inch and a half when sleeping on it. It does not have a removable cover that may be laundered.

User's recommendation: Look elsewhere for a mattress topper.

View full review
ID
#2394881 Review #2394881 is a subjective opinion of poster.
Location
Lake Forest, California

Sore Neck more than Ever!

What a load of crap. 60 days is not much time for such a "quality" pillow. After washing, pillow supports for a couple of nights, then slowly looses support until you are quite sore by morning. Will not be purchasing a second time.

User's recommendation: Do Not Buy!

View full review
ID
#2387720 Review #2387720 is a subjective opinion of poster.
Location
Concord, California