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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Returned the pillows and was told my refund would be $105.98 they only returned $95.40. Crooks!

and on top of that, took 30 days after they received my pillows, return. Had to call them 3 times.

Bought them hoping to get better sleep and to help my husband's neck pain, made the pain worse. Had to beat the pillows each night to fluff them up. They do not keep cool, head get heated up just like regular pillows and you have to flip over to cooler side, several times a night.

Cheaply made, can not believe they would last for 10 years.

I do not recommend wasting your money. I end up loosing almost 20.00 in shipping them back and you have nothing for it.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $11.

Preferred solution: Full refund.

I didn't like: Not refunding the price i was due.

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Portland, Oregon, United States #1237031

My law firm has filed a class action lawsuit regarding the My Pillow "Buy One Get One Free" Promotion. We are currently investigating consumer's experiences with My Pillow.

If you are interested in participating, please contact me. We want to talk to consumers who have participated in either the Buy One Get One Free promotion, and the 50% Off Promotion.


Thank you.

Rick Klingbeil

Midlothian, Virginia, United States #1223007

All that for $11. Wow get a life! Be thankful it wasn't a major loss.

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