I bought my pillow at a store April 2013. The first night I felt I slept better, but that was it.
I did not give up, have kept using it. Now you can feel the crumbling of all the little pieces that make up the pillow. It does not feel cool. I used in Michigan where I was living and am now in Florida.
I followed the instructions to the letter and have washed and dried it only one time. Again, very disappointing and would never ever recommend it to anyone !!
I do not have the receipt so am stuck with this pillow, but its going to find a new home, IN THE TRASH... Thanks for nothing.
Product or Service Mentioned: Mypillow Pillow.
Monetary Loss: $60.