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After calling to have an order corrected (they shipped the incorrect pillow) I was told to try the pillow for a bit, there wasn't that much difference. After trying the pillow for a couple of weeks I called back to have the pillow exchanged and they were very argumentative and would not return the pillow, they indicated I waited too long!!!

After much discussion the agreed to exchanged the pillow, but they charged me almost $20 to ship the pillow back and indicated that the replacement would NOT be under any type of warranty...WHAT? The representative was extremely argumentative, no customer service AT ALL - do not believe what they say on their advertisments!

This person wrote the review because of poor customer service of mypillow pillow from Mypillow. Reviewer claimed that he or she wants Mypillow to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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