If your unhappy with this pillow get your money back don't try to exchange it, it will take you weeks to get your replacement. Your best bet is to buy an expensive well made pillow from a retailer.
There is nothing special about these pillows. Oh and if you usually sleep with a queen you better get king because they run really really small. Customer service is very poor. They are saying it is going to take at least 7-14 days to receive our replacement pillows when they received ours back after only 2 days.
What a joke ! !
Reason of review: Poor customer service.