MyPillow Phone Numbers and Emails

Toll-Free Number:

  • (800) 544-8939
    Order Now
Send Message

Customer Service:

  • (800) 724-9805
  • (800) 308-1299
  • (800) 308-2885


  • (800) 951-4694

MyPillow Emails:

Customer Service
Investors/ Franchising
Finished Product Inventors
Advertising Inquiries, Marketing Inquiries
Is this your business?
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Contact Information

MyPillow Website:

MyPillow Help Center:

Corporate Office Address:

My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States

Other Info (opening hours):

Monday - Friday: 7 AM - 9 PM (CST)
Saturday - Sunday: 8 AM - 8 PM (CST)

MyPillow Customer Service Reviews

1.9 / 5
Sonja M Roz
To “undo” a post made by mistake!

I thought I was contacting MyPillow regarding a problem with an order. Unbeknownst to me, I was actually posting on That WAS NOT my intent!...

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Mike L Swb
So disappointed

I had the old Mike pillows for several years and was quite happy with them. With all the hype around my pillow 2, I decided to order two of them. The first...

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How Good is MyPillow's Customer Service?

Lonn Npf
Lonn Npf
Feels Satisfied | Aug 23, 2023

Calling their main # over 20x with no success. Passed got me tonight through

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Maricella Frt
Maricella Frt
Feels Satisfied | Aug 16, 2023

Amazing experience as always

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Alleyah Sjm
Alleyah Sjm
Feels Satisfied | Jul 26, 2023

cant remember her name but she was just awesome have never got such a pleasant and knoledgable custoomer service representative ever

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Leeta Ftx
Leeta Ftx
Feels Disappointed | Jun 10, 2023

Awful customer service very disrespectful

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Estelle Hvg
Estelle Hvg
Feels Disappointed | Apr 26, 2023


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Clotee Xeo
Clotee Xeo
Feels Disappointed | Apr 15, 2023

Can not reach anyone with my problem

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Summary of MyPillow Customer Service Calls

06:32 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyPillow?

Shipping and Delivery Question:

  • “When will my order be delivered?”
  • “Never received my order”
  • “I have not received my pillows”

Return/ Replace Question:

  • “Dog bed replacement cover”
  • “Need to return a purchase”
  • “Return sandals”

Request for Information Question:

  • “Check on a return”
  • “Need help with ordering”
  • “Question about my purchase”

Product/ Service Question:

  • “Order a pillow”
  • “No response to my email, thought maybe a phone call would work. After reading the reviews, I'm doubting it.”
  • “Two pair of house shoes damaged”

Payments and Charges Question:

  • “Overcharged”
  • “Discount didn't apply”
  • “Billing”

Refund Question:

  • “Pillow cause stenosis and I would like a refund.”
  • “I haven't received my refund”
  • “Refund complaint”

Staff Question:

  • “Customer service”
  • “Talk to customer service”
  • “Send pic of my split sole on my slippers and no one hasn’t replied yet. Poor customer service !”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “Received merchandise that was cancelled”

Website/ Application Question:

  • “I mistakenly clicked on your website. I do not want to join your site. I really don’t like the nameThank you”
  • “I can't get website to work”
  • “I recently filled out an application to sell my book on the my pillow store ..have not heard from you yey”

Account Question:

  • “I haven't received a credit back to my account”
  • “Password”
  • “I sent back slippers and my account has not been credited. I'm disputing with credit card co.”

Cards Question:

  • “Got email last night that I qualify for gift card code MPMCHR for my first order”

Employment Question:

  • “Customer representative job”

Other Question:

  • “To praise and thank Mike for being a patriot”
  • “Order sheets”
  • “Lookiing for my order”



Michael J. Lindell is an Inventor, Manufacturer as well as CEO of Mypillow. Over 10 years ago he faced a problem of pillow going flat and decided to solve it. Michael began to learn sleeping disorders and research pillows intended to create the best ones on the market. Currently, Mypillow directly employs over 600 people. MyPillow is based in Michaels home state of Minnesota. The company designs and manufactures Premium Pillows, Toppers, Pet Beds as well as Accessories. It sells its products online providing a number of quality guarantees.

MyPillow reviews and complaints

MyPillow is ranked 76 out of 339 in Bed and Bath category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAMasterCardDiscoverAmerican Express

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