MyPillow Phone Numbers and Emails

Toll-Free Number:

  • (800) 544-8939
    Order Now
Send Message

Customer Service:

  • (800) 724-9805
  • (800) 308-1299
  • (800) 308-2885


  • (800) 951-4694

MyPillow Emails:

Customer Service
Investors/ Franchising
Finished Product Inventors
Advertising Inquiries, Marketing Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

MyPillow Website:

MyPillow Help Center:

Corporate Office Address:

My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States

Other Info (opening hours):

Monday - Friday: 7 AM - 9 PM (CST)
Saturday - Sunday: 8 AM - 8 PM (CST)

MyPillow Customer Service Reviews

1.9 / 5
Cancel my order

I could not get a hold of anyone in customer service either through email or phone call last time I was on hold for a half an hour and I just gave up No one...

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Gary h Kwb
Unhappy return policy

I ordered the wrong size by not asking my wife cause I wanted to surprise her. So I started a return,so much for free returns. You get penalized a processing...

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Summary of MyPillow Customer Service Calls

06:38 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyPillow?

Shipping and Delivery Question:

  • “Did not receive my order”
  • “I need to change my delivery address .”
  • “Have not received my pillows”

Request for Information Question:

  • “Waiting for a confirmatin”
  • “Need to know where my package is. I ordered two pillows.”
  • “Looking for my free gift, I never received when I got two pillows”

Return/ Replace Question:

  • “Exchange”
  • “Return mattress topper- wrong SIZE.”
  • “Return an item”

Product/ Service Question:

  • “Order a pillow”
  • “Two pair of house shoes damaged”
  • “Defective Mens slippers”

Payments and Charges Question:

  • “Billing”
  • “I want to know when I will be getting my rewards for my deposit to my wallet”
  • “Need a promo code”

Refund Question:

  • “I haven't received my refund”
  • “Refund complaint”
  • “Received wrong amount. Need print out of refund”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “Received merchandise that was cancelled”

Staff Question:

  • “Customer service”
  • “Send pic of my split sole on my slippers and no one hasn’t replied yet. Poor customer service !”
  • “The customer service work. Was in true about what he said about me”

Account Question:

  • “I haven't received a credit back to my account”
  • “Password”
  • “I sent back slippers and my account has not been credited. I'm disputing with credit card co.”

Website/ Application Question:

  • “I recently filled out an application to sell my book on the my pillow store ..have not heard from you yey”

Cards Question:

  • “Got email last night that I qualify for gift card code MPMCHR for my first order”

Employment Question:

  • “Customer representative job”

Other Question:

  • “Order in trouble”
  • “Not satisfied with the (2)2.0 pillows we recently purchased”
  • “Ordering slippers”



Michael J. Lindell is an Inventor, Manufacturer as well as CEO of Mypillow. Over 10 years ago he faced a problem of pillow going flat and decided to solve it. Michael began to learn sleeping disorders and research pillows intended to create the best ones on the market. Currently, Mypillow directly employs over 600 people. MyPillow is based in Michaels home state of Minnesota. The company designs and manufactures Premium Pillows, Toppers, Pet Beds as well as Accessories. It sells its products online providing a number of quality guarantees.

MyPillow reviews and complaints

MyPillow is ranked 77 out of 310 in Bed and Bath category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAMasterCardDiscoverAmerican Express

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