MyPillow Phone Numbers and Emails

Toll-Free Number:

  • (800) 544-8939
    Order Now
Send Message

Customer Service:

  • (800) 724-9805
  • (800) 308-1299
  • (800) 308-2885


  • (800) 951-4694

MyPillow Emails:

Customer Service
Investors/ Franchising
Finished Product Inventors
Advertising Inquiries, Marketing Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

MyPillow Website:

MyPillow Help Center:

Corporate Office Address:

My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States

Other Info (opening hours):

Monday - Friday: 7 AM - 9 PM (CST)
Saturday - Sunday: 8 AM - 8 PM (CST)

MyPillow Customer Service Reviews

1.9 / 5
Mike L Swb
So disappointed

I had the old Mike pillows for several years and was quite happy with them. With all the hype around my pillow 2, I decided to order two of them. The first...

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Cancel my order

I could not get a hold of anyone in customer service either through email or phone call last time I was on hold for a half an hour and I just gave up No one...

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How Good is MyPillow's Customer Service?

Leeta Ftx
Leeta Ftx
Feels Disappointed | Jun 10, 2023

Awful customer service very disrespectful

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Estelle Hvg
Estelle Hvg
Feels Disappointed | Apr 26, 2023


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Clotee Xeo
Clotee Xeo
Feels Disappointed | Apr 15, 2023

Can not reach anyone with my problem

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Tyriana Dou
Tyriana Dou
Feels Disappointed | Mar 12, 2023

didnt gat my free gift with purchace

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Tiffanny Wzt
Tiffanny Wzt
Feels Satisfied | Mar 04, 2023

My rep was T J. He was FANTASTIC. Resolved my problem quickly and favorably. He’s a great employee.

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Astra Ctq
Astra Ctq
Feels Satisfied | Feb 28, 2023

The customer representative was very helpful, professional.

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Summary of MyPillow Customer Service Calls

06:26 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyPillow?

Shipping and Delivery Question:

  • “The myslippers I ordered was to big need a different size”
  • “Get king size dream sheets”
  • “Ordered wrong item”

Request for Information Question:

  • “Question about my purchase”
  • “These slippers suck. My second pair has the jell lining blowing the sides our. I'm glad you don't make your pillows like this. I'm questioning my wife', and her dedication to you. This *** wasn't made my Walmart slippers lasted yeaes”
  • “Questions about exchanging for different size and also exchange because of rip”

Return/ Replace Question:

  • “Return”
  • “My pillow topper has a deep sunk in place need replacement”
  • “Exchange”

Product/ Service Question:

  • “No response to my email, thought maybe a phone call would work. After reading the reviews, I'm doubting it.”
  • “Order a pillow”
  • “Two pair of house shoes damaged”

Payments and Charges Question:

  • “Discount didn't apply”
  • “Billing”
  • “I want to know when I will be getting my rewards for my deposit to my wallet”

Refund Question:

  • “Pillow cause stenosis and I would like a refund.”
  • “I haven't received my refund”
  • “Refund complaint”

Staff Question:

  • “Talk to customer service”
  • “Customer service”
  • “Send pic of my split sole on my slippers and no one hasn’t replied yet. Poor customer service !”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “Received merchandise that was cancelled”

Account Question:

  • “I haven't received a credit back to my account”
  • “Password”
  • “I sent back slippers and my account has not been credited. I'm disputing with credit card co.”

Website/ Application Question:

  • “I recently filled out an application to sell my book on the my pillow store ..have not heard from you yey”

Cards Question:

  • “Got email last night that I qualify for gift card code MPMCHR for my first order”

Employment Question:

  • “Customer representative job”

Other Question:

  • “An order”
  • “Please remove”
  • “By the Gods dream sheet”



Michael J. Lindell is an Inventor, Manufacturer as well as CEO of Mypillow. Over 10 years ago he faced a problem of pillow going flat and decided to solve it. Michael began to learn sleeping disorders and research pillows intended to create the best ones on the market. Currently, Mypillow directly employs over 600 people. MyPillow is based in Michaels home state of Minnesota. The company designs and manufactures Premium Pillows, Toppers, Pet Beds as well as Accessories. It sells its products online providing a number of quality guarantees.

MyPillow reviews and complaints

MyPillow is ranked 76 out of 319 in Bed and Bath category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAMasterCardDiscoverAmerican Express

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