Contact Information

You can contact the customer service representative of MyPillow calling MyPillow's helpline phone numbers.

Toll-Free Number:

  • (800) 544-8939 Order Now

Customer Service:

  • (800) 724-9805 Canada
  • (800) 308-1299
  • (800) 308-2885

Sales:

  • (800) 951-4694 Canada
  • (800) 544-8939 Order Now
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Currently you can call only US numbers.

MyPillow Website:

MyPillow Online Chat:

MyPillow Emails:

  • Customer Service
  • Media Advertising Inquiries
  • Media Marketing Inquiries

Corporate Office Address:

My Pillow, Inc.
343 East 82nd Street Suite 102
Chaska, Minnesota 55318
United States

Other Info (opening hours):

Customer Service Department is Open:
Monday-Friday: 7AM-9PM (CST)
Saturday-Sunday: 8AM-8PM (CST)

Help in Social Networks:

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MyPillow Rating Based on 2.2K Reviews

Rating details

1.8
more details
Product or Service Quality
Value for money
Price Affordability
Style and Design

Rating stats

Rating trend

Summary of MyPillow Customer Service Calls

121 TOTAL
CALLS
02:59 AVG CALL
DURATION
35% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MyPillow Customer Service?

Request for Information Question:

  • “Question about an order”
  • “Questions about my pillow”
  • “How can I return it king size bed topper? I have a really hard time sleeping on it it's too hard. I bought it at Kohl's about two years ago.” , Review # 2118771

Return/ Replace Question:

  • “My pillow does not seem to be supportive any longer I would like to exchange it or return it”
  • “To do a return”
  • “I used my pillow and honest it was not right for me. I had a restless sleepless night. I would like to return it and get a refund”

Shipping and Delivery Question:

  • “I didn't get my sheets”
  • “Order not recieved”
  • “To get the corporate helpline”

Staff Question:

  • “Customer service” , Review # 2148684
  • “An error on your part and the terrible customer service involved in resolving issue” , Review # 1948695

Product/ Service Question:

  • “To see about putting your commercials on our network.”
  • “Defective topper”
  • “Defect and will contact social media!!”

Payments and Charges Question:

  • “I can't figure out the Giza promo code”
  • “Quedtions about paying the bill other thsn on line”
  • “Promo code 20 Also matress cover”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel order I placed 30 minutes ago”

Employment Question:

  • “Customer representative job”

Refund Question:

  • “Refund complaint” , Review # 2009122

Other Question:

  • “Where's my mattress topper”
  • “Purchase product in”
  • “To see about making an order”

About

MyPillow Warranty
To read more: https://www.mypillow.com/guarantee-warranty
MyPillow Terms of Service
For the best experience on MyPillow's' site, be sure to turn on Javascript in The User's browser. I understand that by providing MyPillow's' email address I am opting into MyPillow's Exclusive Customer Only Buyers club in which I will receive exclusive offers from The Company via email. When purchasing a product from MyPillow's' Pillow, Inc. The User of Website acknowledge and accept that The User of company services may receive special offers electronically and by other means directly from Company's Pillow, Inc. Company's Pillow's acknowledgement of an order means that The User's order request has been received; it does not mean that The Customer's order has been accepted or shipped or that the price or availability of an item has been confirmed. Company's Pillow makes a conscientious effort to describe and display its products and services accurately on the Site. Despite these efforts, a small number of items on the Site may be mispriced, described inaccurately, or unavailable, and www.mypillow.com may experience delays in updating information on the Site and in Company's advertising on other sites.
To read more: https://www.mypillow.com/terms-conditions
MyPillow Privacy Policy
For the best experience on Company's site, be sure to turn on Javascript in The Client's browser. Company's Pillow, Inc. (or Website" MyPillow's'" or "Website Owner") is the company that operates the website with a home page at www.MyPillow.com ("Website" or "Site"). This Privacy Policy describes how The Company collect, use, share and protect the information The User provide through this Website. It applies to information The Company collect on this Website and in email or other electronic messages between The Customer and this Website. This Privacy Policy does not apply to information collected off-line or on any other website operated by any third party, including MyPillow's' vendors and affiliates. The Company may update this Privacy Policy from time to time. Updates and changes will be posted on this page of the Website, and The Company may also communicate changes through email or other methods.
To read more: https://www.mypillow.com/oikl
MyPillow FAQ
To read more: https://www.mypillow.com/faq
Top MyPillow Services

Buy One Get One Free Deal, Customer Care, Shipping Service

Top MyPillow Products

Pillow, Commercial, Standard Queen Classic Pillow

MyPillow Pros and Cons

Pros: Extreme comfort, Great product, Deep sleep, Pillow, Slept well for the first time in a long time

Cons: Pillow quality, Customer service, False advertising, Poor quality, Overpriced

Summary

Michael J. Lindell is an Inventor, Manufacturer as well as CEO of Mypillow. Over 10 years ago he faced a problem of pillow going flat and decided to solve it. Michael began to learn sleeping disorders and research pillows intended to create the best ones on the market. Currently, Mypillow directly employs over 600 people. MyPillow is based in Michaels home state of Minnesota. The company designs and manufactures Premium Pillows, Toppers, Pet Beds as well as Accessories. It sells its products online providing a number of quality guarantees.

MyPillow reviews and complaints

MyPillow is ranked 60 out of 225 in Bed and Bath category

Area Served

USA, Worldwide

Payment Methods

PayPalVISAMasterCardDiscoverAmerican Express

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