Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Value for money

After hearing promo on radio I ordered buy one get one free +2. Travel pillows.

Total cost $116 dollars. Cost of one pillow was $99dollars, but WOW I was getting this miracle cure for my neck pain!!! While waiting for delivery I was shopping at Bed Bath and beyond....My Pillows for sale $49dollars each!!! I was to late to cancel the order, delivery had arrived that same day.

I called customer service at My Pillow regarding price difference and was told that the store pillows are not the same quality, meaning less filling and flat edging!! I asked why this is never mentioned in the many ads on tv/radio, she said the person who took the order should have told me that there are different price ranges. My reply "What a Scam"!!!

It cost me $33dollars to send the box back...Beware!! I will file a complaint with The Consumer Protection Agency stating false advertising against My Pillow Co.

Review about: Mypillow Standard Queen Pillow.

Reason of review: Pricing issue.

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