I called their customer service line to ask what the "Member's Only Buyer's Club" was that the web site wanted me to opt in to and got a continuous recording of "Amazing Grace". The alarm bells went off and I decided to look for reviews online.
Wow, am I glad I did. Doesn't sound like too many people are pleased with this crappy pillow and customer service. Also, I found out that the shyster on TV is being investigated for fraud.
Glad I dodged that bullet. I just hope they didn't send me some malware or adware while I was on their web site.
Reason of review: Pricing issue.