We purchased a Mypillow from a home goods store. While we bought the medium support level, it was still WAY too much..
I tried to return it to the store and they said it was non-refundable due to health reasons. When I called the company they could only offer an exchange (for the same thing) because we did not buy it from their website.
It is a complete ripoff. And, while they are touting buy one get one free on their site, the retail is $99 for one and half that price in a store, so it's really misleading.
I would never recommend this company or their product.
Product or Service Mentioned: Mypillow Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $59.
Preferred solution: Full refund.
I didn't like: Misleading money back guarantee.