Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Despite the claims that the pillow won't go flat, it DOES immediately the first time used. In order to maintain any sort of "fluff" to the pillow, I have to put in the dryer at minimum of once a week.

I wish I had checked actual reviews instead of the so called "testimonials" that are included on the website. I would return the pillows, but it annoys me that return postage is up to the dissatisfied consumer, not the company that sold the misrepresented merchandise.

I have had better luck with the 2 for $20 pillows I have purchased from discount stores/warehouse clubs. If I were to rate the "mypillow" with stars, it would receive a half-star!

Review about: Mypillow Premium Pillow.

Reason of review: Not as described.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Goes flat, Not worth the money, Inaccurate advertisine.

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