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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Value for money
1 comment

Pillows came as promised. Poor quality, not worth the money.

I wanted to return them and at the very least get one with more filling that might be firmer. Good luck getting a hold of them. You are on hold listening to gospel "Praise the Lord" music. No where in your order are there any instructions on how to return it, other than call a number.

They do not publish their address anywhere. Not on their invoice, not on their website. If you call to order, they answer immediately.

If you call to return or exchange, good luck getting through. They don't ever want to hear from you again.

Product or Service Mentioned: Mypillow Pillow.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

I liked: Delivered as promised, Fast delivery.

I didn't like: Substandard quality.

Company wrote 0 private or public responses to the review from Dec 10, 2016.
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Brownsburg, Indiana, United States #1254715

Maybe you should dispute the charge with your CC company?

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