This evening, I viewed a My Pillow advertisement on Fox News and then called your 800 number to obtain price and shipping information. The TV advertisement said (TV Promotion Code 510) the pillow is $20.00 plus shipping.
When I spoke to the MY Pillow representative, she stated the price was $89.95 plus shipping at $9.80 to my location. The representative said that the price I quoted was incorrect. I advised that the price of $20.00 is what appears in the commercial. I equate this to false advertising.
Your representative stated that if I should see this advertisement again, take a photo of the ad and then send it to: email@example.com and I would receive a fee of $200.00. I seriously think that your marketing department needs to conduct an in depth review of all your TV ads for accuracy to avoid misleading or erroneous pricing.
At this time, I am holding off purchasing any pillow(s) from your company because of price inconsistency and the negative consumer information I have read.
Product or Service Mentioned: Mypillow Commercial.
Reason of review: False Advertising (Price).
Preferred solution: I did not purchase a pillow, but wanted to complain about the price inconsistency. .
I didn't like: False advertising regarding price on tv ad.