My complaint is about My Pillows. They are comfortable, but the claims they can be washed are false.
I washed one it fell apart had yellow foam pieces all over the washing machine. My daughter who does not live with me helped me clean it up, It filled 2 garbage bags Because I was more interested in cleaning up the big mess and didn't think to take a picture (there was a lot of yellow foam pieces) they now refuse to replace it. I talked with chat and the only way you can prove it according to her was a picture. The foam is now in a landfill!
We still have 1 I use , but I will not wash it again! My daughter was a witness, I am a very ethical nurse and would never cheat anyone!
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Warranty issue.
Monetary Loss: $60.
Preferred solution: replacement pillow.
I liked: Comfort of the pillow.
I didn't like: It fell apart in the wash.