The pillow feels fine to me when it is all fluffed up. But the statement about it staying firm all night long is a downright lie!
I wake up every 2 hrs, each time my head is laying in a "hole" with no support. So I grab the ends, top & bottom to punch and re-fluff it. The filling has gone somewhere, certainly has not stayed under my head. I am tired of having to practically reconstruct the *** thing every 2 hrs.
Washing & drying did not alleviate the problem.
The person whose dog chewed on it is lucky,...at least it's one way to get rid of it. ITS A RIPOFF!
Product or Service Mentioned: Mypillow Pillow.
Reason of review: Bad quality.