I bought a pillow topper and two pillows queen size and two travel pillows that were delivered in the pouring rain and left outside without coverage. I phoned to see what to do with the pillow topper and they did not want me to send it back to give it to someone in need.
I told them the pillow were also wet and they said they came free with the pillow topper and did not care. I did get my replacement pillow topper with a lot of problems, if I had to do it again I would just ask for my money back.
Anyway, I am not satisfied with my pillow topper made no difference in sleeping and the pillows are very uncomfortable and too big. I do like the travel pillow and use this as my regular pillow.
Reason of review: Poor customer service.
Monetary Loss: $249.
Preferred solution: Let the company propose a solution.