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No customer service once you place the order. YES I AM PISSED AND VERY DISSATISFIED!!! I was notified that my order would arrive today 12/20/2021..I just called and the recording said it was being prepared for shipmentso when will it arrive now?

User's recommendation: NEVER.

Preferred solution: Deliver product or service ordered.

MyPillow Pros: Speed of shipment, Shipping speed and tracking.

MyPillow Cons: Ship my order.

Location: Stockton, California

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Yup, I received the same treatment. And I paid extra to get the gift before Christmas.

Their advertising says guaranteed. This is now 3 days after the holiday and still no package. It was ordered on Dec 9th. The C/S bot is reporting over 4 hours wait time to speak to a human.

I actually waited over an hour yesterday but I just couldn't stand listening to one more rendition of Amazing Grace.

I am beginning to think this is all an intentional ploy to dissuade any service related questions. I want a refund on the extra shipping charges but there does not seem to be a reasonable way to communicate that.

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