MyPillow - I was told my order would be delivered today and just called customer service and it said it was being prepared for shipment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQNew Reviewer
No customer service once you place the order. YES I AM PISSED AND VERY DISSATISFIED!!! I was notified that my order would arrive today 12/20/2021..I just called and the recording said it was being prepared for shipmentso when will it arrive now?
User's recommendation: NEVER.
Preferred solution: Deliver product or service ordered.
MyPillow Pros: Speed of shipment, Shipping speed and tracking.
MyPillow Cons: Ship my order.
Location: Stockton, California
Thank You for Your Reply! We are processing your message.
Yup, I received the same treatment. And I paid extra to get the gift before Christmas.
Their advertising says guaranteed. This is now 3 days after the holiday and still no package. It was ordered on Dec 9th. The C/S bot is reporting over 4 hours wait time to speak to a human.
I actually waited over an hour yesterday but I just couldn't stand listening to one more rendition of Amazing Grace.
I am beginning to think this is all an intentional ploy to dissuade any service related questions. I want a refund on the extra shipping charges but there does not seem to be a reasonable way to communicate that.