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Exchange, Refund and Cancellation Policy
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3 comments

Purchased My Pillow in December 2016. I have given it a year, but still not one thing has been right.

I went to the site to order the pillows. According to the site, my size I would need the Green Fill Pillows. When the pillows arrived, the chart inside stated that I should have the Blue Fill Pillows. I still toss and turn all night.

I need to re-adjust the pillow constantly, as always nothing has changed. Totally disappointed with this product. Does not one thing that they advertise it does. WHAT A RIP OFF!!!

How are they allowed to still advertise all these claims? Something seems to be wrong.

Review about: Mypillow Standard Queen Pillow.

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

I didn't like: Did i even get the right pillow.

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Anonymous
#1431275

Why should you have to stress out about a return? They guarantee it and should be no hassles whatsoever!

Anonymous
#1429792

Found your problem. You should try taking the pillow out of the box before use. You’re welcome.

Anonymous
#1425228

My Pillow accommodated an exchange without any hassle. IF you noticed what seemed to be a wrong pillow shipped to you, you should have kept a copy of the order you placed, then let them know within the time limit.

Why wait a year. I have a copy of the size chart from their website and from what we received in the booklet with our order, they are identical.

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