Calabash, North Carolina
Not resolved
3.2
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
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This is not a comfortable pillow at all! They are lumpy and I wake up all through the night trying to smooth out the lumps!!

They poke in my ear, my face or in my neck. It does not matter if I slept on my back or my side I get the same result. I have been waking up many times throughout the night in a lot of pain.

They will take the pillows back but I must pay the shipping and handling......REALLY? What kind of customer service is this??

Reviewer is in unhappy mood. This person stated that there is a room for improvement of return policy. Please immediately contact the author of this review to discuss bad quality of mypillow pillow and associated monetary loss in the amount of $50. Mypillow needs to issue a full refund according to poster's claims.

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