When I first received my pillows they were O.K. pillows. I bought two of them. They seemed comfortable for the most part and I liked them. I then washed and dried them and right away they became very lumpy. Then they were very uncomfortable due to the lumps. Became too firm as as well as lumpy. I am very disappointed. These pillows are a scam as far as I'm concerned. I am a sleep tech. in a sleep lab and it's hard to believe that these pillows won an award from a sleep association. I wouldn't want these pillows in my lab. I'm sure the patients would complain.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
I didn't like: Bad product.