1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
2 comments

I am waiting for a refund from them, hopefully it will come through. If not, then there's always challenging it on my credit card.

The pillow is simply shredded foam in a case. The case is filled with various amounts of foam chunks to achieve different firmness levels. I tried the one recommended by them; too firm. I tried the next level down: the foam shifted around and my head made a flat spot just like a feather pillow. In both cases, the foam felt very uncomfortable and lumpy next to my cheek, as I am a side sleeper.

I remember years ago being able to buy shredded foam to stuff pillows; it was the cheapest fill that you could buy. The fill on My Pillows seems identical.

On another note, I posted a negative review on their Facebook page. I was immediately attacked and called "fake", "dirty rotten liar", "unpatriotic", "communist", etc. I looked through the reviews and saw that EVERY negative review had similar comments. I sent My Pillow a private message, suggesting that these comments should be removed as they didn't reflect the company's mission statement, and they were very unconcerned about it.

I added my receipt to this post, as I did to my Facebook post. This didn't seem to stop many people from calling me names anyway, they said the receipt was also fake. BUYER BEWARE!

Review about: Mypillow Pillow.

Reason of review: Bad quality.

Monetary Loss: $106.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
h.kitchener
#1457891

You spent an awful lot of money on a foam pillow(s)! Wait a reasonable amount of time for the refund and then dispute the charge if you need to. Remember, the best pillows are made from feathers, not artificial stuff.

marvmarvs
to h.kitchener #1457898

I know! No kidding! I believed the commercials.

You May Also Like