Recently my local Costco offered "My Pillow". What I found by actually touching one was that it is actually a basic cotton case stuffed with random, oddly shaped pieces of foam.
I could easily discern that this pillow would be anything but comfortable, as the foam easily separated as my hand pushed down upon it. There is no doubt in my mind that by morning the user would be lying flat on the bed with a puff of foam pushed to either side of their head. Never buy a pillow you cannot touch. And steer clear of this product.
It's not worth buying.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of mypillow pillow. Mypillow needs to read this review and look into the issue (if any) according to poster's claims.