I bought these for a Christmas present for myself 2 weeks before Christmas. I waited until Christmas Eve to try them out.
I couldn't believe the lumps and the stench of these things. So I read directions to put in dryer on high heat for 15 minutes. Ok. So it fluffed up a bit, but I had to laugh and laugh over how they were supposedly going to hold my head up???!!!!
I emailed Customer Service today and was told to try washing/drying and then see how they worked. HA!~ When I said I wished a Return Authorization Number, I was told it would cost $9.98 to use one of their labels PLUS TAX. TAX??? on a label that is sent via email???
I will send my own method and will post back on whether I got the 100% refund of my $107.17. WOW!~ I got such a bargain!~!~ NOT!~ Complete garbage. I will go back to my Isotonic pillow which lasted 10 years for the initial cost of $89.
Please do NOT purchase these. They are reminiscent of those chopped foam pillows from my youth: hot in summer and cold in winter.
Product or Service Mentioned: Mypillow Standard Pillow.
Reason of review: Bad quality.