They are making a cheaper version and selling it to retailers. It is called the Classic series and has TWO loft levels.
On the packaging label of the Classic pillow it states it is the official pillow of the National Sleep Foundation But.... the booklet that comes with the Classic pillow we purchased states the Premium Pillow is the offical pillow of the National Sleep Foundation; listing the attributes, one of which is FOUR loft levels. Did the Sleep Foundation choose both, I doubt it. Misleading advertising.
We went to their website ten days before Christmas and the shipping charge was 24 dollars but to guarantee a Christmas delivery they wanted 48 dollars shipping. Ridiculous that a 24 dollar ship charge wouldn't get it here in ten days; that we needed to upgrade to premium shipping. I have used it once, I woke up this a.m.
and my head was in a "hole"; I will be returning them. Very disappointing; he seemed so sincere.
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